Quality Assurance Team Leader

KDC is a network of best-in-class custom formulators and manufacturers of color cosmetics, skincare, haircare, bath & body, fragrance, deodorant, home, health, industrial, and auto care products. KDC delivers high-touch innovation, operational excellence, and speed to market to well-known and emerging beauty, personal, and specialty companies from coast to coast. KDC has its head office in Longueuil, Québec. In addition, KDC has 10 operating facilities located throughout North America. Altogether, the company employs nearly 4,800 talented and dedicated employees in North America.

Scope:

The Quality Technician performs all operations related to the inspection of manufactured products in accordance with all applicable customers and regulatory requirements. This position must be proficient in inspecting multiple product lines, as well as assisting the Quality Technicians as required.

Primary Responsibilities/Accountabilities:

• Assesses and incorporates additional on-line/in-process quality check points, based on product line
• Assists with investigation of non-conformances found during the quality inspection process to assure that root causes are identified, and initiates recommended resolutions
• Performs quality checks at assigned frequencies to ensure all customer and regulatory specifications are met
• Records processes, paperwork, and all quality-related information in accordance with applicable SOPs and WIs.
• Coordinates, verifies, and prepares first production samples for shipment
• Communicates to QA and Line Leads all quality observations and concerns related to the filling and packaging operations
• Conducts and assists with training and onboarding of new and existing employees on procedures, work instructions, housekeeping guidelines and other applicable processes
• Performs all work in a manner consistent with the company’s quality system and GMP regulations, including maintaining a clean, contaminant-free and orderly work area at all times
• Follows, promotes and enforces KDC’s safety and environmental policies, practices and procedures
• Exhibits regular and on-time attendance and is available to work overtime as needed due to workplace demands
• Performs other duties as assigned

Education & Experience:

• High school diploma/GED with proficiency in math
• Minimum of three years of experience in a quality-related role, or equivalent combination of education and experience
• Ability to read, write, and understand the English language proficiently
• Must pass a color & fragrance acuity evaluation

Knowledge, Skills & Abilities:

• Knowledge of Good Manufacturing Practices and OSHA Safety Requirements preferred
• Ability to promote and participate in a team-oriented and collaborative environment
• Ability to adapt to rotating assignments with a positive attitude and results
• Strong computer skills (Microsoft Office/Word/Excel)
• Strong problem solving, decision making, analytical and technical skills
• Self-starter with strong work ethic and attention to detail
• Strong communication (both written and oral), interpersonal, team building and organizational skills
• Ability to perform multiple tasks simultaneously and manage time efficiently and effectively
• Ability to plan ahead to minimize potential issues as well as to meet company growth objectives
• Must be able to understand and complete procedure documents in accordance with SOPs and WIs
• Ability to use measuring and testing devices

Minimum Requirements:

• Must be 18 years or older
• Must be able to occasionally lift up to 50 pounds manually
• Must be able to work in a high-fragrance manufacturing environment; the noise level is moderate
• Must be able to sit, bend, stoop, climb, and stand for long periods of time in one place
• Exposure to the frequent presence of motorized equipment throughout the facility, including pallet jacks, forklifts, etc.

Supervisory Responsibilities:

• Assists QA Techs

KDC-ONE is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, gender, disability or any other characteristic protected by law. I understand that employment with KDC-ONE Company is at-will, meaning that I or KDC-ONE Company may terminate my employment at any time, or for any reason consistent with applicable state or federal law. I understand that KDC-One requires the successful completion of a drug and/or alcohol test as a condition of employment.