Client and Network AnalystLocation: Larkin Bldg @ Exchange Street Location of Job: US:NY:BuffaloWork Type: Full-TimeShift 1 Job DescriptionResponsible for the installation, repair and maintenance of desktops, laptops, peripherals, phone sets, cabling, software, printers and MFPs and all other end user technology products. Responsible for managing Request and Project works as assigned. Education And CredentialsAA/AAS required. BA/BS preferred. Experience10+ years of experience in providing technical support relevant to job duties. Required if incumbent lacks Bachelors degree. 8 years of experience in Significant analytical troubleshooting techniques in desktop and network problem management including operating systems, telephony, cable and Wi-Fi and ability to document and share findings required. 2 Relevant Certifications (Avaya, Microsoft, Project Management, Cisco)Working ConditionsEssential: * Weight Requirement - Light (up to 20 lbs) * Job Details * Department: KH Information Technology Client Services * Standard Hours Bi-Weekly: 75.00 * Weekend/Holiday Requirement: Yes * On Call Required: Yes * With Rotation: Yes * Scheduled Work Hours: 8:00am - 4:00pm * Work Arrangement: Onsite * Union Code: N00 - Non Union KH * Requisition ID#: 25712 * Grade: HR213 * Pay Frequency: Bi-Weekly * Salary Range: $36.41 -$50.06 * *Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement. * Kaleida Healths mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!