Risk/Benefits Manager

TITLE: Risk/Benefits Manager

LOCATION: T.B.D.

The Kansas City, Kansas Public Schools (KCKPS) is a nationally recognized urban school district that serves approximately 20,000 students, and 60+ different languages are spoken in the homes of our students. KCKPS is home to Sumner Academy, the #6 highest-rated high school in the Nation and #1 High School in Kansas according to the US News rankings.

With Head Start/preschools, 28 elementary schools, 7 middle schools, and 5 college and career academies/high schools, we are the fifth largest district in the state of Kansas, and our student population is approximately 58% Hispanic, 22% African American, 8% White, 7% Asian, and 4% Pacific Islander. To serve our students, the district employs approximately 4,000 employees, including more than 1,800 teachers.

JOB GOAL:

To coordinate and oversee the District’s employee benefits and risk-related functions by ensuring the accurate and confidential administration of benefits records, payroll-related processes, reports, and data; providing responsive customer service and guidance to employees, administrators, providers, and departments; coordinating assigned projects and reporting requirements; and ensuring compliance with District policies and applicable state and federal regulations while supporting the District’s overall risk management and operational objectives.

ESSENTIAL FUNCTIONS:

• Oversees assigned benefits and risk management personnel and departmental functions for the purpose of ensuring efficient operations, staff productivity, accuracy of records, and consistent delivery of services.
• Coordinates the administration of employee benefits and related payroll processes, including enrollment, eligibility and status changes, retirement, COBRA, disability, deferred compensation, insurance programs, and other applicable benefit programs.
• Serves as a liaison between the District, employees, beneficiaries, administrators, benefit providers, third-party administrators, deferred compensation providers, insurance carriers, and other external agencies for the purpose of facilitating communication, resolving concerns, and ensuring timely and accurate service.
• Develops, implements, maintains, and periodically reviews procedures for administering employee benefits, retirement programs, workers’ compensation, commercial insurance, and other assigned risk management functions in accordance with District policies and applicable local, state, and federal requirements.
• Monitors changes to laws, regulations, policies, and program requirements, deferred compensation, insurance, ACA, COBRA,workers’ compensation, and other applicable requirements, and recommends or implements procedural changes necessary to maintain compliance.
• Provides employees, retirees, and beneficiaries with information and individualized assistance regarding benefit eligibility, coverage, retirement options, claims, and applicable processes; assists with the timely and accurate completion of required documentation.
• Maintains accurate and confidential electronic and manual records, including employee benefit records, provider contracts, retirement documentation, workers’ compensation claims, insurance records, payroll-related documents, risk management records, and other departmental information in accordance with applicable recordkeeping requirements.
• Reviews and processes benefit, payroll, risk management, and employee documentation for the purpose of ensuring accurate coding, eligibility, enrollment, contributions, payments, and compliance with established requirements.
• Reconciles benefit enrollment, provider billings, employee contributions, payroll information, retirement contributions, and other related records; researches and resolves discrepancies among employee records, payroll systems, benefit providers, and governmental agencies.
• Administers and maintains employee benefit information through applicable online systems and provider portals and ensures that electronic records are accurate, current, and appropriately maintained.
• Coordinates assigned risk management activities, including workers’ compensation, commercial insurance programs, asset and inventory management, student activity-related risk functions, safety initiatives, and other District risk objectives as assigned.
• Manages all medical only workers compensation to closure.
• Escalates high risk commercial insurance claims to Director of Risk Assessment
• Coordinates workers’ compensation processes, including responding to workplace injury inquiries, facilitating or authorizing appropriate medical treatment in accordance with District procedures, maintaining claim documentation, and communicating with employees, administrators, medical providers, and third-party administrators.
• Responds to and resolves benefits, payroll, workers’ compensation, insurance, and risk-related questions and concerns from employees, administrators, schools, departments, beneficiaries, providers, vendors, and other internal and external stakeholders.
• Plans, coordinates, and conducts employee benefit orientations, open enrollment activities, retirement information sessions, benefit meetings, and other educational opportunities to increase employee understanding of available programs, responsibilities, and resources.
• Collaborates with Human Resources, Payroll, Finance, schools, departments, and other District personnel to ensure effective coordination of benefits, payroll-related processes, employee services, risk management activities, and District initiatives.
• Participates in departmental cross-training, professional development, meetings, workshops, and seminars for the purpose of maintaining current knowledge, developing additional skills, communicating relevant information, and supporting District and departmental goals.
• Maintains confidentiality of employee, medical, payroll, benefits, workers’ compensation, and other sensitive information in accordance with District policies and applicable legal requirements.
• Assist with data gathering and analysis for annual commercial insurance bids and contractual renewals.
• Performs other related duties as assigned for the purpose of ensuring the efficient and effective operation of the Risk/Benefits function and supporting District goals.

QUALIFICATIONS:

• Bachelor’s Degree
• Strong oral and written communication skills
• Strong organizational skills
• Strong reporting/presenting capability
• Current personal computer (PC and/or Apple) experience
• Microsoft Office proficiency (Excel required)
• Independently, self-starter, advanced problem-solving, with particular attention to detail in all aspects of assigned duties
• Ability to be flexible and adaptable to the daily needs of the job
• Effectively manage time and work with frequent interruptions
• Ability to maintain trust & confidentiality of sensitive issues
• Flexibility to adapt to work/schedule changes
• Able to maintain complete confidentiality with personnel matters that are not privy to public knowledge

COMMUNICATION / ORGANIZATION: Maintains communication with school personnel and parents/guardians to enhance cooperative action, which will meet the educational needs of students. Utilizes existing technology effectively in the performance of duties.

Performs other related work as required.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

LANGUAGE SKILLS: Ability to effectively present information and respond to questions from groups of administrators, staff, parents, students, and the general public.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, walk, stand, and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. The employee must occasionally push items of 50 pounds, such as pushing on a bike or wheelchair, or moving/rearranging furniture. Specific vision abilities required by this job include close vision, distance vision, and depth perception.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually loud and is a standard acceptable level for this environment.

OTHER SKILLS and ABILITIES: Ability to establish and maintain effective working relationships with students, peers, parents, and community; ability to speak clearly and concisely in written or oral communication.

TERMS OF EMPLOYMENT: 261 Days

SALARY: Level 18

Classified Salary Schedule:

https://www.kckschools.org/hr/classified-salary-schedule-work-page

FLSA STATUS: EXEMPT

REPORT TO: Associate Superintendent of Human Resources

EVALUATION: Performance will be evaluated in accordance with Board of Education policy

For more information regarding Title IX please contact:

District Compliance Coordinator

2010 N. 59th Street

Kansas City, KS 66104

913-279-2262

Title IX@kckps.org