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JSP

Quality Supervisor

Jackson, MI, United States

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Job details

Experience: Problem solving skills (3-5 years experience using problem solving tools such as 5 whys, 8D, etc.)
Posting language: English
Posted: Nov 4, 2026

Original job description

Description

The Quality Supervisor designs and manages the overall plant quality system / activities required to ensure customers receive conforming products produced in the molding department. This includes all activities associated with IATF, CCC, UL, etc. requirements and the launch of new programs. This also includes assuring best practices among the molding plants as it refers to the calibration system, appropriate CMM equipment/ methods, fixture designs and gaging. These activities are completed in accordance with customer requirements and quality system requirements. The Quality Supervisor directs plant activities required to achieve and maintain quality system certifications and customer satisfaction. The Quality Supervisor manages all plant-level Quality Dept. personnel. The Quality Supervisor provides feedback regarding the selection of new suppliers and their continued development.

Requirements

Describe its key responsibilities Manage plant-level procedures consistent with IATF 16949/ISO 9001 and corporate goals. Mentor other departments on effective development and implementation of quality systems in order to acquire and maintain registration. Maintain, prepare and issue supporting documentation. Perform lead auditor function when participating in system audits Perform Layered Process Audits as required and participate in daily Fast Response Meetings. Supervise plant-level Quality Department, including providing all work assignments, performance planning goals and evaluations, scheduling and disciplinary actions. This also includes participating in merit increases. This position is the first point of contact and local authority for quality. Assure direct reports are abiding by the requirements set forth by JSP EHS systems. Prepare, conduct, supervise and report results in accordance with IATF 16949, CCAP, ISO9001, Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), Measurement Systems Analysis (MSA), Statistical Process Control (SPC), Failure Mode & Effects Analysis (FMEA) and Control Plan to meet quality system and customer requirements, including capability, dimensional layouts, gage studies, volume analysis, and generation / maintenance of supporting quality system documents. Supervise the maintenance of non-commercial inventory. Provide assistance with special runs, including analyses to support process and product improvements. Delegate/prepare various customer specific part shipments (PPAP, GP-11, 1A, 2A trials, Null Series trials). Resolve internal quality issues and quality issues reported by the customer. Determine and implement the appropriate containment activities. This may involve unplanned travel to a customer location and includes international travel. Collect appropriate data, conduct root cause analysis, recommend solutions, verify effectiveness of corrective actions and prepare and submit final internal/external response. Review designs of new parts or products and identify and provide solutions to potential problems. Design gages and the quality scheme necessary to ensure customer receives conforming product. In situations where QC tests are less reliable than desired, research alternative test equipment, procedures or systems to improve test precision. Review potential suppliers for possible sourcing and provide input to their risk assessment rating. Identify any supplier pass-thru items that may need to be key product characteristics. Review of supplier PPAP’s for appropriate context and approval. Provide information / samples needed to track back any supplier nonconformances. Provide conduit for customer specific requirements that need cascaded to suppliers, including periodic compliancy visits. Manage and coordinate studies, analyze information and data and coordinate and promote continuous improvement activities in molding. Develop and ensure new processes have a robust error proofing, utilizing APQP and statistical tools as appropriate. Recommend and communicate best technical solutions and further actions to manufacturing. Develop technical knowledge base during the start-up of new and/or experimental/innovative processes and related equipment. This will involve assessing the work load at hand and prioritizing tasks in accordance with the business needs. Fill in for Quality Engineers and Manager when required. This includes contacting customers and making decisions associated with disposition/repair of non-conforming product. Determine the best practices for gaging, CMM usage and calibration systems and promote application of these practices across all molding facilities. Direct sorting of suspect product for internal or external customer concerns. Travel to customer locations for PPAP review or for Quality support. All other duties as assigned by manager/supervisor or designee. Key Skills & Competencies: (List the essential skills and competencies required for success in this role.) Associate Degree in a Technical Discipline Interpersonal & Organizational Skills Leadership Ability & Effective Communication Skills, Written & Verbal IATF 16949/ISO 9001 Quality System knowledge JSP EHS system knowledge Statistical Analysis Mechanical aptitude Microsoft Word, Excel, Email (demonstrated ability using each software package as an advanced user) GD&T proficiency Minimum of 3-5 years working in an automotive manufacturing facility. SPC skills (demonstrated abilities using SPC for a minimum of 2+ years) Gage design aptitude Problem solving skills (3-5 years experience using problem solving tools such as 5 whys, 8D, etc.) Preferred Qualifications: (Additional skills, certifications, education or experiences that would be beneficial.) BS Degree in a related field Basic Project management skills CMM Programming and Operation (proficient in theory and use)

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More about this job

Skills

ISO 9001
Quality control systems
Documentation
Perform planning
Scheduling
Statistical process control
SPC
Root cause analysis
Research
Hazard assessment
Characteristics of products
Provide information
Process improvement
Prioritization
Contact customers
Organizational skills
Leadership
Communication skills
Statistics
Microsoft Word
Microsoft Excel
Problem solving
Project management

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