Server Assistant - Great Karoo

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations - we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities - treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Server Assistant – Great Karoo

Kalahari Resorts & Conventions is seeking a Server Assistant for our Great Karoo Breakfast Buffet. In this role, you will provide friendly, responsive service to create a beyond expectation dining experience for all guests. To actively participate as a team and use core values and service expectations listed in the Kalahari Promise daily.

As part of our leadership team, you’ll embody our Promise to Lead with Love - guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll keep tables clean and dining areas tidy, ensuring a comfortable and welcoming environment for our guests.

Key Responsibilities

• Take dirty tableware to dish room and place silverware, dishes, glassware, etc. in the appropriate areas for washing.
• Between seating, promptly clean tabletops, chairs and booths. Check floors and clean them as required. Reset and arrange tabletop.
• Inspect assigned restroom every 30 minutes and clean and replenish supplies as needed and/or alert the common area cleaners of problem areas.
• Communicate with server and hostess/host to assure efficient seating, table utilization and customer service.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

What We’re Looking For

• Good verbal communication and interpersonal skills are a must with the ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the Resort.
• Must be able to read and comprehend simple instructions,
• Must be self-directed to work on your own during busy times.
• Restaurant, hotel, resort, or customer service experience helpful.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love - because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.