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Food Service Worker/Delivery Driver
Trinity Services Group
Clayton, NY
- $16 USD / hour
This position will be preparing and delivering meals for the Jefferson County Senior Nutrition Program. The Food Service Worker/Delivery Driver prepares and serves a variety of food items…
Added 1 min ago
Sr. Program Manager, Account Management
Bertelsmann-Jobs
Louisville, KY
The Senior Program Manager, Account Management leads strategic customer programs and cross-functional initiatives to achieve operational, financial, and customer experience goals in supply…
Added 1 min ago
Transportation Coordinator
Bertelsmann-Jobs
Pleasant-Prairie, WI
The Transportation Coordinator works with carriers and customer requirements to ensure on-time delivery of orders in the most cost effective manner. Prepare shipment and paperwork for…
Added 1 min ago
Diesel Technician B
IED SERVICES, LLC
W Columbia, SC
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel…
Added 1 min ago
Diesel Technician - $5,000 Sign On Bonus
COUNTY REFUSE SERVICE, INC.
Pinconning, MI
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel…
Added 2 mins ago
Quality Control Technician
Terrica Corporation
Granbury, TX
…drawings, specifications, inspection plans, and company and customer requirements; records objective inspection results; identifies and controls suspected nonconforming product; and…
Added 2 mins ago
US
Senior Manager, NAM, ECommerce
United States 2 Avis Budget Car Rental LLC
United States
- $130,000 to $150,000 USD / year
The Senior Manager, NAM eCommerce Business Lead owns the day-to-day operation and performance of the eCommerce business across the NAM region. This role sits at the center of a…
Added 2 mins ago
Talent Acquisition Analyst
Boston Children's Hospital
Boston, MA
Compliance, Escalation & Operational Continuity: Support compliance with applicable laws and regulations, promote inclusive and accessible recruiting practices, resolve complex operational…
Added 5 mins ago
Technical Delivery Manager - Digital Engineering
CVS Health
Remote, United States
…helping people live healthier lives. As a Technical Delivery Manager, you will use your management skills to lead large Digital initiatives across our Enterprise. This Manager should have…
Added 5 mins ago
District Manager
Mondelez International
Overland Park, KS
As a District Manager, you lead a portfolio of Retail Territory Managers (RTMs) and Merchandisers across multiple territories. You’re the strategic connector between field execution and…
Added 5 mins ago
Principal Aftermarket Technical Product Manager
GE Aerospace
Overland Park, KS
As Principal Technical Product Manager – Aftermarket, you will own the product vision, strategy and roadmap for the digital solutions that support the Service & Repair value streams in…
Added 5 mins ago
Territory Executive - Illinois
PagerDuty
Topeka, KS
PagerDuty is seeking a Territory Executive (TE) to join our dynamic, customer-focused team! As a Territory Executive, you will own a defined territory of mid-sized customer accounts with…
Added 5 mins ago
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Senior Technical Program Manager
Akamai Technologies, Inc.
Topeka, KS
- $119,600 to $215,400 USD / year
As a Senior Technical Program Manager, you will require technical understanding of AI/ML systems, exceptional organizational and program management skills, and proven experience leading…
Added 5 mins ago
Senior Proposal Manager
Maximus
Topeka, KS
? Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Added 5 mins ago
Area Sales Manager - Pacific NW & Northern Rockies- Ottava Surgical Robotics
Auris Health Inc. Legal Entity
Seattle, WA
As an Area Sales Manager (ASM), this individual will serve as the point person for end to end commercialization, including sales, support and capital program management for Ottava. The ASM…
Added 5 mins ago
Area Sales Manager - San Diego - Ottava Surgical Robotics
Auris Health Inc. Legal Entity
San Diego, CA
As an Area Sales Manager (ASM), this individual will serve as the point person for end to end commercialization, including sales, support and capital program management for Ottava. The ASM…
Added 5 mins ago
Cyber Security Manager - Diego Garcia
Amentum
Topeka, KS
…critical infrastructure sectors, is seeking an FRCS Cybersecurity Manager to support a government contract based on the island of Diego…
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Construction Manager, Retail
Meta
Topeka, KS
Meta is seeking an experienced Construction Manager to lead the planning, design, and delivery of retail store construction projects across Meta's physical retail portfolio. In this role,…
Added 5 mins ago
Manager Strategic Risk Adjustment Programs
Highmark Health
Topeka, KS
This job provides end-to-end management, delivery and support to new and existing Risk Adjustment Programs. The incumbent will deliver value to the Health Plan, and its beneficiaries…
Added 5 mins ago
Senior Broker Relationship Manager - Small Commercial
Travelers Insurance Company
Topeka, KS
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental…
Added 5 mins ago
Vice President, Cloud Platform Engineer
SitusAMC
Topeka, KS
CI/CD & Deployment Automation: Develop advanced pipelines (Azure DevOps, GitHub Actions, ArgoCD, FluxCD) to support application deployment across monolithic, stateless, and serverless…
Added 5 mins ago
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Program Manager, EBMS
CBRE
Topeka, KS
- $105,000 to $115,000 USD / year
…education, training, and experience. The minimum salary for the Program Manager, EBMS position is $105,000 annually [or $50.48 per hour] and the maximum salary for the Program Manager, EBMS…
Added 5 mins ago
Wichita, KS 67202 - District Event Marketing Manager
Leaffilter
Wichita, KS
…regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We’re proud to say we’ve been consistently named one of the fastest-growing…
Added 5 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Topeka, KS
- $70 to $80 USD / hour
Our client is seeking a highly proactive and versatile Business Systems Analyst (BSA) to support senior leadership and cross-functional teams with strategic planning, portfolio operations,…
Added 5 mins ago
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Sr Manager Occupational Health
Exelon
JOLIET, IL · Berwyn, PA · Washington · Baltimore, MD
- $136,000 USD / year
The Senior Manager of Occupational Health develops, executes, manages, and oversees comprehensive employee health and medical tracking strategies for Exelon's electric and gas utility…

Kaiser Permanente

Program Manager IV, Appointing System Optimization

Portland, OR, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

The Program Manager IV, Appointing System Optimization position will seek opportunities and effective strategies for improvement with a focus on improving member experience. This role is a liaison and support person between our clinical needs, contact center needs and IT, specific to our appointing and scheduling workflows. Work heavily in EPIC, primarily Cadence and MyChart, to identify ways to make it easier for our patients to get appointments through our call center and online.

Job Summary:

Manages medium-to-large scale programs or components with multiple workstreams and strategic business goals across departments, functions, or regions with responsibility and accountability for achieving program outcomes from initiation to close-out in an extended or open-ended time frame. Leads the work of program teams by coordinating and monitoring internal and/or external resources. Proactively monitors and identifies program risks, issues, and trigger events by developing mitigation plans and strategies. Monitors compliance of program activities by ensuring program plans and team members adhere to relevant policies and procedures. Ensures the alignment, buy-in, coordination, and support of diverse program stakeholders. Assists with reviews of vendor performance levels, ensures service level agreements are met, and assists with contract negotiations with vendors.

Essential Responsibilities:

Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome.
Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions.
Manages medium-to-large-scale programs or components with multiple workstreams and strategic business goals across departments, functions, or regions with responsibility and accountability for achieving program outcomes from initiation to close-out in an extended or open ended time frame. Develops, analyzes, and manages increasingly complex program plans which include scope identification and management, schedule, inter-dependencies, and resource forecast. Manages and monitors program financials for medium-to-large-scale programs. Monitors program performance to ensure programs effectively deliver maximum long term value or benefit to the organization, and makes adjustments as needed in an uncertain environment where scope may be fluid. Manages program activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the program. Drives allocation of resources, establishes schedules, and task assignments to ensure established program management practices are in place. This role may perform project management duties in addition to program management responsibilities.
Leads the work of program team members. Requests and coordinates internal and/ or external resources based on the alignment of team member skills and program demands. Promotes program vision and objectives with program team.
Proactively monitors and identifies program risks, issues, and trigger events by developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate.
Monitors adherence of program activities to policies and procedures by ensuring program plans and team members follow KP, departmental, and/or business line policies and procedures.
Ensures the alignment, buy-in, and coordination of diverse program stakeholders by building rapport with stakeholder teams, third party vendors, and senior management; and clarifying accountability and authority across stakeholders. Identifies and works closely with stakeholders, ensuring all appropriate stakeholders are represented and included. Provides insight to key stakeholders and program sponsors by developing program goals, setting the prioritization of deliverables, discussing involvement of business processes (e.g. program change management, communication) and facilitating decisions necessary for program delivery. Communicates tough issues to stakeholders while maintaining an independent opinion, providing recommendations, delivering presentations, and providing reports to various senior audiences. Engages with senior stakeholders to identify long term value to the organization and define success.
Assists with reviews of vendor performance levels and ensures service level agreements are met. Partners with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate. Assists with contract negotiations with vendors and reviews program invoices submitted by vendors for accuracy.

Knowledge, Skills and Abilities: (Core)

Ambiguity/Uncertainty Management
Attention to Detail
Business Knowledge
Communication
Critical Thinking
Cross-Group Collaboration
Decision Making
Dependability
Diversity, Equity, and Inclusion Support
Drives Results
Facilitation Skills
Health Care Industry
Influencing Others
Integrity
Learning Agility
Organizational Savvy
Problem Solving
Short- and Long-term Learning & Recall
Teamwork
Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)

Applied Data Analysis
Change Management
Conflict Resolution
Financial Acumen
Managing Diverse Relationships
Negotiation
Project Management
Project Management Tools
Quality Assurance Process
Risk Assessment
Service Focus
Strategic Program Management

Minimum Qualifications:

Minimum one (1) years experience in a leadership role with or without direct reports.
Bachelors degree from an accredited college or university and minimum five (5) years experience in project management or a directly related field, including minimum two (2) years program management experience OR Minimum eight (8) years experience in project management or a directly related field, including minimum two (2) years program management experience.

Preferred Qualifications:

Three (3) years of experience working with labor relations.
Three (3) years of experience working with learning and curriculum development.

COMPANY: KAISER

TITLE: Program Manager IV, Appointing System Optimization

LOCATION: Portland, Oregon

REQNUMBER: 1457227

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

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