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- $62 USD / hour
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Amgen
Houston, TX
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MD Anderson Cancer Center
Houston, TX
…experts in a collaborative environment that values growth, learning, and professional…
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Research Nurse Manager - Regional Research Operations
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Houston, TX
The University of Texas MD Anderson Cancer Center is seeking a Research Nurse Manager to provide operational and strategic leadership for pediatric clinical research activities supporting…
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Auto Care Center Service Manager
Walmart
AUSTIN, TX
- $20 to $33 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
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Cloud Intelligence Business Development Manager
Amazon
Austin, TX
…empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences,…
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Austin, TX · Houston, TX · Dallas, TX
…processes, and implementing a culture and process for validated learning with user behavior…
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AUSTIN, TX
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Design Engineer/Project Manager
SCS Engineers
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SCS Engineers is looking for a Design Engineer and/or Project Manager to perform solid waste projects in our Houston, Texas office. We are looking for a team player with a desire to develop…
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Implementation Manager, Enterprise (C1 - B2B)
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Program Manager, Exploratory Innovation Teams (Cambridge, MA)
Philips
Cambridge , Massachusetts, United States, MA
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Clinical Sales Training Specialist, Structural Heart
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Shift Manager
Sonic
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As a Restaurant Shift Manager, you will be responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant. You will provide…
Added 28 mins ago
Hardware Program Manager
NVIDIA Corporation
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Cyber Operate Manager - GCP Cloud DevOps Engineer
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Bellevue, WA · Birmingham, AL · Boise, ID · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Dallas, TX · Davenport, IA · Denver, CO · Des Moines, IA · Detroit, MI · Fort Worth, TX · Fresno, CA · Ft. Lauderdale, FL · Gilbert, AZ · Grand Rapids, MI · Hartford, CT · Hermitage, TN · Houston, TX · Huntsville, AL · Indianapolis, IN · Inglewood, CA · Jacksonville, FL · Jericho, NY · Jersey City, NJ · Kansas City, MO · Lake Mary, FL · Lansing, MI · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Mechanicsburg, PA · Memphis, TN · Miami, FL · Midland, MI · Milwaukee, WI · Minneapolis, MN · Monterey, CA · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Omaha, NE · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Princeton, NJ · Raleigh, NC · Richmond, VA · Rochester, NY · Rosslyn, VA · Sacramento, CA · Salt Lake City, UT · San Antonio, TX · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tallahassee, FL · Tampa, FL · Tempe, AZ · Tulsa, OK · Washington, DC · Westlake, TX · Wichita, KS · Williamsville, NY
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Atlanta, GA · Austin, TX · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Detroit, MI · Houston, TX · Indianapolis, IN · Kansas City, MO · Los Angeles, CA · McLean, VA · Miami, FL · Minneapolis, MN · Morristown, NJ · Nashville, TN · NY · Philadelphia, PA · Pittsburgh, PA · Sacramento, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL
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Atlanta, GA · Austin, TX · Baltimore, MD · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Dallas, TX · Denver, CO · Detroit, MI · Hartford, CT · Houston, TX · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · McLean, VA · Miami, FL · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Raleigh, NC · Richmond, VA · Sacramento, CA · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL · Tempe, AZ
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Pharmacy Technician / Pharm Tech Apprenticeship
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Pharmacy Operations Manager
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- $22.5 to $35.75 USD / hour
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Pharmacy Technician / Pharm Tech Apprenticeship
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ARLINGTON HEIGHTS, IL
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Pharmacy Technician / Pharm Tech Apprenticeship
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ARLINGTON HEIGHTS, IL
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Product Manager II
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Detroit, MI · Hartford, CT · Houston, TX · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · McLean, VA · Miami, FL · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Pittsburgh, PA · Richmond, VA · Sacramento, CA · San Antonio, TX · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL · Tempe, AZ
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Specialist Manager, Communications
Deloitte US
Birmingham, AL · Boise, ID · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Davenport, IA · Des Moines, IA · Gilbert, AZ · Grand Rapids, MI · Hermitage, TN · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Lake Mary, FL · Louisville, KY · Mechanicsburg, PA · Memphis, TN · Midland, MI · Nashville, TN · New Orleans, LA · Omaha, NE · Pittsburgh, PA · Rochester, NY · Salt Lake City, UT · San Antonio, TX · St. Louis, MO · Tallahassee, FL · Tampa, FL · Tempe, AZ · Tulsa, OK · Wichita, KS · Williamsville, NY
Establishing and reviewing metrics to determine the effectiveness of the Ethics Office communications program.

Keel Infrastructure

Customer Success Manager

New York City, NY, United States
NY, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

Careers at Keel

Keel Infrastructure is a publicly traded energy and digital infrastructure company that develops and owns data centers and power assets across North America.

At Keel, you’re not just joining a company, you’re helping build the infrastructure behind the future of compute.

Why Keel

We’re at the intersection of energy and technology, two industries transforming in real time.

The work is complex. The pace is fast. The impact is real.

You’ll be part of a team that values:

Ownership - we take responsibility and follow through
Collaboration - we work across teams, functions, and borders
Curiosity - we ask questions and keep learning
Endurance - we build for the long term

What It Feels Like to Work Here

Fast-moving, high-growth, and hands-on
Smart, driven people solving real challenges together
Work that directly supports AI and next-generation infrastructure
Room to grow, stretch, and take on more

What We Offer

Competitive salary, bonus and equity opportunities
Comprehensive health and wellness benefits
Retirement savings with company contribution
Employee referral program

We are currently looking for a Customer Success Manager to join our team

Role Summary

Keel Infrastructure is seeking a Customer Success Manager in Program Delivery to serve as the tenant’s day-to-day point of contact and make sure the tenant’s needs are captured at intake and delivered through design, construction, and operations handover. Reporting to the VP, Data Center Program Delivery, this role acts as the liaison between the tenant and the development team on behalf of Keel.

The role works closely with Tenants, Leasing and Corp Dev, Pre-Construction, the Program Coordinator, Engineering, Project Controls, Construction Delivery, and Operations.

Key Responsibilities

Intake with Leasing: Support Leasing in collecting tenant project requirements and prepare a Tenant Deliverable Package (Basis of Design, specifications, drawings, models, OPRs, reporting standards, delivery strategy, acceptance criteria, schedule expectations, assumptions/constraints).
Collaboration with Engineering, Pre-Construction, and Construction: Maintain the tenant’s deliverable package requirements from intake through operational handover as the source of truth for each work stream.
Stakeholder Relationship & Reporting: Own the tenant relationship day to day as single point of contact; run regular touchpoints and action items; prepare tenant-facing reports with Project Controls and the Program Coordinator covering RFIs, schedule, progress, risks, and upcoming decisions.
Change Management: Manage a change control process to receive, log, and route tenant change requests and issues to closure; evaluate scope, cost, and schedule impact with Project Controls; escalate to the VP of DC Program Delivery when a decision or exception is needed.
Tenant Expectations: Ensure metrics and expectation criteria are included to meet tenant milestones through design, construction, and commissioning; obtain approvals and facilitate feedback through design reviews, construction milestones, and tenant handover readiness.
Project Close Out: Deliver a complete close out package with the Program Coordinator; work with Construction to validate punch list items; coordinate with the Director of Quality Assurance / Commissioning and VP of Operations on testing and commissioning requirements.
Commercial Awareness: Deal terms belong to Leasing and Corp Dev; surface commercial questions and misalignment to them early, and address technical, cost, and schedule responses with Engineering and Project Controls.
Technical Acumen: Evaluate technical information from tenants to flag scope gaps or scope creep; understand the flow of data center design and construction phases from concept through completion.

Qualifications

Required

8+ years in a tenant/client-facing role on behalf of a complex mission critical project, providing program management or customer account roles in construction, infrastructure, data center, HPC/AI, or a comparable capital-project environment.
Working knowledge of construction delivery, schedules, and change management; able to read technical data, drawings, and schedules.
Strong written and verbal communication; comfortable leading tenant meetings, reporting on project challenges, and determining the correct point to escalate with solutions.
Bachelor’s degree in engineering, construction management, business, sales, or a related field, or equivalent experience.

Preferred

PMP, CAPM, CCM, or similar credential.

Success Measures

Tenant requirements are captured at intake and the hand over checklist is received by Engineering and Construction teams at LOI.
Tenant-driven changes are evaluated for scope, cost, and schedule impacts, with clear impact assessments provided to the tenant.
Tenant change requests and issues are acknowledged and closed on a tracked timeline aligned with contract and schedule dates.
Tenant commissioning requirements are delivered and accepted at handover.
Tenant reports are accurate, on time, and consistent with internal reporting.

Work Environment:

Location: New York Office
Schedule: On-site a minimum of three (3) days per week.
Travel: Periodic travel to project sites, vendor facilities, and partner locations as required.

The base salary range is $115,000-$155,000. Our total compensation package combines this base salary with a bonus target and participates in our yearly equity grant. We offer a fantastic benefits package and many perks. There's a top-down emphasis on amazing work culture at our organization.

NYC

$115,000 - $155,000 USD

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More about this job

Skills

Reporting
Collaboration
Change management
Quality assurance
Program management
Communication skills
Construction management
Sales
PMP
CAPM

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