Support Services Representative

Job Summary:

Essential Duties and Responsibilities

• Ensures sufficient, appropriately qualified staff on a daily basis in accordance with the KP nursing workload management system
• Interprets collective bargaining agreements (CBA) to minimize the cost of overtime and/or other premium payments and ensure seniority in vacation selection or other time off;
• Follows ranking systems for regular staff in accordance with seniority provisions of contracts and availability submitted by employees;
• Documents discussions with staff and management to ensure that contract provisions are followed; may be required to testify at arbitrations or other legal proceedings regarding such documentation.
• In accordance with individual facilities guidelines, negotiates with staff to cover vacant shifts; generates and maintains computerized master schedule on a 28-day basis covering all nursing shifts throughout the hospital;
• Addresses all urgent staffing/scheduling/payroll situations;
• Works with and/or provides necessary information to payroll to ensure employees are paid in accordance with CBAs or other KP policies and guidelines;
• Interprets coded timecard modules and process timecards for payment on a bi-weekly basis

Grade 325