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Pharmacy Customer Service Associate
Walgreens
WOODRUFF, WI
- $16 to $20 USD / hour
…in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of…
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Pharmacy Customer Service Associate
Walgreens
CYPRESS, TX
- $16 to $20 USD / hour
…in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of…
Added 1 min ago
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Pharmacy Customer Service Associate
Walgreens
DALLAS, TX
- $16 to $20 USD / hour
…in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of…
Added 1 min ago
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Inventory Specialist
Walgreens
SPRINGFIELD, TN
- $17.5 to $22.5 USD / hour
…including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability…
Added 1 min ago
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Pharmacy Customer Service Associate
Walgreens
CORONA, NY
- $18 to $21.5 USD / hour
…in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of…
Added 1 min ago
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Pharmacy Customer Service Associate
Walgreens
BALTIMORE, MD
- $16 to $20 USD / hour
…in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of…
Added 1 min ago
Athletics Compliance Specialist (0081890)
University of Hawaii
Honolulu, HI
…limited to countable athletically related activities (CARA), time management plan (TMP), scheduling and Sports…
Added 1 min ago
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Pharmacy Customer Service Associate
Walgreens
HAYDEN, ID
- $16 to $20 USD / hour
…in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of…
Added 1 min ago
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Pharmacy Customer Service Associate
Walgreens
ATLANTA, GA
- $16 to $20 USD / hour
…in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of…
Added 1 min ago
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Inventory Specialist
Walgreens
SUNNYVALE, CA
- $22.5 to $27 USD / hour
…including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability…
Added 1 min ago
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Pharmacy Customer Service Associate
Walgreens
PHOENIX, AZ
- $16.15 to $20 USD / hour
…in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of…
Added 3 mins ago
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Field Service Parts Advisor IV
Rivian
Lake Forest, CA
- $26.87 to $35.75 USD / hour
…Regional Parts Specialists, Technicians, Advisors, and local Management. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross…
Added 5 mins ago
Manager, Healthcare Services People Partners
SelectQuote, Inc.
Overland Park, KS
…opportunities improving policies and procedures and managing high-level associate relations. The Mgr HCS People Partners will oversee the onsite HR Generalists at the Pharmacies and will…
Added 6 mins ago
DIETITIAN
Compass Group, North America
Phoenix, AZ
Collaboration & Service Excellence: Partner with the food service management team to help achieve patient satisfaction and service goals
Added 6 mins ago
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Customer Care Support Specialist
Stryker
Phoenix, AZ
- $23.08 to $40.59 USD / hour
Collaborate with cross-functional partners, including Finance, Distribution, Marketing, Purchasing, and Inventory Management, to address customer needs and support operational efficiency.
Added 6 mins ago
Operations Management Trainee (Phoenix)
Thyssenkrupp Elevator Corporation
Phoenix, AZ
Added 6 mins ago
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Retail Front End Supervisor - Full-Time
Burlington
Phoenix, AZ
- $17.15 to $19.15 USD / hour
- Full-time
As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations,…
Added 6 mins ago
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Retail Stocking Team Supervisor - Full-Time
Burlington
Phoenix, AZ
- $17.15 to $19.15 USD / hour
- Full-time
…part of the store leadership team, working closely with Store Management while being the main leader and director of the Back of House area. This leadership position is the stepping-stone…
Added 6 mins ago
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Family Support Coordinator
Devereux Advanced Behavioral Health
Phoenix, AZ
- $21 to $23.1 USD / hour
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Added 6 mins ago
Program Director
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Phoenix, AZ
As the Program Management Director – nFMS here at Honeywell Aerospace, you will be responsible for managing and overseeing various aspects of the nFMS program including direct engagement…
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Assistant Store Manager
Extra Space Storage
Phoenix, AZ
- $17 USD / hour
If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and…
Added 6 mins ago
Field Training Associate (GA)
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The Field Training Associate plays a key role in creating store culture and excellence through conducting store and kitchen leadership certifications. The candidate will also be responsible…
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Branch Manager-Nursery
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KCAS Bio

Associate Director - LC-MS/MS Bioanalysis (Sample Analysis)

United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Performing critical work that impacts our industry and our world’s health while problem solving and innovating in the field – that is what an Associate Director at KCAS Bio get to do every day. If that gets you excited too, then maybe working as an Associate Director at KCAS Bio is the role for you.

When you work as an Associate Director in the Mass Spectrometry Bioanalysis Production group at KCAS, you get to further our mission by providing operational and scientific leadership across the MSB Production organization. You will lead teams responsible for the execution of regulated bioanalytical studies while driving process harmonization, operational efficiency, quality, capacity, and continuous improvement across the group.

Our Mass Spec Bioanalysis Development team uses LC-MS/MS (Liquid Chromatography–Tandem Mass Spectrometry) techniques and sophisticated sample preparation methods to meet bioanalytical needs for drug discovery, preclinical, and clinical studies, including the bioanalysis of drugs and metabolites, biomarkers, and active endogenous compounds in biological fluids and tissues.

In this role, we will rely on you to:

Provide operational and scientific leadership across MSB Production, ensuring teams consistently deliver high-quality work on time and in compliance with applicable regulatory requirements
Lead, develop, and coach scientific staff while establishing clear expectations, strengthening team capabilities, and building accountability for performance, quality, and delivery
Evaluate and improve production workflows by identifying bottlenecks, inefficiencies, and process variation and implementing sustainable improvements that increase throughput, consistency, and capacity
Drive process harmonization and standardization across teams, studies, and workflows while maintaining scientific quality, data integrity, and GLP compliance
Partner with MSB leadership to manage capacity, resource utilization, staffing, instrumentation, and workflow priorities based on current and anticipated business needs
Monitor operational performance and use metrics, trends, and root-cause analysis to identify risks, improve productivity, and support informed decision-making
Provide leadership and escalation support for complex scientific, operational, quality, client, and study-related issues, partnering with Quality Assurance and other functions as appropriate
Identify and implement opportunities to improve laboratory operations through automation, technology, standardized tools, training, and continuous improvement initiatives
Collaborate across scientific, Quality Assurance, Program Management, and other teams to support study execution, client commitments, organizational priorities, and continued growth
Perform all aspects of the job in a way that supports company brand and supports company mission, vision, and values

To qualify specifically for this role, you will have:

Bachelor’s degree in chemistry, biochemistry, or a related scientific field with at least 7 years of experience in a bioanalytical laboratory environment; advanced degree preferred
Strong knowledge of quantitative LC-MS/MS bioanalysis, including bioanalytical sample preparation, instrumentation, data workflows, and regulated study execution
Extensive experience working in a GLP/GxP-regulated laboratory environment
Demonstrated leadership experience within a scientific or laboratory organization, including developing teams, managing performance, and establishing accountability
Demonstrated experience improving laboratory operations, workflows, processes, or productivity within a scientific environment
Experience identifying operational bottlenecks, conducting root-cause analysis, and implementing sustainable process improvements
Experience with capacity planning, resource utilization, workflow management, and prioritization within a laboratory environment
Strong understanding of data integrity, quality systems, SOPs, audit readiness, and regulatory requirements associated with regulated bioanalytical studies
Experience working with Quality Assurance and supporting client and/or regulatory audits and inspections
Strong problem-solving, decision-making, communication, and cross-functional collaboration skills
Ability to lead changes, influence others, and balance operational efficiency with scientific quality and regulatory compliance

(Please note this is a representative summary of responsibilities, not a comprehensive or exclusive list of the duties to be performed in any position. Employees must follow instructions and perform additional duties as requested.)

WHO YOU ARE

You will thrive at KCAS Bio if you enjoy a relational environment, are purpose- and values-driven, embrace constant development and supportive leadership, and enjoy being part of innovative work.

WHAT YOU’LL GET

Our benefits include, and extend beyond, the traditional package. At KCAS Bio, you will enjoy company sponsored events like food trucks, family days and spirit days. You will grow in your career with KCAS University. You will be able to connect with like-minded employees to further KCAS Bio's approach to key areas such as wellness, inclusion, and community outreach. You will engage as an owner in our stock ownership program. You will have access to the latest technology. And you will be able to invest in the community with paid time off to volunteer.

Learn more about the Benefits at KCAS Bio

WHO WE ARE

We are a fast-growing contract research organization (CRO) headquartered in Kansas City, pioneering the latest drug development in both human and animal health fields. Demand for our expertise is growing and so is our need for great people to work in nimble, empowered teams committed to one another’s growth. At KCAS Bio, we advance both great science AND great people.

Learn more about what it is like to work at KCAS Bio

KCAS Bio is proud to be an Equal Opportunity Employer. Among other things, we provide equal employment opportunities without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, sex, sexual orientation, gender identity, or any other legally protected category; we recruit qualified candidates without regard to citizenship status based on internal processes that enable us to hire the right candidates consistent with the appropriate U.S. Immigration framework; and (3) we work with and provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs, observances, and practices. Anyone who needs reasonable accommodation may send an email to kcasrecruiting@kcasbio.com or call 913-248-3000 (for TTY assistance call 711) and ask for Human Resources.

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More about this job

Skills

Lead a team
Process improvement
Sample preparation
Leadership
Regulatory compliance
Good laboratory practices
Workflow
Root cause analysis
Decision making
Quality assurance
Program management
Prioritization
Quality control systems
Inspection
Problem solving
Communication skills
Collaboration

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