Design & Delivery Consultant V, Simulation Training

Job Summary:

In addition to the responsibilities listed below, this position is also responsible for addressing any issues regarding inventory, operation, repair and maintenance of high and low fidelity simulators and associated equipment, supplies and consumables; identifying complex risks, problem prone, changed, or new equipment and differentiates between performance/systems issues versus development needs; partnering with Simulation Manager, physician director, department leaders, and healthcare teams to ensure that regulatory compliance standards are met; monitoring and ensures that training programs are in adherence to professional organizations (e.g., American Heart Association)guidelines to ensure curriculum accuracy; developing and approving simulation activities to meet training requirements to meet these objectives in both in-patient and out-patient settings; implementing novel processes to identify and implement the use of simulation to improve member outcomes and satisfaction; maintaining advanced knowledge of simulation theory, practice, and simulation equipment operation; addressing and resolving issues regarding inventory, operation, repair and maintenance of high and low fidelity simulators and associated equipment, supplies and consumables; leading conversations with the department Manager, nurses, and simulation operations specialists to ensure the Regional Simulation Center can deliver timely training programs and services; determining that the procurement and inventory of supplies and addresses repair and maintenance of equipment and consumables, within budget constraints; managing the analysis of data collection systems and processes for statistical analysis; providing insights and ensuring the accuracy and maintenance of records of current inventory, purchases, warrantees, and repairs; leading the safety and maintenance of the Regional Simulation Lab and associated locals to meet Occupational Safety and Health Administration (OSHA) requirements and present a hospitable learning environment; and leveraging in-depth knowledge of current simulation theory, operations standards, and technological advances.

Essential Responsibilities:

• Promotes learning in others by communicating information and providing advice to drive projects forward; builds relationships with cross-functional stakeholders. Listens, responds to, seeks, and addresses performance feedback; provides actionable feedback to others, including upward feedback to leadership and mentors junior team members. Practices self-leadership; creates and executes plans to capitalize on strengths and improve opportunity areas; influences team members within assigned team or unit. Adapts to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Models team collaboration within and across teams.
• Conducts or oversees business-specific projects by applying deep expertise in subject area; promotes adherence to all procedures and policies. Partners internally and externally to make effective business decisions; determines and carries out processes and methodologies; solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Develops work plans to meet business priorities and deadlines; coordinates and delegates resources to accomplish organizational goals. Recognizes and capitalizes on improvement opportunities; evaluates recommendations made; influences the completion of project tasks by others.
• Guides other groups within or outside the company by: consulting and collaborating with all relevant stakeholders to execute systems or region-wide change initiatives, region-wide culture change programs, and performance initiatives.
• Driving the design and development of trainings by: maintaining, updating, and facilitating the creation and development of new and complex content (e.g., course curricula, training aids, and other supporting materials), ensuring curriculum accuracy, and providing troubleshooting as needed; selecting training methods (e.g., e-learning, in-person, classroom, on-site, just-in-time support, web sessions, blended learning, and conference calls) and programs; participating in the development of training objectives for education modules, authoring and revising training modules and supporting materials; guiding others to support clients and prioritize mainly long-term learning goals and ensuring objectives are in alignment with business unit goals; and implementing recommendations for alternative training techniques, procedures, and/or methods.
• Evaluates programs training needs by: conducting complex needs assessments for a business function, market, and or enterprise.
• Monitors effectiveness of training by: using advanced knowledge to lead others in measuring the effectiveness of training for a function or a market to ensure business needs are met.
• Drives completion of projects by: developing, analyzing, and managing complex program plans which include scope identification and management, schedule, inter-dependencies, and resource forecast.
• Drives the refinement of training and delivery by: actively participating in research of training norms and industry standards within assigned areas; and facilitating research efforts in training/education programs to improve stakeholder activities and enhance personnel growth and development.
• Leads effective training delivery by: leading the training delivery of program(s) (e.g., orientation, customer service, and supervisory skills); coaching others on facilitation and guiding the use of adult learning principles, set standards, and troubleshoots when needed; determining and communicating the next steps to leaders as needed, based on the results of the application of skills, knowledge, and training objectives; providing feedback to trainers and planning the next steps based on training results; and serving as a master trainer by leading complex training and guiding other trainers and using best practices for training modalities (e.g., virtual, in-person classroom).