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Added 15 hours ago
Guest Room Attendant
Kalyan Hospitality
Blackstone, VA
Added 1 day ago
The Berkeley Hotel Assistant General Manager AGM
Kalyan Hospitality
Richmond, VA
Added 1 day ago
Hotel General Manager - Courtyard by Marriott Northwest
Kalyan Hospitality
Henrico, VA
Added 1 day ago
Hotel/Hospitality Corporate Director of Food and Beverage
Kalyan Hospitality
Glen Allen, VA
Added 1 day ago
Executive Coordinator
Kalyan Hospitality
Glen Allen, VA
Added 1 day ago
Guest Room Inspector
Kalyan Hospitality
Roanoke, VA
Added 6 days ago
Hospitality Procurement Officer
Kalyan Hospitality
Glen Allen, VA
Added 6 days ago
Residence Inn Roanoke Airport Guest Room Attendant / Houseman
Kalyan Hospitality
Roanoke, VA
Added 11 days ago
The Berkeley Hotel Room Attendants Housekeepers
Kalyan Hospitality
Richmond, VA
Added 11 days ago
Assistant General Manager
Kalyan Hospitality
Staunton, VA
Added 12 days ago
Hotel Kitchen Manager - The Graduate Downtown Richmond
Kalyan Hospitality
Richmond, VA
Added 13 days ago
Front Office Manager - Comfort Suites Colonial Heights
Kalyan Hospitality
Colonial Heights, VA
Added 14 days ago
Area Sales Coordinator
Kalyan Hospitality
Henrico, VA · Richmond, VA
Added 14 days ago
Hotel Cluster Sales Manager
Kalyan Hospitality
Henrico, VA · Richmond, VA
Added 14 days ago
General Manager The Berkeley Hotel
Kalyan Hospitality
Richmond, VA
Added 14 days ago
Comfort Suites, Colonial Heights, Maintenance Technician
Kalyan Hospitality
Colonial Heights, VA
Added 15 days ago
General Manager Towneplace Suites Colonial Heights Southpark
Kalyan Hospitality
Colonial Heights, VA
Added 18 days ago
Procurement Coordinator
Kalyan Hospitality
Glen Allen, VA
Added 19 days ago
Hotel Guest Room Inspector - Spark by Hilton Seattle Airport
Kalyan Hospitality
Seatac, WA
Added 19 days ago
Hoel Housekeeping - Hampton Inn & Suites Petersburg
Kalyan Hospitality
Petersburg, VA
Added 19 days ago
General Manager - Spark by Hilton Roanoke Airport Hotel
Kalyan Hospitality
Roanoke, VA
Added 19 days ago
General Manager / Marriott, Hilton & IHG Hotel Brands
Kalyan Hospitality
Glen Allen, VA
Added 19 days ago
KH
Craft Cocktail Mixologist – Alchemy
Kalyan Hospitality
Glen Allen, VA
- $20 USD / hour
Added 19 days ago
Guest Service Agent
Kalyan Hospitality
Chester, VA
This role requires a detail-oriented individual who can work independently during the night shift while maintaining accuracy and confidentiality · Respond promptly to guest inquiries, requests, and resolve any issues that arise during the night shift
Added 19 days ago
Senior Interior Designer
Kalyan Hospitality
Glen Allen, VA
3–7 years of professional interior design experience, with direct hospitality or hotel design experience required

Closed listing

Kalyan Hospitality

General Manager

Richmond, VA, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: Minimum of 5 years of experience in hotel management or a similar leadership role within the hospitality industry.
Posting language: English
Posted: Sep 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Company:

Our Vision

Our vision is to become the premier hotel development company with a concentration in Virginia, committed to excellence through strategic development and continued innovation in the hospitality industry. Guided by our core values, we will exceed the expectations of our guests and members and enhance the value of our partners' investments.

Our Mission

Our mission is to provide the ultimate guest experience through exceptionally talented associates committed to providing true hospitality. We do this by providing support, training, and growth for our team members while being fiscally responsible to our owners and investors.

About the Role:

The Hotel General Manager at Kalyan Hospitality is responsible for overseeing all aspects of hotel operations to ensure exceptional guest experiences and optimal business performance. This role requires strategic leadership to manage staff, maintain high standards of service, and drive revenue growth while controlling costs. The General Manager will collaborate with department heads to implement policies, enhance operational efficiency, and uphold brand standards. They will also be the primary representative of the hotel in the community and with corporate stakeholders, fostering strong relationships and promoting the hotel's reputation. Ultimately, the role aims to deliver a seamless, memorable stay for guests while achieving financial and operational goals.

Minimum Qualifications:

Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
Minimum of 5 years of experience in hotel management or a similar leadership role within the hospitality industry.
Proven track record of managing hotel operations with a focus on guest satisfaction and financial performance.
Strong knowledge of hotel management software and property management systems.
Excellent communication, leadership, and organizational skills.

Preferred Qualifications:

Master’s degree in Hospitality Management or Business Administration.
Experience managing a full-service hotel or resort in the United States.
Certification from recognized hospitality organizations such as CHA (Certified Hotel Administrator).
Multilingual abilities to effectively communicate with diverse guests and staff.
Advanced skills in revenue management and digital marketing strategies.

Responsibilities:

Lead and manage daily hotel operations, including front desk, housekeeping, food and beverage, and maintenance departments.
Develop and implement business strategies to increase revenue, improve guest satisfaction, and optimize operational efficiency.
Recruit, train, and mentor staff to maintain high performance and adherence to company standards.
Monitor financial performance, prepare budgets, and control expenses to meet profitability targets.
Ensure compliance with health, safety, and legal regulations across all hotel functions.
Maintain strong relationships with guests, vendors, and local community partners to enhance the hotel's market presence.
Analyze guest feedback and operational data to identify areas for improvement and implement corrective actions.
Coordinate with marketing and sales teams to promote hotel services and special events.

Skills:

The Hotel General Manager utilizes leadership and communication skills daily to inspire and guide a diverse team toward common goals. Analytical skills are essential for interpreting financial reports, guest feedback, and operational metrics to make informed decisions that enhance performance. Proficiency with hotel management software enables efficient scheduling, inventory control, and guest service management. Problem-solving skills are critical when addressing guest concerns or operational challenges promptly and effectively. Additionally, strategic planning and marketing skills help in developing initiatives that increase occupancy rates and elevate the hotel's brand presence in a competitive market.

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