Host/Hostess

Description

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

· Greet and seat guests, presents menus, and inform guest of special menu items. · Treats guests in a manner to ensure their complete satisfaction. · Takes names on a waiting list, and accurately quotes wait times. · Runs the floor plan board. · Observes tables and keeps track of clean, dirty, and occupied tables. · Answers phone calls and questions concerning the menu and restaurant. · Cleans, organizes, and stocks menus at host area. · Interacts with guests coming in and as they leave, ensure a positive dining experience. · Maintains restrooms throughout shift. · Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, and Abilities) · Excellent communication skills (verbally interacts with management, servers, team members and guests) · Must be able to read, write and determine wait time based on company’s procedures. · Strong organizational skills and ability to multi-task · Knowledge of workplace safety procedures · A willingness to work mornings, evenings, weekends, and holidays as required. · California Food Handlers card is required for all food service employees who prepare, store, and serve food.