Jobs in the United States

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Added 13 mins ago
AI Phone - AI Application Integration Engineer
Bjak
Remote, United States
- Strong software engineering and API development experience.
Added 19 mins ago
J
Student Assistant – Applications Development - Hybrid
Sacramento, CA
- $18.27 to $24.62 USD / hour
Added 32 mins ago
API Developer
CGI
Pittsburgh, PA
Are you a seasoned Java developer with a passion for building robust scalable APIs? We are seeking a talented individual like you to join our team as a API developer and play a key role in…
Added 48 mins ago
J
Technical Lead
Jobgether
Remote, United States
- $140,000 to $175,000 USD / year
Document application architecture, deployment processes, system configurations, API specifications, and troubleshooting procedures.
Added 48 mins ago
J
Sr Business Integration Analyst EDI
Jobgether
Remote, United States
- $93,000 to $119,862 USD / year
Manage EDI, API, cXML, and other systems integration projects, coordinating requirements and technical activities with customers and suppliers.
Added 1 hour ago
Power Platform Technical Lead
Sapsol Technologies Inc
Remote, United States
Go beyond no-code and low-code tooling when needed by authoring raw Dataverse Web API and metadata calls, debugging flows through run history and API tooling, and diagnosing undocumented…
Added 1 hour ago
Infrastructure Tool Kit (JTK) Developer
GovCIO
Pierre, SD
GovCIO is currently hiring for a Developer with Infrastructure Tool Kit (JTK) experience to develop and maintain systems code for the United States Postal Service (USPS). This position will…
Added 1 hour ago
Archer IRM Developer / Administrator
Cognizant
Helena, MT
We are seeking an experienced Archer IRM Developer / Administrator to design, configure, enhance, and support enterprise Governance, Risk, and Compliance (GRC) solutions. This role will…
Added 1 hour ago
C
Senior QA Automation Engineer - Playwright & Selenium
Cognizant
Helena, MT
- $50,000 to $92,500 USD / year
…ideal candidate will have strong experience in test automation, API testing, functional validation, and data verification, with a passion for delivering high-quality software in Agile…
Added 1 hour ago
C
Senior Mainframe CoolGen Developer
Cognizant
Helena, MT
- $55,350 to $82,000 USD / year
We are looking for an experienced Senior Mainframe CoolGen Developer to design, develop, test, enhance, and support high-volume, reliable enterprise applications built on CA Gen/CoolGen and…
Added 1 hour ago
.NET API Developer
Cognizant
Helena, MT
As a .NET API Developer , you will make an impact by designing and developing scalable, secure, and high-performing APIs and microservices that support critical banking applications. You…
Added 1 hour ago
Software Engineer II (Backend)
Jobgether
Remote, United States
Own small-to-medium backend API features end to end, from technical design and implementation through launch, monitoring, and iteration.
Added 1 hour ago
Forward Deployment (FD) Agentic Solutions Consultant - Sales
Jobgether
Remote, United States
…prototypes using tools and platforms such as Claude, ChatGPT, OpenAI API, Microsoft Copilot Studio, n8n, LangGraph, or comparable frameworks and low-code…
Added 1 hour ago
Staff Software Engineer
BitSight Technologies
Boston, MA
Proficiency in leveraging AI-powered developer tools to accelerate software development lifecycles, and leading team members in these best practices.
Added 2 hours ago
Architect, Software Development
Zscaler
Santa Clara, CA
We are looking for a Software Architect - Java, API to join our team. This is a Santa Clara, CA role, reporting to the Sr. Director, Software Engineering in the Zero Trust Exchange…
Added 2 hours ago
Staff Engineer, Applied AI & Build Standards
Best Buy
Richfield, MN
Own a permission-aware knowledge layer: source ingestion with provenance and freshness, and the context API that serves agents
Added 2 hours ago
J
VP Fintech Sales Executive
Jobgether
Remote, United States
- $100,000 to $150,000 USD / year
Strong understanding of API-driven financial infrastructure and technology-enabled banking solutions.
Added 2 hours ago
Principal Offensive Security Engineer
Alteryx, Inc.
Remote, United States
Deep hands-on expertise in one or more core domains, such as application/API exploitation, cloud offensive security, identity, or enterprise environments, with practical working knowledge…
Added 2 hours ago
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MarTech Data Architect
Accenture
Scottsdale, AZ
- $132,500 to $302,400 USD / year
Strong foundation in data architecture: modeling, integration patterns, API design, and cloud platforms (AWS, GCP, Azure)
Added 2 hours ago
Solutions Engineer
CGI Technologies and Solutions, Inc.
Tucson, AZ
Integrate Dataverse with SQL systems, Access databases, API sources, and Power Automate.
Added 2 hours ago
Senior Automated Test Engineer
Leidos
Tucson, AZ
Develop and maintain automated API tests using Bruno and/or Postman to validate RESTful services, request/response payloads, authentication, error handling, and data integrity.
Added 2 hours ago
I
Software Development Engineer
Intel
Phoenix, AZ
- $100,550 to $194,270 USD / year
Experience web services development, API, REST, C# (.NET Core), HTML5.
Added 2 hours ago
J
Enterprise Solution Architect
Jobgether
Remote, United States
- $210,000 to $250,000 USD / year
Establish reusable integration patterns, API standards, data contracts, interface specifications, observability requirements, security controls, and service-level objectives.
Added 2 hours ago
O
Platform Software Engineer 2
Oracle
Nashville, TN
- $81,000 to $166,100 USD / year
…and backward compatibility. Monitors and analyzes platform API/SDK usage for a subsystem; proposes small improvements to observability and resilience. Updates migration notes and reference…
Added 3 hours ago
Sr Frontend Developer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr Frontend Developer based in the United States.

Junction

Scaled Customer Success Manager

Remote, United States

$110,000 to $140,000 USD / year

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Job details

Pay: $110,000 to $140,000 USD / year
Experience: CS experience: 2+ years in customer success, specifically in a scaled, pooled, or digital CS model (or lifecycle/growth marketing for a technical product).
Posting language: English
Posted: Nov 3, 2026

Original job description

Healthcare is in crisis and the people behind the results deserve better. With more and more data coming from wearables, lab tests, and patient–doctor interactions, we’re entering an era where data is abundant.

Junction is building the infrastructure layer for diagnostic healthcare, making patient data accessible, actionable, and automated across labs and devices. Our mission is simple but ambitious: use health data to unlock unprecedented insight into human health and disease.

If you're passionate about how technology can supercharge healthcare, you’ll fit right in.

Backed by Creandum, Point Nine, 20VC, YC, and leading angels, we’re working to solve one of the biggest challenges of our time: making healthcare personalized, proactive, and affordable. We’re already connecting millions and scaling fast.

SHORT ON TIME? TL;DR:

You: A high-agency Scaled CSM who thinks in systems, not just accounts – someone who can turn a long tail of ~100 customers into repeatable, proactive motions, and who gets genuinely energized by a technically complex product in a mission-driven space

Us: A CSM team of 5 managing ~40 named accounts each and a Tier 4 segment of ~100 accounts that deserve more than reactive support. You'll own it.

Salary: $110,000 – $140,000 + bonus + early-stage equity

Location: Fully remote (EST timezone required)

WHY WE NEED YOU

Our customer base spans digital health platforms, wearable companies, and health systems – and we’re growing fast in all three. Our CS team is great, but we’re stretched; the reactive work gets done: onboarding questions, troubleshooting, support coordination. The proactive work is where we’re falling behind, especially in our Tier 4 segment: roughly 100 smaller accounts that don’t have a dedicated CSM, mostly hear from us when they file a support ticket, and are under-utilizing what Junction can do for them.

In this role, you'll build our scaled CS motion from the ground up. You’ll own the Tier 4 segment end-to-end – not by running 100 sets of QBRs, but by designing the programs, queues, and plays that get every one of those customers to value. Think of it as part CSM, part lifecycle marketer, part operator: you’ll decide which signals matter, build the triggers and sequences that act on them, write the content, and step in 1:1 where it counts. You’ll spot the accounts that are ready for more and route them to Sales or a named CSM, and catch the ones drifting before they churn.

You’ll also need to genuinely enjoy learning how things work. Junction’s product is technical – APIs, data integrations, health data workflows – and the best person for this role is curious about that, not intimidated by it. You’ll work closely with our CS Leader and feed directly into product and engineering with what you’re hearing from customers.

WHAT YOU’LL BE DOING DAY TO DAY

Own our Tier 4 segment: ~100 accounts, through a pooled, one-to-many model
Build proactive motions that scale: onboarding sequences, feature-adoption campaigns, webinars and office hours, health-based plays, and renewal outreach
Dig into our API docs and product releases to find the features Tier 4 customers aren’t using yet, and turn them into campaigns that drive adoption
Design and run the queue: define the signals (usage, tickets, renewal dates, engagement) that put an account into a play, and the process that makes sure nothing slips
Partner with our CS Leader on content and channels, and with Support on recurring ticket themes you can get ahead of
Identify expansion and risk signals across the segment and route them to Sales or a named CSM with the right context
Use AI and automation to multiply your coverage – and know where a human touch still matters
Be the voice of the long tail internally. Bring patterns from 100 accounts to product and engineering in a way they can act on

WHAT WE’RE LOOKING FOR

CS experience: 2+ years in customer success, specifically in a scaled, pooled, or digital CS model (or lifecycle/growth marketing for a technical product). You’ve covered 75+ accounts at once and built the system that made it work.
Early-stage background: You’ve worked at a Seed through Series C company. Things were ambiguous, processes were still being built, and that energized you rather than frustrated you.
High agency: You don’t wait to be told what needs doing; you spot problems and act. You have examples of things you went after in a previous role that nobody asked you to do.
Programmatic thinking: You think in segments, triggers, and plays. When you see the same problem three times, you build something so you never solve it by hand again.
Commercial instinct: You can spot an expansion or renewal-risk signal in an account you haven’t spoken to in months, and you know what to do with it – run the renewal yourself or hand it to Sales with everything they need.
Clear writing: Much of your customer contact will be written – emails, guides, in-app messages. You can explain a technical feature to a developer and to a head of ops, briefly and clearly.
Adaptability: You read the room quickly and flex your approach. A technical founder and a VP of operations need completely different conversations, and you know how to have both.
Technical curiosity: You’ve worked with a technical product – APIs, developer tools, data platforms, or similar – and you actually enjoyed getting into how it works. You have a method for learning things you don’t understand yet.

WHAT THIS ROLE ISN’T

You want a fully defined playbook from day one – there isn’t one for scaled CS here yet; you’ll write it
You want a small book of deep 1:1 relationships – this role wins through programs and systems, with 1:1 time saved for where it counts
You prefer reactive CS – most of the value in this role comes from going out and making things happen, not responding to inbound
You’re not interested in the commercial side – spotting expansion, running renewals at scale, and routing the right accounts to Sales are part of the job
You want to specialize – you’ll write content, build automations, analyze data, and get on calls, often in the same week
Technical products make you uncomfortable – Junction’s API-first platform requires genuine curiosity about how things work, not just a surface-level understanding

HOW WE MEASURE SUCCESS

The metrics that matter most for this role:

Gross and net revenue retention across the Tier 4 segment
Adoption of the features and workflows your programs target
Coverage: % of Tier 4 accounts with a meaningful proactive touch each quarter
Time-to-value (TTV) for new Tier 4 customers
Expansion pipeline sourced and accounts graduated to a higher tier
Program performance: engagement, conversion, and reduction in repeat ticket themes
Your salary is dependent on your location and experience level
Equity (extended exercise post 2 years of employment)
Company and team offsites
Monthly learning budget of $150 for personal development and productivity
$100 monthly wellness budget
Flexible, remote-first working, including $1K for home office equipment
Coworking budget
36 days paid time off (including bank holidays)
Premium healthcare coverage
4% monthly contribution to pension/401k
Yearly blood test on us
Enhanced parental, foster, and adoption leave

Important details before applying:

We only hire folks physically based in GMT and EST timezones
We do not sponsor visas right now given our stage

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