Under direct supervision, schedules patients for surgery. Duties include but are not limited to: preparing pre-operative forms, scheduling pre-operative exam(s), scheduling surgery (inpatient and outpatient) admissions, preparing various statistical reports, and coordinates the scheduling of courtesy surgeons.

Essential Responsibilities:

Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. Processes and/or schedules all surgery scheduling requests. Coordinates and schedules all pre-operative appointments. Collects surgical service statistics. Monitors surgical service block utilization. Interacts with and assists patients and family members, in person and telephonically in answering questions and in scheduling surgeries and ancillary activities, including but not limited to preoperative exams, tests and completion of required forms. Assume other activities and responsibilities from time to time as directed.

Basic Qualifications:

Experience

Two- (2) years-previous medical office or clinic experience scheduling patients for pre-surgery work ups and/or surgery appointments. Typing 25 wpm or as required by facility. Knowledge of and experience with pre-operative test requests and screening procedures. Ability to utilize communications skills effectively with physicians, clinic and hospital staff and patients.

Education

Completion of a Medical Terminology course offered by an accredited educational institution.

License, Certification, Registration

Additional Requirements:

Bilingual (English/Spanish) Level I required.

Preferred Qualifications:

Notes:

This is an on call position, days and hours may vary.
Must successfully pass or have passed the bilingual test (within the last 12 months), or be active in the QBS program.

COMPANY: KAISER

TITLE: Surgery Scheduling Clerk (Bilingual)

LOCATION: Bellflower, California

REQNUMBER: 1454560

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.