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Cashier
Rural King
Greenwood, IN
Educate customers about the Rural King Loyalty Program, RK Visa, and RK Plus Protection Plan (RKPPP).
Added 1 min ago
Director, In Store
Macy's
Edison, NJ
…standards for customer service. With training, coaching and development, a team of People Leaders and Colleagues will grow following your leadership. Perform other duties as assigned. This…
Added 1 min ago
GSRP Associate Teacher
Choice Schools Associates
Benton Harbor, MI
…to create engaging lesson plans that promote age-appropriate development in areas such as language, motor skills, and social interactions. Through patient guidance and individualized…
Added 1 min ago
CG
Account Manager, Customer Lifecycle (California)
Cansel Group of companies
Anaheim, CA
- $55,000 USD / year
Partner with Sales, Technical, Operations, and other internal teams to coordinate renewal strategies, customer opportunities, and internal resources.
Added 3 mins ago
MB
Maintenance Technician - 3rd Shift
MGF Brand
Willows, CA
- $22.5 to $25.19 USD / hour
Ready to power up your career? Join our team as a Maintenance Technician and take ownership of keeping our operations running strong on 2nd shift and weekends as needed. Check out the…
Added 3 mins ago
NM
Customer Service Representative - Food Services Call Center, Part-time, Rotating
Northwestern Memorial Healthcare
Woodstock, IL
- $17.25 to $23.29 USD / hour
- Part-time
…the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation…
Added 3 mins ago
Technical Regulatory Compliance Senior Technologist
Caterpillar, Inc.
Mossville, IL
Collaborate with product groups, design control and operations to ensure the development, validation and production of product that meets applicable product regulatory requirements.
Added 3 mins ago
Process Controls Engineer III/Senior Process Controls Engineer
Marathon Petroleum Corporation
Robinson, IL
Collaborates with operations, engineering, OT, and maintenance teams to resolve operational challenges. Develop and maintain relationships with console operators.
Added 3 mins ago
Distribution Research Consultant
Caterpillar, Inc.
Morton, IL
Logistics Management: Knowledge of logistics and management; ability to follow proper processes and run operations for effective and efficient movement of materials and finished products.
Added 3 mins ago
Logistics Technician
Caterpillar, Inc.
Morton, IL
Logistics Management: Knowledge of logistics and management; ability to follow proper processes and run operations for effective and efficient movement of materials and finished products.
Added 3 mins ago
Automotive Technician
Bridgestone Americas
Glendale Hts, IL
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including…
Added 3 mins ago
Grain Grader - Sauget, IL
ADM
Sauget, IL
Collaborate effectively with team members to ensure smooth daily operations
Added 3 mins ago
Clinical Site Lead
Abbott
Abbott Park, IL
Career development with an international company where you can grow the career you dream of.
Added 3 mins ago
Senior Clinical Site Lead
Abbott
Abbott Park, IL
Career development with an international company where you can grow the career you dream of.
Added 3 mins ago
Product Sales Specialist -(CIC-NW)
GE Vernova
Unspecified, IL
…portfolio integrates with broader customer solutions and business…
Added 3 mins ago
Process Design Engineer III/Senior Process Design Engineer
Marathon Petroleum Corporation
Robinson, IL
…to refinery/organizational process optimization and project development. This includes identifying opportunities and developing projects to increase throughput, enhance yields, improve…
Added 3 mins ago
Metallurgical Engineering Manager
Caterpillar, Inc.
Mossville, IL
…supporting machines, engines, components, and manufacturing operations. This leadership role oversees a machine-focused product support team of engineers and contract technicians located in…
Added 3 mins ago
C
Facilities Manager
CBRE
Franklin Park, IL
- $100,000 to $115,000 USD / year
As a CBRE Facilities Manager, you will manage a team responsible for providing overseeing building operations and maintenance for a facility, campus, or portfolio of small to medium sized…
Added 3 mins ago
UG
Patient Access Representative Associate
UnitedHealth Group
Minneapolis, MN
- $16 to $29 USD / hour
…inclusion, talented peers, comprehensive benefits, and career development opportunities. Come makes an impact on the communities we serve as you help us advance health equity on a global…
Added 3 mins ago
Engineering Project Team Leader
Caterpillar, Inc.
Mossville, IL
Familiarity with Caterpillar engineering processes, standard test procedures, lab operations, PMO practices, and cross-functional product development workflows.
Added 3 mins ago
Laborer - Sauget, IL
ADM
Sauget, IL
Interact regularly with peers and management to pursue continuous improvement of facility operations and promote a teamwork focused environment
Added 3 mins ago
Assistant Nurse Manager Emergency
AdventHealth
Hinsdale, IL
Mentor and precept new staff by providing hands-on training, feedback, and fostering professional development.
Added 3 mins ago
VH
Transportation Specialist, VMT - Full Time
Valley Health System
Winchester, VA
- Full-time
Perform non‑emergency ambulance operations and assist ambulance attendants as needed.
Added 3 mins ago
Campus Pantry & Sustainability Coordinator
University of Maryland College Park (UMCP)
United States
…responsibilities of this position are managing the day-to-day operations of the Campus Pantry and Teaching Kitchen, supporting the Sustainability Manager in running the Campus Farmers…
Added 3 mins ago
VH
Emergency Medical Technician (EMT) - Part Time - Per Diem
Valley Health System
Winchester, VA
- Part-time
…direction of Valley Medical Transport’s dispatch center and the Operations…

Kaiser Permanente

Operations Director, Ambulatory

Gilroy, CA, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Job Summary:

Directs ambulatory operations to optimize patient care and support organizational goals. Develops and/or directs strategy with stakeholders to identify factors contributing to business value. Assumes accountability for department performance targets. Aligns human resource management programs with KPs mission and values.. Directs survey readiness activities to maintain compliance with regulatory standards and prepares audit documentation. Oversees budget, expenditures and ensures overall financial performance meets expectations. Ensures standardized care delivery by partnering with physicians and other clinical leaders to align key care delivery initiatives across KP. Oversees the development and implementation of long-term plans, policies, and processes for data gathering and analysis. Aligns resources to ensure efficient assignment and utilization. Directs multidisciplinary clinical teams and designs comprehensive emergency preparedness programs. Directs improvements in operations and technology processes, defining standards for clinical teams to identify and address root causes, and implement solutions. Consults with senior and executive management to identify relevant performance metrics to monitor success of strategic improvement projects.

Essential Responsibilities:

Prepares individuals for growth opportunities and advancement; builds internal collaborative networks for self and others. Solicits and acts on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement. Demonstrates continuous learning; oversees the recruitment, selection, and development of talent; ensures performance management guidelines and expectations to achieve business needs. Stays up to date with organizational best practices, processes, benchmarks, and industry trends; shares best practices within and across teams. Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning resource plans with business objectives. Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact.
Oversees the operation of multiple units within a department by identifying member and operational needs; ensures the management of work assignment completion; translates business strategy into actionable business requirements; ensures products and/or services meet member requirements and expectations while aligning with organizational strategies. Gains cross-functional support for business plans and priorities; assumes responsibility for decision making; sets standards, measures progress, and fosters resolution of escalated issues. Communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; prioritizes and distributes resources. Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; ensures teams accomplish business objectives.
Directs ambulatory operations to support patient care by: approving timelines and developing and/or directing strategy with stakeholders to identify factors contributing to business value; assuming accountability for department performance targets and aligning with market strategies;championing short- and long-term operational initiatives and directing program, services, and/or systems development; aligning human resource management programs (e.g., performance measurement and employee management) with KPs mission and values; directing continuous survey and compliance readiness activities, including mock rounds and mitigating issues, to maintain compliance and regulatory standards and reviewing prepared audit documentation, information, and reports; and leading the development of budgets for assigned areas (e.g., branch office, staffing, business services departments) and ensuring overall financial performance meets expectations.
Ensures standardized care delivery by: partnering with physicians and other clinical leaders to align key care delivery initiatives across KP, providing oversight of all workstreams; assuming accountability for short- and long-term results and performance while ensuring guideline and regulation alignment for service lines or programs; driving cross-functional patient management resolution with internal and external leaders; anticipating and aligning resources in clinical areas to ensure appropriate assignment and utilization for service lines or programs; directing multidisciplinary ambulatory team(s) and holding team(s) accountable for performance; planning long-term strategic goals and designing emergency preparedness programs and ensuring the departments emergency preparedness and recovery plans are current and that managers and staff are trained and know what is expected during and after an emergency; and providing strategic direction to project teams leading initiatives and ensuring implementation, equitable distribution of resources, and delivery on objectives.
Directs improvements to patient-centered operations and technology processes by: driving KP-wide internal and external strategic projects designed to remediate issues for impacted groups and improve quality, service, affordability, and/or operating efficiency; ensuring clinical teams use standardized tools to identify root causes for escalations, making recommendations, and implementing solutions to improve the performance of operations system processes; and consulting with senior and executive management to identify relevant performance metrics to monitor the success of strategic improvement projects.

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