Office Manager

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2635292 OFFICE MANAGER Judicial District VII CASA Program, Inc. Position Summary (25 hours per week) The Office Manager is responsible for the efficient and organized operation of the CASA Program office. This position provides administrative, volunteer, and program support to ensure the CASA Program operates effectively and in compliance with organizational policies, court requirements, and applicable regulations. The Office Manager serves as a central administrative resource for staff, CASA volunteers, and volunteer attorneys. This position requires strong organizational skills, confidentiality, professionalism, attention to detail, and the ability to manage multiple priorities in a child-focused environment. Essential Duties and Responsibilities OFFICE ADMINISTRATION - Manage the day-to-day administrative operations of the CASA Program office. - Serve as the primary point of contact for telephone calls, emails, visitors, and general inquiries. - Maintain organized electronic and paper files in accordance with program policies and confidentiality requirements. - Order and maintain office supplies, equipment, and program materials. - Coordinate office maintenance, repairs, service providers, and other administrative needs. - Prepare correspondence, forms, reports, agendas, meeting materials, and other documents as requested. - Maintains court calendars, for program staff, volunteers and attorneys. - Assist with planning and coordinating staff meetings, volunteer meetings, trainings, and program events. - Maintain accurate contact lists for staff, volunteers, attorneys, board members, and community partners. - Provide general administrative support to the Executive Director and program staff. CASA PROGRAM SUPPORT - Provide administrative support to CASA volunteer supervisors and other program staff. - Assist with processing new case-related documentation. - Maintain accurate program records and documentation. - Assist with entering and maintaining information in the CASA Manager case management database. - Assist with tracking CASA volunteer assignments, training, background checks, required documentation, and volunteer status. - Assist with volunteer communications, correspondence, including monthly newsletters. - Assist with maintaining records necessary to demonstrate compliance with applicable court rules, organizational policies, and program standards. - Provide administrative assistance for volunteer recruitment, recognition, and retention activities. CONFIDENTIALITY AND COMPLIANCE - Maintain strict confidentiality regarding children, families, CASA volunteers, court proceedings, personnel, and other protected information. - Follow CASA Program policies and procedures and applicable laws, regulations, court rules, and confidentiality requirements. - Handle sensitive information professionally and appropriately. - Immediately report concerns regarding confidentiality, security, compliance, or records to the Executive Director. - Maintain professional boundaries when interacting with children, families, volunteers, attorneys, court personnel, and community partners. Additional Responsibilities - Participate in staff meetings, trainings, and professional development activities. - Assist with special projects and organizational initiatives. - Support fundraising events and other program activities as needed. - Cross-train with other administrative staff to ensure continuity of essential office functions. - Perform other duties as assigned by the Executive Director. Required Qualifications - Previous administrative or offi e management experience preferred. - Strong computer skills, including Microsoft Office or comparable software. - Ability to learn and effectively use database and case management systems. - Excellent organizational and time-management skills. - Strong written and verbal communication skills. - Ability to maintain accurate records and meet deadlines. - Ability to work independently while also functioning effectively as part of a team. - Ability to maintain strict confidentiality. Physical and Work Requirements - Ability to work primarily in an office environment. - Ability to sit, stand, walk, and use a computer for extended periods. - Ability to lift and move office supplies and materials weighing up to approximately 25 pounds. - Occasional evening or weekend work may be required for trainings, meetings, fundraising events, or community outreach activities.