Jobs in the United States

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Added just now
Store Manager
Express
Gurnee, IL
The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store…
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VC
Assistant Clinic Manager
Vista Community Clinic
La Habra, CA
- $28 to $31 USD / hour
Assist and support clinic manager in providing oversight of clinic operations. Direct and supervise patient flow and program maintenance. Ensure adherence to all policies and standards;…
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Assistant Dental Office Manager
Aspen Dental
Port Jefferson Station, NY
- $25 to $28 USD / hour
…career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and…
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Dental Office Manager
Aspen Dental
Pittsfield, MA
- $65,000 to $70,000 USD / year
…thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and…
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Dental Office Manager
Aspen Dental
Clifton, NJ
- $60,000 to $65,000 USD / year
…thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and…
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Assistant Dental Office Manager
Aspen Dental
Helena, MT
- $22 to $25 USD / hour
…career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and…
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Program Manager
VERUS AEROSPACE FINANCE INC
Anaheim, CA
Manage aerospace customer contracts and programs from new product development to full production execution. Work closely with customers to develop, evaluate, and manage statement-of-work…
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Sales Manager
Lamar Advertising
BUFFALO, NY
The Sales Manager shall also be responsible for the development of personnel to assist in the overall growth of the company and shall ensure that all personnel conform to the Employer’s…
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Transportation Manager
Trinity Health Pace
United States
Are you a strong leader with experience in transportation operations, team management, and customer service? Trinity Health PACE is seeking a dedicated Transportation Manager to oversee the…
Added 1 min ago
Wireless Sales Manager - W2420/W5040
OSL Retail Services Inc
BELLE VERNON, PA · CARNEGIE, PA
…the nation - and we're looking for an exceptional Wireless Manager like you! As a crucial part of our team, you will spearhead operations at your location, ensuring the seamless delivery of…
Added 1 min ago
DI
Payroll Operations Manager - Remote (San Francisco, CA)
Digital Insurance LLC
San Francisco, CA
- $50 to $70 USD / hour
…expertise in tax audit processes, technical proficiency in payroll operations, and a comprehensive understanding of the entire payroll processing…
Added 1 min ago
Manager, Payroll Consulting Services - Remote (PST)
Digital Insurance LLC
Remote, United States
The Manager, Payroll Consulting is responsible for leading a team of payroll consultants to provide expert payroll services to clients. This role requires a deep understanding of payroll…
Added 1 min ago
IS
Membership Lead
In-Shape Solutions LLC
Rancho Cordova, CA
- $17.9 to $18.9 USD / hour
CPR/AED certification required within first 30 days of hire
Added 1 min ago
Store Manager - New York Area
DTLR, Inc.
United States
Must have a high level of interpersonal skills to handle sensitive and confidential situations · Must have reliable transportation
Added 1 min ago
Sales & Operations Advisor
DriveTime Car Sales, LLC
5554 Memorial Dr Stone Mountain, GA
Serve as a training partner for new hire Sales and Operations Advisors, supporting onboarding and skill development.
Added 1 min ago
Lot Attendant
DriveTime Car Sales, LLC
3062 Pershall Rd St Louis, MO
World Class Training and Development. You can quickly certify on higher levels and prepare for the next role with our manager training programs.
Added 1 min ago
ME
Account Manager - State Farm Agent Team Member
Melissa Eldridge - State Farm Agent
Rome, GA
- $55,000 to $95,000 USD / year
As an Account Manager - State Farm Agent Team Member for Melissa Eldridge - State Farm Agency, you are vital to our daily business operations and customers’ success. You grow our agency…
Added 1 min ago
ME
Account Manager - State Farm Agent Team Member
Melissa Eldridge - State Farm Agent
Rome, GA
- $55,000 to $95,000 USD / year
As an Account Manager - State Farm Agent Team Member for Melissa Eldridge - State Farm Agency, you are vital to our daily business operations and customers’ success. You grow our agency…
Added 2 mins ago
Leadership Development Program- Wind Operations
NextEra Energy
Raleigh, NC
Climbing Wind Turbines (Candidate must have the ability to climb)
Added 2 mins ago
SO
PRISM Testing Specialist
State of Utah Office of the Governor
Salt Lake City, UT
- $25.22 to $51.82 USD / hour
…Information System (MMIS). The incumbent is responsible to support operations tickets and operations release testing activities, by assisting and supporting the Testing Manager with all…
Added 2 mins ago
SO
OSPM QA/Testing Manager
State of Utah Office of the Governor
Salt Lake City, UT
- $32.2 to $52.45 USD / hour
The Division of Integrated Healthcare of the Department of Health and Human Services is hiring a Quality Manager for the Office of Systems and Project Management (OSPM). The Quality Manager…
Added 2 mins ago
Distinguished Engineer
The Elevance Health Companies, Inc.
United States
The Distinguished Engineer is responsible for leading the design, development, and deployment of large-scale, production-grade artificial intelligence (AI) systems and platforms that enable…
Added 3 mins ago
GENERAL MANAGER - HAMILTON, OH
Compass Group
HAMILTON, OH
Position Title: GENERAL MANAGER - HAMILTON, OH
Added 2 mins ago
JK
Account Manager - State Farm Agent Team Member
Joy Knox - State Farm Agent
Houston, TX
- $50,000 to $70,000 USD / year
As Account Manager for Joy Knox - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and…
Added 2 mins ago
Senior Product Manager, B2B & Customer Support
The RealReal, Inc.
Remote, United States
…that powers luxury consignment at scale. As the Senior Product Manager for B2B & Customer Support, you will own the end-to-end product strategy for our high-scale vendor and client platform…

Help Desk Manager

Colorado Springs, CO, United States

Basic Compensation: $80,000 - $95,000 (For Colorado Springs, CO Only) The offered rate will be based on the selected candidate’s knowledge, skills, abilities and/or experience and in consideration of internal parity.

Apply on careers.trinzic.com About employer

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Job details

Pay: Basic Compensation: $80,000 - $95,000 (For Colorado Springs, CO Only) The offered rate will be based on the selected candidate’s knowledge, skills, abilities and/or experience and in consideration of internal parity.
Experience: 2+ years of experience in IT support or help desk roles, with at least 1-2 years in a lead or supervisory position.
Posting language: English
Posted: Nov 10, 2026

Original job description

Title:

Help Desk Manager At KBR, we deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than 85 countries and operations in over 28 countries. KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results.

Trinzic is the future independent company to be created through the planned spin-off of KBR's Mission Technology Solutions business, expected in January 2027. Our people work at the frontier of what is possible, delivering solutions in challenging environments and advancing some of the world's highest-priority national security and space missions.

Backed by decades of mission success, deep expertise, and trusted partnerships, Trinzic will launch as a global organization with more than 18,000 employees supporting customers around the world. Join us at a defining moment and help shape the future of a company built to tackle complex challenges and make a meaningful impact.

Candidates who join KBR's Mission Technology Solutions business before the spin-off will transition to Trinzic when the separation is complete and will not need to reapply for employment.

Belong. Connect. Grow. with KBR!

KBR’s National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities.

As a Help Desk Manager, you will be responsible for developing and implementing secure, end-to-end cluster and application lifecycles in cloud environments. You will collaborate with clients and internal teams to design and implement containerization solutions using Kubernetes or Docker. A key aspect of your role will involve building and maintaining CI/CD pipelines, ensuring a smooth, secure software update process. Additionally, you will apply GitOps principles for software delivery automation, ensuring that systems are both efficient and secure. Your work will support the organization's goals of enhancing security, scalability, and operational efficiency.

Why Join Us?

Innovative Projects: At KBR, you'll be working on cutting-edge projects that support the U.S. Space Force's most mission-critical operations. Our team is pushing the boundaries of DevSecOps with state-of-the-art CI/CD pipelines, cloud-native architectures, containerization using Kubernetes, and advanced automation tools like Terraform and Ansible. You'll be contributing to systems designed for real-time satellite communication, space domain awareness, and defense technology that are revolutionizing the future of space operations.
Collaborative Environment: Team Beskar thrives in a dynamic, mission-driven environment where our employees work shoulder-to-shoulder with software engineers, DevSecOps architects, product leads, trainers, facilitators and defense specialists. We embrace Agile methodologies and secure development practices to ensure rapid iteration, compliance alignment, and seamless integration across modular systems. Our culture prioritizes clarity, precision, and innovation - fostering open communication, iterative refinement, and deep collaboration to deliver documentation that’s not only compliant, but strategic and impactful across DoW.
Impactful Work: Your work here will directly support the Space Force in securing national defense assets and advancing space technology. By supporting KBR initiatives, you’ll be at the forefront of innovations that safeguard satellites, enhance space situational awareness, and strengthen U.S. space dominance. Your contributions will have real-world impacts, from improving software resilience to enhancing global communications and security operations in space.

Key Responsibilities:

Lead the day-to-day activities of the help desk team, ensuring timely resolution of user issues and escalations.
Serve as the primary point of contact for complex technical issues, troubleshooting system, network, and software problems in the Gravity DevSecOps Pipeline.
Provide guidance and mentorship to junior support staff, helping them develop skills and improve performance.
Manage and respond to all support tickets related to the Gravity pipeline infrastructure, CI/CD tools, and system performance.
Ensure uptime and performance of critical systems, including development environments, container platforms (e.g., Docker, Kubernetes), and cloud services.
Diagnose and resolve network, server, or software issues, working with development and security teams to ensure mission continuity.
Oversee help desk workflows, ensuring adherence to service level agreements (SLAs) and key performance indicators (KPIs) such as response time and resolution rates.
Continuously identify areas for process improvement, automating common support tasks and implementing best practices for efficiency.
Assist in the development and maintenance of internal documentation, including troubleshooting guides, procedures, and knowledge base articles.
Collaborate with DevOps engineers, developers, and system administrators to ensure effective issue resolution and minimal disruption to development processes.
Communicate updates and incident reports to stakeholders, including status updates on ongoing issues or planned maintenance activities.
Act as a liaison between help desk staff and upper management to ensure alignment with project goals and priorities.
Ensure compliance with all DoD security policies, including adherence to Security Technical Implementation Guides (STIGs) and other government-mandated protocols.
Coordinate with the security team to manage security incidents, apply patches, and implement security configurations as required.
Maintain the integrity and confidentiality of classified information handled within the help desk environment.

Qualifications

Required:

Security Clearance: Secret Clearance or above
Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
2+ years of experience in IT support or help desk roles, with at least 1-2 years in a lead or supervisory position.
Hands-on experience supporting DevSecOps pipelines, CI/CD tools (e.g., Jenkins, GitLab, Kubernetes), and cloud platforms (e.g., AWS, Azure, Google Cloud).
Strong knowledge of Linux/Unix, Mac and Windows environments, including system administration and network troubleshooting.
Familiarity with configuration management and automation tools such as Ansible, Terraform, or Chef.
Excellent leadership and team collaboration abilities.
Strong technical troubleshooting and problem-solving skills in complex IT environments.
Effective communication skills to interact with both technical and non-technical personnel.
Ability to prioritize multiple tasks, work under pressure, and resolve issues in a timely manner.
Commitment to security best practices and ensuring compliance with strict DoD protocols.

Desired:

Experience supporting DoD or Space Force operations in a DevSecOps environment.
Familiarity with DoD cybersecurity compliance frameworks such as RMF, STIGs, and NIST standards.
Certifications such as CompTIA Security+, ITIL, or AWS Certified SysOps Administrator.
Experience with utilizing AI tools within a development environment.

Additional Compensation:

KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of a sign on bonus, relocation benefits, short-term incentives, long-term incentives, or discretionary payments for exceptional performance.

Belong, Connect and Grow at KBR

At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Apply on careers.trinzic.com About employer

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Jobs in the United States