Jobs in the United States

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Added 1 min ago
SO
Controller - WMS03
State of Washington
Olympia, WA
- $10,000 to $12,477 USD / month
This position will be open until filled, however the hiring manager has the right to close the announcement at any time. First review of applications is on 11/17/2026.
Added 1 min ago
SO
Contracts Coordinator (MA4/DBHR)
State of Washington
Remote, United States
- $5,928 to $7,973 USD / month
Serve as backup contract manager for all DBHR contracts and be listed as such in documentation to ensure there is always a backup on contracts and track and be notified of contract…
Added 1 min ago
ESSM Licensed Production Program Manager
RTX
United States
The ESSM Licensed Production Program Manager will lead all aspects of ESSM business with International Licensed Production. In this role, you will oversee a high-performing team to deliver…
Added 1 min ago
ATFLIR Senior Program Manager
RTX
United States
As the Program Manager for the Advanced Targeting Forward Looking Infrared (ATFLIR) sustainment program, you will play a critical role in ensuring the program's success by leading…
Added 5 mins ago
Guest Services Manager
Marriott
Kahuku, HI
Implements the customer recognition/service program, communicating and ensuring the process.
Added 5 mins ago
BGS F/A-18 Sustainment Chief Program Engineer (CPE)
The Boeing Company
Hazelwood, MO
Boeing Global Services (BGS) is looking for an energetic, talented, and forward-thinking Engineering Multi-Skill Manager (M-level) to join our USN Engineering Product Support team in St.…
Added 7 mins ago
Account Manager
Acrisure Southwest Partners Insurance Services, LLC
SAN DIEGO, CA · COSTA MESA, CA · ONTARIO, CA · SAN JOSE, CA
…forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits,…
Added 9 mins ago
EHS Manager
C.R. Bard, Inc. (Cov Ledger)
United States
…This role develops and implements policies and procedures that support employee health, safety, and corporate objectives, while overseeing wellness…
Added 9 mins ago
Sr. Manager, IT Business Partner - Finance
Becton, Dickinson and Company
Remote, United States
Applies Customer-Centric Approach: Ensures solutions delivered meet the evolving needs of both internal and external customers.
Added 9 mins ago
AU
Security Officer Flex Patrol Mobility
Allied Universal
Atlanta, GA
- $20.58 USD / hour
…schedule will vary week to week, based on a combination of manager-assigned shifts and those you pick up through our Earn More, Claim-A-Shift self-scheduling program. Shifts, days,…
Added 9 mins ago
Principal Computer Systems Analyst - Windows
CORP-Corporate Office
United States
…fuel those missions. By joining in our shared mission, we will support yours by expanding your personal network and developing skills, whether you are new to the field or an industry…
Added 11 mins ago
Registered Nurse (RN) - FT Days | Fargo Rehab
PAM Health Rehabilitation Hospital of Fargo
Fargo, ND
…committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for…
Added 11 mins ago
Registered Nurse (RN) - PRN Days | Fargo Rehab
PAM Health Rehabilitation Hospital of Fargo
Fargo, ND
…committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for…
Added 11 mins ago
Registered Nurse (RN) - FT Nights | PAM Health Clarksville
PAM Health Rehabilitation Hospital of Greater Indiana
Clarksville, IN
…committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for…
Added 11 mins ago
Registered Nurse (RN) - Dialysis - PRN Days | Fargo Rehab
PAM Health Rehabilitation Hospital of Fargo
Fargo, ND
…committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for…
Added 11 mins ago
Registered Nurse (RN) - Dialysis Lead - FT | Fargo Rehab
PAM Health Rehabilitation Hospital of Fargo
Fargo, ND
…committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for…
Added 11 mins ago
Registered Nurse (RN) - FT Days | Tulsa LTACH
PAM Health Specialty Hospital of Tulsa
Tulsa, OK
…committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for…
Added 11 mins ago
MC
Water Quality Program Specialist*
Madison, City of (WI)
Madison, WI
- $30.71 USD / hour
The City of Madison Water Utility is looking for qualified applicants for our Program Specialist-Water Quality vacancy. This position conducts responsible program coordination, project…
Added 12 mins ago
Account Manager, Global Sales
Compu Dynamics
Chantilly, VA
Advise on condition, risk and what actually needs doing, and shape solutions around the customer's build program and long-term objectives.
Added 12 mins ago
M
Backstage Captain, North County Fair - Full Time
Macy's
Escondido, CA
- Full-time
As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction ,…
Added 13 mins ago
M
Starbucks Barista Trainer, South Coast Plaza - Part Time
Macy's
Costa Mesa, CA
- Part-time
The Barista Trainer supports the Starbucks Manager in running an efficient, professional, safe and profitable Starbucks operation following all company standards.
Added 16 mins ago
Technology Manager - Mechanical Engineering
GE Vernova Operations LLC
United States
Drive adoption of Lean principles, project/program management best practices, and operational discipline across all team activities
Added 16 mins ago
Branch Manager- Power & HVAC
United Rentals (N A), Inc
Bakersfield, CA
As Branch Manager in the Power/HVAC Division of United Rentals, you'll be the leader of a major business enterprise. You'll have the opportunity to hire and motivate an amazing team in…
Added 17 mins ago
GM
Service Supervisor - Boston, MA
Greystar Management Services, LLC
Boston, MA
- $48 to $50 USD / hour
Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
Added 17 mins ago
GM
Groundskeeper - Willowbend Phase 1
Greystar Management Services, LLC
Humble, TX
- $14.5 to $18 USD / hour
Ensures the physical aspects of the community are maintained and standards are met regarding the grounds, amenities and overall curb appeal and provides support to the service team members

Kaiser Permanente

Program Manager IV, Appointing System Optimization

Portland, OR, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

The Program Manager IV, Appointing System Optimization position will seek opportunities and effective strategies for improvement with a focus on improving member experience. This role is a liaison and support person between our clinical needs, contact center needs and IT, specific to our appointing and scheduling workflows. Work heavily in EPIC, primarily Cadence and MyChart, to identify ways to make it easier for our patients to get appointments through our call center and online.

Job Summary:

Manages medium-to-large scale programs or components with multiple workstreams and strategic business goals across departments, functions, or regions with responsibility and accountability for achieving program outcomes from initiation to close-out in an extended or open-ended time frame. Leads the work of program teams by coordinating and monitoring internal and/or external resources. Proactively monitors and identifies program risks, issues, and trigger events by developing mitigation plans and strategies. Monitors compliance of program activities by ensuring program plans and team members adhere to relevant policies and procedures. Ensures the alignment, buy-in, coordination, and support of diverse program stakeholders. Assists with reviews of vendor performance levels, ensures service level agreements are met, and assists with contract negotiations with vendors.

Essential Responsibilities:

Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome.
Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions.
Manages medium-to-large-scale programs or components with multiple workstreams and strategic business goals across departments, functions, or regions with responsibility and accountability for achieving program outcomes from initiation to close-out in an extended or open ended time frame. Develops, analyzes, and manages increasingly complex program plans which include scope identification and management, schedule, inter-dependencies, and resource forecast. Manages and monitors program financials for medium-to-large-scale programs. Monitors program performance to ensure programs effectively deliver maximum long term value or benefit to the organization, and makes adjustments as needed in an uncertain environment where scope may be fluid. Manages program activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the program. Drives allocation of resources, establishes schedules, and task assignments to ensure established program management practices are in place. This role may perform project management duties in addition to program management responsibilities.
Leads the work of program team members. Requests and coordinates internal and/ or external resources based on the alignment of team member skills and program demands. Promotes program vision and objectives with program team.
Proactively monitors and identifies program risks, issues, and trigger events by developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate.
Monitors adherence of program activities to policies and procedures by ensuring program plans and team members follow KP, departmental, and/or business line policies and procedures.
Ensures the alignment, buy-in, and coordination of diverse program stakeholders by building rapport with stakeholder teams, third party vendors, and senior management; and clarifying accountability and authority across stakeholders. Identifies and works closely with stakeholders, ensuring all appropriate stakeholders are represented and included. Provides insight to key stakeholders and program sponsors by developing program goals, setting the prioritization of deliverables, discussing involvement of business processes (e.g. program change management, communication) and facilitating decisions necessary for program delivery. Communicates tough issues to stakeholders while maintaining an independent opinion, providing recommendations, delivering presentations, and providing reports to various senior audiences. Engages with senior stakeholders to identify long term value to the organization and define success.
Assists with reviews of vendor performance levels and ensures service level agreements are met. Partners with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate. Assists with contract negotiations with vendors and reviews program invoices submitted by vendors for accuracy.

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More about this job

Skills

EPIC
Regulatory compliance
Collaboration
Business knowledge
Guide others
Change management
Program management
Perform project management
Prioritization
Business processes
Communication skills
Presentation skills
Procurement

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