Jobs in the United States

25+ jobs

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Added 1 min ago
VH
Health Technician (Hearing Instrument Specialist)
Veterans Health Administration
Wilmington, NC
- $40,716 to $59,031 USD / year
Added 1 min ago
AN
ACCOUNTING OFFICER (T5)
Army National Guard Units
Montgomery, AL
- $89,508 to $116,362 USD / year
Added 3 mins ago
BO
Engineering Technician
Bureau of Prisons/Federal Prison System
San Diego, CA
- $72,857 to $103,518 USD / year
Added 3 mins ago
VH
Program Support Assistant (OA)
Veterans Health Administration
Long Beach, CA
- $52,938 to $76,476 USD / year
Added 3 mins ago
CB
Senior Systems Engineer
Congressional Budget Office
Washington, DC
- $135,000 to $185,000 USD / year
…Engineer with experience in cloud computing, systems architecture, software development, and information technology operations and…
Added 5 mins ago
Office Management Staff Officer - TS/SCI
ENS Solutions, LLC
Aiea, HI
Added 5 mins ago
Kubernetes Engineer - Active TS/SCI with CI Poly
ENS Solutions, LLC
Reston, VA
Added 6 mins ago
VH
Medical Records Technician (Coder In/Out)
Veterans Health Administration
Remote, United States
- $36,409 to $72,644 USD / year
Added 6 mins ago
VH
Health Technician (Telehealth Clinical) (Advanced)
Veterans Health Administration
The Villages, FL
- $50,460 to $65,599 USD / year
Added 6 mins ago
UA
Civil Engineer (Hydraulics)
U.S. Army Corps of Engineers
Savannah, GA
- $89,508 to $116,362 USD / year
Added 6 mins ago
US
TRANSPORTATION ASSISTANT (PERSONAL PROPERTY/INSPECTOR)
United States Space Force
Peterson AFB, CO
- $51,792 to $67,331 USD / year
Added 8 mins ago
OO
Supervisory Instructional Systems Specialist (Wildland Fire)
Office of the Secretary of the Interior
Boise, ID
- $112,824 to $146,671 USD / year
Added 10 mins ago
Customer Service Coordinator
Transcat, Inc.
Indianapolis, IN
Added 10 mins ago
Customer Service Representative
Transcat, Inc.
Swiftwater, PA
Added 10 mins ago
J
Senior Product Marketing Manager
Jobgether
Remote, United States
- $213,600 to $267,000 USD / year
Added 10 mins ago
Senior Product Manager, Patient Engagement & AI
Jobgether
Remote, United States
Added 11 mins ago
CO
2026 Public Works Operations Manager (Streets)
City of Oregon City
Oregon City, OR
- $42.61 to $53.2 USD / hour
Added 11 mins ago
VH
Executive Assistant
Veterans Health Administration
Hines, IL
- $56,409 to $89,703 USD / year
Added 11 mins ago
VH
Medical Support Assistant-Health Informatics
Veterans Health Administration
Fort Meade, SD · Hot Springs, SD
- $36,475 to $55,866 USD / year
Added 11 mins ago
Talent Acquisition Specialist
Baker Construction
Monroe, OH
Added 11 mins ago
VH
Medical Support Assistant (Advanced)-Health Informatics
Veterans Health Administration
Hot Springs, SD · Fort Meade, SD
- $47,903 to $62,274 USD / year
Added 11 mins ago
VH
Pharmacy Technician
Veterans Health Administration
Murfreesboro, TN
- $56,158 to $73,008 USD / year
Added 11 mins ago
LO
Research Assistant (Domestic Social Policy)
Library of Congress
Washington, DC
- $57,736 to $75,059 USD / year
Added 13 mins ago
Senior Systems Engineer
Anduril Industries
Costa Mesa, CA
Added 14 mins ago
US
Interior Designer, NF-05
United States Army Installation Management Command
Fort Sam Houston, TX
- $95,000 to $120,000 USD / year

Kaiser Permanente

IT Support Technician

Bellflower, CA, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Job Summary:

The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors.

Essential Responsibilities:

Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.
Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.
Provides first level and basic second level support to resolve problems with products and applications by meeting customer service standards (e.g., displaying a positive attitude, actively listening, taking ownership, leveraging knowledge, communicating clearly).
Supports troubleshooting efforts in conjunction with customer to identify routine and moderately complex problems.
Supports efforts to analyze and prioritize incoming requests and alerts.
Follows procedures for incident escalation and notification to leadership.
Escalates routine problems, as necessary, to appropriate resource (e.g., support team or vendor).
Resolves non-complex problems and attempts to resolve complex problems.
Follows and supports the development of standard operating procedures.
Supports tracking and documentation of details of problems, status of service requests, and resolutions.
Supports efforts to meet key performance indicators (e.g., performance, availability, capacity).
Supports the documentation of workarounds for problem records and changes to proactive processes.
Reviews information (e.g., procedures, installation, configuration) related to new technology.
Provides the knowledge repository for routine and moderately complex technical support.
Supports the execution of disaster recovery and business continuity processes and events.

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More about this job

Skills

Meet deadlines
Customer service
Troubleshooting
Documentation
Technical support
Implement ICT recovery system

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