Investor Services Associate

Why We Stand Out Seeking a career-defining opportunity where your leadership, strategic vision, and client expertise are recognized and rewarded? Kaufman Rossin might be just the place for you. As one of the top accounting firms in the country, our foundation is “people first.” In the words of James Kaufman, “we prioritize our people, their development, and their well-being. Our values are translated into action every day.” Kaufman Rossin is a privately owned, independent public accounting firm, which means we are not beholden to outside investors or private equity influence. This independence allows us to prioritize long-term client relationships, maintain objectivity in our advisory approach, and make strategic decisions that benefit our people and clients, not external stakeholders. Our structure fosters agility, entrepreneurial thinking, and a collaborative culture where leadership is accessible, and innovation is encouraged. Celebrated as the Best Place to Work in South Florida over a dozen times, Kaufman Rossin has grown to over 700 employees, with offices spanning the tri-county area, including sister entities Kaufman Rossin Wealth and Kaufman Rossin Alternative Investment Services. Think you have what it takes? How You'll Contribute Kaufman Rossin Alternative Investment Services, LLC is seeking a motivated, detail-oriented, and client-focused Investor Services Associate to join our rapidly growing fund administration practice in Miami. You will help private equity, hedge funds, and other investment funds operate efficiently and meet their reporting and compliance obligations. The Investor Services team plays a critical role in delivering a high-quality experience to our clients and their investors. This position offers the opportunity to work closely with investment managers, investors, and internal teams to support the full investor lifecycle, from onboarding and documentation through transaction processing, reporting, and ongoing investor communications.

• Coordinate investor onboarding, including the collection, review, and maintenance of subscription documents and investor information.
• Assist with anti-money laundering (AML), know-your-customer (KYC), and other investor due diligence requirements.
• Monitor outstanding documentation and follow up with investors and relevant parties to ensure onboarding requirements are completed accurately and in a timely manner.
• Maintain complete, organized, and up-to-date investor records in accordance with established procedures.
• Assist with processing subscriptions, redemptions, transfers, capital calls, and distributions.
• Review transaction documentation, monitor cash activity, reconcile records, and resolve discrepancies.
• Communicate clearly, professionally, and effectively with clients, investors, and colleagues via email and phone.
• Handle confidential information with discretion, respond to inquiries in a timely manner, and escalate issues as appropriate.
• Assist with periodic investor reporting, fund deliverables, reconciliations, and audit requests.
• Help ensure the accuracy and timely delivery of investor data and fund-related deliverables.
• Collaborate with Fund Accounting and other internal teams to deliver high-quality client service.
• Develop knowledge of fund structures, governing documents, investor servicing procedures, and regulatory requirements.
• Participate in team training and process improvement initiatives.

Requirements

What Skills You'll Bring

• Bachelor’s degree in Business Administration, Management, Finance, Economics, or a related field is preferred.
• 3–5 years of relevant experience in fund administration, investor services, financial services, or a related field is preferred. However, candidates with limited or no direct Investor Services experience will also be considered if they demonstrate strong analytical skills, attention to detail, a client-focused mindset, and a willingness to learn.
• Proficiency in Microsoft Office, particularly Outlook, Word, and Excel is a must.
• Strong organizational skills and exceptional attention to detail, with the ability to manage priorities and meet deadlines.
• Strong communication skills and a commitment to accuracy, responsiveness, and exceptional client service.
• An organized, analytical, and proactive approach, with a willingness to learn and contribute to a collaborative team.

How You'll Stand Out

• Familiarity with alternative investment funds, including private equity, hedge funds, private credit, or other private funds, is preferred.
• An understanding of investor onboarding, subscription documentation, AML/KYC requirements, and investor transactions is an advantage.
• Experience with fund administration systems, CRM platforms, or investor portals is a plus.

Benefits

We embrace authenticity. Kaufman Rossin is an equal opportunity employer. We are committed to creating a culture that reflects the diversity of our firm and clients. We encourage understanding, acceptance, and celebration among all people. That includes lifestyle, education, experience, race, ethnicity, age, religion, physical ability, sexual orientation, and gender identity. Differences make unique varieties.