Jobs in the United States

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Sr Principal Engineer - 2292
Kioxia
San Jose, CA
…technology, KIOXIA continues to pioneer innovative memory, SSD and software solutions that enrich people's lives and expand society's horizons. The company's innovative BiCS FLASH™ 3D flash…
Added just now
Manager, AI Engineering
American Bankers Insurance Company of Florida
United States
Assurant is hiring an AI Engineering Manager to lead a team of software engineers in an agent-driven environment. We are a Claude Code shop: our work is driven by Claude through agents, and…
Added just now
Principal Software Engineer (AI)
American Bankers Insurance Company of Florida
United States
Assurant is hiring a Principal Software Engineer to lead the technical direction of Elita in an agent-driven engineering environment. We are a Claude Code shop: the work is driven by Claude…
Added just now
Lead Software Engineer (AI)
American Bankers Insurance Company of Florida
United States
The Lead Software Engineer serves as a technical leader responsible for guiding the design, development, and delivery of powered solutions within a product area or group of teams. This role…
Added 2 mins ago
Lead, Application Security Engineering
The Northern Trust Company
Tempe, AZ
Experience building integrations or automation using APIs, scripting, workflow technologies, software development, or comparable engineering methods.
Added 2 mins ago
Sr. Software Engineer I
Axon
WA
As a Senior Software Engineer I on VRCS, you will lead the technical execution of projects that help officers and their trainers get more out of every training session. Most of your time…
Added 2 mins ago
Research Senior Data Scientist - Ajami Lab - Department of Neurology (Remote)
Cedars-Sinai Medical Center
Remote, United States
…visualization techniques to invent new algorithms, methods, and software for data analysis. Responsibilities include querying databases, data cleaning and quality control, supervised and…
Added 2 mins ago
Full Stack Web Developer
NW Natural
Portland, OR
Candidates must reside within commuting distance of the office or be willing to relocate to the Portland metropolitan area · Minimum of 5 years of experience required for level 3
Added 3 mins ago
SN
Director of AI Solutions Partners
Southern New Hampshire University
Remote, United States
- $96,954 to $155,153 USD / year
Employees must reside in, and work from, one of the above approved states
Added 3 mins ago
E
Technical Program Manager - AI/ML & Software Delivery
Expression
Shirlington, VA
- $190,000 to $210,000 USD / year
…execution-focused program leader with extensive experience managing Federal software development, AI/ML, data engineering, or enterprise modernization programs. You are comfortable working…
Added 4 mins ago
Product Manager, Pharmacy Platform
Bask Health
Remote, United States
Lead assigned product initiatives through discovery, development, testing, launch, and iteration.
Added 5 mins ago
Area Director of Facilities ("Director de Area de Operaciones")
Hotel David Whitney
Detroit, MI
Lead, mentor, and develop a team of building engineers assigned to individual hotel properties
Added 6 mins ago
Staff, Software Engineer | Bentonville, Arkansas
Walmart Inc.
United States
As a Staff Software Engineer, you will lead the design and delivery of scalable platform capabilities, driving the full software development lifecycle from coding to deployment and…
Added 6 mins ago
WI
(USA) Staff, Software Engineer
Walmart Inc.
United States
- $143,000 to $286,000 USD / year
The (USA) Staff, Software Engineer plays a critical role in delivering scalable platform capabilities and driving the full software development lifecycle, including design, coding, testing,…
Added 7 mins ago
Assistant Preconstruction Manager - Mission Critical
Shawmut
Boston, MA
Lead subcontractor outreach, invitation management, bid follow-up, and competitive participation tracking.
Added 9 mins ago
Construction Project Manager
Amentum
Hampton, VA
Lead a team in the accomplishment of work on projects of large size and in the development of all required documentation/deliverables within budget and schedule constraints.
Added 9 mins ago
Materials Test Engineer (ES2)
Amentum
Huntsville, AL
…we offer an array of exciting opportunities for your career development. From the transformative Team Lead Academy to education reimbursement, personalized mentoring, and engaging…
Added 9 mins ago
Spacecraft Assembly and Integration SME - SR-1
Amentum
Huntsville, AL · Kennedy Space Center, FL
Manage, under the discretion of the AI&T civil servant lead, SR-1 Element and System level requirements for SR-1 vehicle and payload operations, maintenance, assembly, integration, avionics…
Added 11 mins ago
IT Principal Application Security Engineer (Must Reside in Texas)
Randolph-Brooks Federal Credit Union
United States
All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas · To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU
Added 11 mins ago
Sr. Electronic Warfare / RF Systems Engineer
KBR Wyle Services, LLC
Point Mugu, CA
Candidates must have in-depth knowledge of airborne EW system design, integration, and testing
Added 11 mins ago
Vice President, Development and Delivery - Global Project Hub (GPH)
Universal Parks & Resorts
Orlando, FL
Proficiency in project and process management methodologies, software, skills and tools with a demonstrated track record of delivering results. Ability to handle multiple priorities, lead…
Added 11 mins ago
Help Desk Manager
KBR Wyle Services, LLC
Colorado Springs, CO
…environment where our employees work shoulder-to-shoulder with software engineers, DevSecOps architects, product leads, trainers, facilitators and defense specialists. We embrace Agile…
Added 11 mins ago
Databricks Developer
Diaconia LLC
Remote, United States
…considered advantageous. You will also have the opportunity to lead initiatives that drive innovation, identifying gaps in current project architecture and proposing new software products…
Added 11 mins ago
Software Product Commercialization Manager
Scientific Systems Company, Inc.
Burlington, MA
Scientific Systems Company, Inc. (SSCI) is seeking a Technical Product Marketing Manager to lead commercialization and market development activities for RAPTOR (Robust Autonomy Platform for…
Added 12 mins ago
Engineer I, Powertrain
Careers | ElDorado National California Inc
Riverside, CA
Uses CAD (Computer Aided Design) software to aid in the development of the design of powertrain & drivetrain components to model new designs, and to produce detailed engineering drawings.

Help Desk Manager

Colorado Springs, CO, United States

Basic Compensation: $80,000 - $95,000 (For Colorado Springs, CO Only) The offered rate will be based on the selected candidate’s knowledge, skills, abilities and/or experience and in consideration of internal parity.

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Job details

Pay: Basic Compensation: $80,000 - $95,000 (For Colorado Springs, CO Only) The offered rate will be based on the selected candidate’s knowledge, skills, abilities and/or experience and in consideration of internal parity.
Experience: 2+ years of experience in IT support or help desk roles, with at least 1-2 years in a lead or supervisory position.
Posting language: English
Posted: Nov 10, 2026

Original job description

Title:

Help Desk Manager At KBR, we deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than 85 countries and operations in over 28 countries. KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results.

Trinzic is the future independent company to be created through the planned spin-off of KBR's Mission Technology Solutions business, expected in January 2027. Our people work at the frontier of what is possible, delivering solutions in challenging environments and advancing some of the world's highest-priority national security and space missions.

Backed by decades of mission success, deep expertise, and trusted partnerships, Trinzic will launch as a global organization with more than 18,000 employees supporting customers around the world. Join us at a defining moment and help shape the future of a company built to tackle complex challenges and make a meaningful impact.

Candidates who join KBR's Mission Technology Solutions business before the spin-off will transition to Trinzic when the separation is complete and will not need to reapply for employment.

Belong. Connect. Grow. with KBR!

KBR’s National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities.

As a Help Desk Manager, you will be responsible for developing and implementing secure, end-to-end cluster and application lifecycles in cloud environments. You will collaborate with clients and internal teams to design and implement containerization solutions using Kubernetes or Docker. A key aspect of your role will involve building and maintaining CI/CD pipelines, ensuring a smooth, secure software update process. Additionally, you will apply GitOps principles for software delivery automation, ensuring that systems are both efficient and secure. Your work will support the organization's goals of enhancing security, scalability, and operational efficiency.

Why Join Us?

Innovative Projects: At KBR, you'll be working on cutting-edge projects that support the U.S. Space Force's most mission-critical operations. Our team is pushing the boundaries of DevSecOps with state-of-the-art CI/CD pipelines, cloud-native architectures, containerization using Kubernetes, and advanced automation tools like Terraform and Ansible. You'll be contributing to systems designed for real-time satellite communication, space domain awareness, and defense technology that are revolutionizing the future of space operations.
Collaborative Environment: Team Beskar thrives in a dynamic, mission-driven environment where our employees work shoulder-to-shoulder with software engineers, DevSecOps architects, product leads, trainers, facilitators and defense specialists. We embrace Agile methodologies and secure development practices to ensure rapid iteration, compliance alignment, and seamless integration across modular systems. Our culture prioritizes clarity, precision, and innovation - fostering open communication, iterative refinement, and deep collaboration to deliver documentation that’s not only compliant, but strategic and impactful across DoW.
Impactful Work: Your work here will directly support the Space Force in securing national defense assets and advancing space technology. By supporting KBR initiatives, you’ll be at the forefront of innovations that safeguard satellites, enhance space situational awareness, and strengthen U.S. space dominance. Your contributions will have real-world impacts, from improving software resilience to enhancing global communications and security operations in space.

Key Responsibilities:

Lead the day-to-day activities of the help desk team, ensuring timely resolution of user issues and escalations.
Serve as the primary point of contact for complex technical issues, troubleshooting system, network, and software problems in the Gravity DevSecOps Pipeline.
Provide guidance and mentorship to junior support staff, helping them develop skills and improve performance.
Manage and respond to all support tickets related to the Gravity pipeline infrastructure, CI/CD tools, and system performance.
Ensure uptime and performance of critical systems, including development environments, container platforms (e.g., Docker, Kubernetes), and cloud services.
Diagnose and resolve network, server, or software issues, working with development and security teams to ensure mission continuity.
Oversee help desk workflows, ensuring adherence to service level agreements (SLAs) and key performance indicators (KPIs) such as response time and resolution rates.
Continuously identify areas for process improvement, automating common support tasks and implementing best practices for efficiency.
Assist in the development and maintenance of internal documentation, including troubleshooting guides, procedures, and knowledge base articles.
Collaborate with DevOps engineers, developers, and system administrators to ensure effective issue resolution and minimal disruption to development processes.
Communicate updates and incident reports to stakeholders, including status updates on ongoing issues or planned maintenance activities.
Act as a liaison between help desk staff and upper management to ensure alignment with project goals and priorities.
Ensure compliance with all DoD security policies, including adherence to Security Technical Implementation Guides (STIGs) and other government-mandated protocols.
Coordinate with the security team to manage security incidents, apply patches, and implement security configurations as required.
Maintain the integrity and confidentiality of classified information handled within the help desk environment.

Qualifications

Required:

Security Clearance: Secret Clearance or above
Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
2+ years of experience in IT support or help desk roles, with at least 1-2 years in a lead or supervisory position.
Hands-on experience supporting DevSecOps pipelines, CI/CD tools (e.g., Jenkins, GitLab, Kubernetes), and cloud platforms (e.g., AWS, Azure, Google Cloud).
Strong knowledge of Linux/Unix, Mac and Windows environments, including system administration and network troubleshooting.
Familiarity with configuration management and automation tools such as Ansible, Terraform, or Chef.
Excellent leadership and team collaboration abilities.
Strong technical troubleshooting and problem-solving skills in complex IT environments.
Effective communication skills to interact with both technical and non-technical personnel.
Ability to prioritize multiple tasks, work under pressure, and resolve issues in a timely manner.
Commitment to security best practices and ensuring compliance with strict DoD protocols.

Desired:

Experience supporting DoD or Space Force operations in a DevSecOps environment.
Familiarity with DoD cybersecurity compliance frameworks such as RMF, STIGs, and NIST standards.
Certifications such as CompTIA Security+, ITIL, or AWS Certified SysOps Administrator.
Experience with utilizing AI tools within a development environment.

Additional Compensation:

KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of a sign on bonus, relocation benefits, short-term incentives, long-term incentives, or discretionary payments for exceptional performance.

Belong, Connect and Grow at KBR

At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Apply on trinzic.wd115.myworkdayjobs.com About employer

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Jobs in the United States