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JSM & ASSOC LLC

Control Room Operator

Nashville, TN, United States

From $21 USD / hour

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Job details

Pay: From $21 USD / hour
Posting language: English

Original job description

JSM Airport Services, LLC is seeking a highly motivated Control Room Operator at Nashville International Airport (BNA). This is a career-track opportunity, and we are looking for individuals ready to commit to a long-term professional future with our company, with an expected commitment of at least 1 year. The Control Room Operator is a coordination support role that assists in maintaining the airport’s Baggage Handling Systems (BHS).

Compensation:

Full Time
Weekly Pay
Hourly Rate: Starting at $21.00 (Depending on Experience)

Work Schedule:

Must be able to work as scheduled (this is a 24-hour, seven-day-a-week operation). Holidays will be included if they fall on a scheduled workday. Shift assignments are based on the airport and company requirements.

Benefits and Perks You’ll Appreciate:

Ongoing career development and training opportunities
Collaborate with a team in a dynamic environment
Comprehensive health benefits
Wellness Program
Paid Time Off
Paid Holidays
Employee Assistance Program
Retirement Savings Plan with Company Match
Education and Tuition Assistance Program
Employee Discounts
Uniform/Footwear Program

Job Responsibilities:

Report on BHS (Baggage Handling System) alarms/events to inspect, clear blockages/jams, and repair failed equipment as appropriate
Coordinate personnel and resources to ensure minimum service requirements are maintained
Coordinate with stakeholders and BHS related inquiries by person/telephone in a courteous and efficient manner
Control Room Operator(s) shall be attentive of the condition of the entire BHS at all times in order to respond immediately to events and/or possible blockages/events and/or unusual behavior, including but not limited to:
Jams
E-Stops
Faults
Security
Equipment malfunction
Incorrect operation
Incorrect routing of baggage
Power outages
Control Room Operator(s) shall be proficient and trained on the proper use of all equipment and interfaces within the BHS control room, including but not limited to:
Workstations based on Microsoft Windows operating systems
Customized applications to monitor BHS operations
Customized applications to monitor and identify baggage routing
Radios
Telephone systems
Reporting/Recording the schedule of events
Startup procedures
Implement call tree notifications based on equipment failures
Implement fallback procedures in accordance with adopted practices
Safety and compliance training as required
Perform other reasonable ancillary duties to support the operation and our customer

Qualifications:

High School Graduate or General Educational Development (GED)
Must be able to read, write, speak, and understand English
Experience with computer software applications (i.e., MS Office, ERP, etc.)
Excellent communication and problem-solving skills, including the ability to maintain composure under stress, offering solutions to resolve issues
Ability to interact professionally with a diverse group of individuals, including executives, managers, and subject matter experts
Excellent organizational skills, with the ability to manage time effectively to meet deadlines
Possess the versatility, flexibility, and a willingness to work with constantly changing priorities
Ability to work independently, as well as a member of various teams

Physical Requirements:

Ability to stand and/or walk for extended periods of time
Ability to sit, stand, push, pull, stoop, kneel, crouch, reach, or crawl on a frequent basis
Ability to lift up-to 50 pounds
Specific vision abilities required by this job may include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Additional Requirements:

The applicant must be able to successfully pass a drug screen (we promote/maintain a Drug Free Workplace), a valid driver's license check, a background check, and required federal fingerprinting, security threat assessment, as well as airport security badging, for continued employment.

Affirmative Action, Diversity, Equity, Inclusion & Equal Employment Opportunity at JSM:

At JSM, we recognize that Diversity, Equity, and Inclusion is Good for Business. Our goal is to attract good job candidates, retain our best employees, and create a more engaged and productive workforce. We want all our team members to feel safe, valued, respected, and involved in their roles at JSM. Together, we unite for diversity and inclusion. JSM is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status, and will not discriminate against anyone based on a disability. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

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More about this job

Skills

Microsoft Office
ERP
Communication skills
Problem solving
Organizational skills
Manage time
Meet deadlines
Work independently
Heavy lifting

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