Assistant Service Manager

JOB REQUIREMENTS: Apply Job Type Full-time Description Your Next Big Career Move: Assistant Service Manager Join the Driving Force Behind JX Enterprises! Why Choose JX? At JX Enterprises and Truck Center, we are more than trucks. As a third-generation, family-owned industry leader with over 50 years of history, 30+ locations, and 1,200+ dedicated employees, we know our people are the driving force behind everything we do. We don\'t just offer jobs, we build rewarding long-term careers in a supportive, growth-oriented team environment. When you join JX, you become a part of a culture defined by our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. We have a deep commitment to giving back to our local communities through our employee-driven JX Gives Back Family Foundation. Your Next Big Career Move: Assistant Service Manager located in Green Bay, WI. Shift: Monday - Friday 8:00am - 5:00pm The Opportunity (Job Purpose): Are you ready to make a visible impact? As our next Assistant Service Manager, you will play a crucial role in leading our local team. We are looking for an energetic, solutions-oriented professional who thrives in a collaborative, fast-paced environment and is eager to grow with us. What You\'ll Do Day-to-Day (Essential Duties & Responsibilities): Supervise Warranty operation. Accountable for seeing that service warranty documentation is complete for claim processing, demonstrating a commitment to accurate and timely warranty submissions. Make sure work orders are signed and reviewed with customers and jobs are billed properly, ensuring transparency and adherence to procedures. Meet or exceed service level agreements and deadlines, demonstrating a commitment to timely and efficient service delivery. Devote to delivering customer satisfaction to customers, prioritizing customer needs and resolving issues effectively. Work with Service Manager and Human Resources to select, hire, train and develop employees, contributing to the growth and development of the service team. Identify opportunities to improve service processes, enhance efficiency, and increase customer satisfaction. Coordinator of day-to-day paperwork flow, ensuring efficient organization and management of information. Coordinating reports to the Service Manager, providing accurate and timely information to support decision-making. Supervise and mentor all employees and ensure all duties are completed, promoting accountability and responsible task management. Collaborate closely with team members and leadership to continuously cultivate positive experiences for our customers. Perform other dynamic duties and responsibilities as assigned to support... For full info follow application link. Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/6549B68AD86A4544