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Added 1 min ago
Distribution Center Supervisor
Firestone Industrial Products Company, L
United States
The Distribution Center Supervisor leads day-to-day warehouse operations to achieve safety, quality, delivery, cost, and productivity (SQDCP) objectives. This role directs hourly teammates…
Added 3 mins ago
Principal Computer Systems Analyst - Windows
Northrop Grumman
Palmdale
Maintain operations of multi-user computer systems working with system engineers, PC desktop technicians, networking engineers, project managers, end users, and IT/Cyber management.
Added 3 mins ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
Phoenix, AZ
- Part-time
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 4 mins ago
Sr Principal Linux Systems Administrator - Polygraph
Northrop Grumman
Linthicum Heights
Maintain operations of multi-user computer systems working with system engineers, PC desktop technicians, networking engineers, project managers, end users, and IT/Cyber management.
Added 4 mins ago
HF
Retail Sales Manager
Harbor Freight Tools
CLAREMONT, NH
- $26 to $28.6 USD / hour
Cross-train in all areas of store operations including Stocking/Sales associate duties, and responsibilities
Added 4 mins ago
Associate Engineer, Reliability Compliance (Hybrid Schedule)
Eversource Energy
Hooksett, NH
Eversource is looking for an Associate Engineer, Reliability Compliance to support Transmission in Westwood, MA or Berlin, CT or Hooksett, NH . Individual will participate in the planning,…
Added 4 mins ago
Manager Clinical Operations
HCA Healthcare
Portsmouth, NH
Do you have the career opportunities as a Manager Clinical Operations you want with your current employer? We have an exciting opportunity for you to join Portsmouth Regional Hospital which…
Added 7 mins ago
AC
Practice Manager - Sandy
A Caring Doctor (Minnesota), P.A.
Banfield Sandy, UT
- $62,450 to $90,205 USD / year
In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the…
Added 9 mins ago
Manager, Contracts - OTTAVA
Auris Health Inc. Legal Entity
Santa Clara, CA · Raritan, NJ · Cincinnati, OH
Manager, Contract Management and Deal Strategy
Added 10 mins ago
NE
Customer Service Associate - Paia
NORTHSTAR ENERGY LLC
Paia, HI
- $17.5 to $19.5 USD / hour
As a Customer Service Associate, you will be an asset to the daily operations by performing both Cashier and Cook duties while delivering excellent customer service. Our Cashiers are the…
Added 10 mins ago
NE
Customer Service Associate - Pukalani
NORTHSTAR ENERGY LLC
Pukalani, HI
- $17.5 to $19.5 USD / hour
As a Customer Service Associate, you will be an asset to the daily operations by performing both Cashier and Cook duties while delivering excellent customer service. Our Cashiers are the…
Added 10 mins ago
NE
Customer Service Associate - Makawao
NORTHSTAR ENERGY LLC
Makawao, HI
- $17.5 to $19.5 USD / hour
As a Customer Service Associate, you will be an asset to the daily operations by performing both Cashier and Cook duties while delivering excellent customer service. Our Cashiers are the…
Added 10 mins ago
NE
Customer Service Associate - Wakea
NORTHSTAR ENERGY LLC
Kahului, HI
- $17.5 to $19.5 USD / hour
As a Customer Service Associate, you will be an asset to the daily operations by performing both Cashier and Cook duties while delivering excellent customer service. Our Cashiers are the…
Added 10 mins ago
NE
Customer Service Associate - Lahaina
NORTHSTAR ENERGY LLC
Lahaina, HI
- $17.5 to $19.5 USD / hour
As a Customer Service Associate, you will be an asset to the daily operations by performing both Cashier and Cook duties while delivering excellent customer service. Our Cashiers are the…
Added 10 mins ago
NE
Customer Service Associate - Kihei
NORTHSTAR ENERGY LLC
Kihei, HI
- $16.5 to $19.5 USD / hour
As a Customer Service Associate, you will be an asset to the daily operations by performing both Cashier and Cook duties while delivering excellent customer service. Our Cashiers are the…
Added 10 mins ago
NE
Customer Service Associate - Wailuku
NORTHSTAR ENERGY LLC
Wailuku, HI
- $16.5 to $19.5 USD / hour
As a Customer Service Associate, you will be an asset to the daily operations by performing both Cashier and Cook duties while delivering excellent customer service. Our Cashiers are the…
Added 11 mins ago
Assistant Branch Manager - Automotive Finishes
Sherwin-Williams
El Paso, TX
The Branch Assistant Manager works with the Branch Manager to organize, plan, and implement strategies in a Sherwin-Williams Automotive Branch. This includes supporting all aspects of…
Added 15 mins ago
HF
Retail Sales Manager
Harbor Freight Tools
Mc Minnville, TN
- $24.25 to $26.68 USD / hour
Cross-train in all areas of store operations including Stocking/Sales associate duties, and responsibilities
Added 16 mins ago
B
Retail Front End Supervisor - Full-Time
Burlington
Hixson, TN
- $16 to $18 USD / hour
- Full-time
…Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding…
Added 17 mins ago
Service Manager
Bridgestone Americas
Nashville, TN
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including…
Added 17 mins ago
Associate Campaign Manager, Client Success - Markets
iHeartMedia
Nashville, TN
Work cross-functionally and act as a liaison between multiple internal teams (Operations, Product, Marketing, Sales) and external partners to ensure successful onboarding and growth of…
Added 17 mins ago
Senior Associate Consumer Marketing Manager
Domino's
Ann Arbor, MI
Domino's Pizza is seeking a skilled Senior Associate Digital Campaign Marketing Manager to activate multi-step, multi-channel customer journeys and personalized campaigns that drive…
Added 17 mins ago
Associate Manager, Training (Manufacturing)
Pepperidge Farm, Incorporated
Willard, OH
As the Associate Manager, Training, you will play a critical role in building a culture of continuous learning and capability development across the manufacturing site. You will lead the…
Added 17 mins ago
D
Assistant Manager - Chesterfield Area
Domino's
Chesterfield, MO
- $14 to $18 USD / hour
We're excited to announce an opening for an Assistant Manager position in our Chesterfield, United States location. As an Assistant Manager, you'll play a crucial role in overseeing daily…
Added 18 mins ago
WI
(USA) Store Manager - Supercenter
Walmart Inc.
Burley, ID
- $110,000 to $170,000 USD / year
…ofcustomer service within the facility serving as a visible operations champion in the Academy program for example welcoming and introductions tonew trainee group speaking on relevant…

Closed listing

Kastle Systems

OC Operator I (FT)

Falls Church, VA, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Closing date: Nov 3, 2027
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Overview

Join the leader in providing smarter solutions for a safer world.

The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the premier provider of property technology solutions, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. This is a unique and exciting opportunity for an innovative leader to come in and have an immediate impact.

Kastle Operations Center (OC) Operators are responsible for responding to alarm activations, placing outbound calls to clients to inform them of security related events; monitoring and analyzing video for security incidents, assisting clients with building and elevator access security, assisting with special projects and performing administrative functions as required. OC Operators will provide professional, accurate and efficient services to Kastle's clients. Bilingual candidates are highly encouraged to apply.

In addition to a great work environment, we provide excellent benefits (Medical/Dental/Vision, 401K, Tuition/Training Assistance, BrightHorizons Lifestyle Assistance, Wellness Program, etc.). We are proud to be a Certified Great Place to Work with awards for being a Top Work Place with Top DE&I Practices!

The schedule is Sunday-Thursday, 9:00pm-5:30am, 100% in office.

Responsibilities

Work closely with IT, Client Services, Project Management, Service, & Remote Video Monitoring.
Process all contacts received through our in-house system, or any of the phones in the Operations Center, accurately and efficiently, while maintaining a professional decorum and following all designated procedures.
Obtain and record all pertinent request information.
Initiate data update requests whenever incorrect customer or system data is discovered.
Process temporary “special admit” clearances for clients and their guests as requested and approved.
Process, disable and disregard, building arm, and Installation &Services/Field Service Representatives requests.
Communicate and work with other departments to resolve client issues.
Respond to all building emergency calls as mandated by Kastle policies and procedures. These emergencies include, but are not limited to, police dispatch requests for such items as suspicious person reports and threats on personal safety, elevator emergency calls and fire related calls.
Keep all Operations Center areas, and the designated work station in particular, clean and properly maintained.
Special projects and duties as assigned by the Shift Manager & Ass’t Shift Manager
Interacting with technical personnel, such as Installation and Service or Systems Support, as needed.
Maintain positive attitude & display professionalism at all time.

Qualifications

High school diploma. Advanced education/associate degree preferred.
Prior customer service and/or security experience.
NTX and Alarmist qualified a plus.
Multilingual a plus.
Extensive on the job training will be provided.
Neat, professional appearance.
Available to work various shifts and holidays as needed.
Excellent customer service skills and phone demeanor.
Excellent written and oral communication skills.
Basic and routine troubleshooting capability – some data analysis may be required
Ability to interface and communicate with customers and co-workers in a clear and professional manner.
Excellent organizational skills and multi-tasking capability.
Ability to work well under pressure.
Good typing skills and ability to operate a standard computer terminal and keyboard.
Perform detailed work, interpret data, and apply knowledge and/or skills within a time-sensitive call center environment

Company Overview

Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle’s mission is to be our customers’ best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.

Equal Opportunity Statement

At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.

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