Lead Warehouse Technician, Test & Repair

POSITION SUMMARY

The Lead Warehouse Technician, Test & Repair is responsible for testing and prepping finished machines before they ship to the customer, and for repairing both customer returned and inventoried machines. The role also owns process follow through on machinery and parts returns and provides efficient service prep on incoming items. Operating as a member of the Warehouse division and reporting directly to the Warehouse Operations Manager, the Technician partners with the warehouse team, Technical Support, Quality, and Engineering to identify machine defects and manufacturing deficiencies, analyze product failures, and feed root cause findings back to the teams that can correct them. The ideal candidate is a hands-on machine technician with a strong electrical and mechanical foundation, comfortable reading schematics and working with PLCs and controllers, who takes pride in getting every machine right before it reaches a customer.

ESSENTIAL FUNCTIONS

REASONABLE ACCOMMODATIONS STATEMENT

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Test and Prep Machines for Shipment

• Test and prepare new machines prior to shipment to confirm they meet production specifications.
• Perform voltage changes on machines when required by the customer order.
• Provide service prep on incoming items efficiently and accurately. Repair and Troubleshoot
• Repair both customer returned and inventoried machines in line with production specifications.
• Disassemble machines and remove parts for repair or replacement using hand tools, hoists, jacks, and cranes.
• Troubleshoot electrical and mechanical faults, including PLCs, controllers, and circuits, using schematics and blueprints.
• Provide accurate solutions to service issues.

Analyze, Document, and Improve

• Analyze product failures, design flaws, and service issues and help correct the root cause.
• Assist the team in identifying and resolving machine defects and manufacturing deficiencies.
• Process and follow through on machinery and parts returns, keeping records accurate in SAP.
• Apply industry best practices, techniques, and safety standards in all repair and test work. Team and Culture
• Leverage JPW core values and culture to drive accountability and engagement.
• Promote cooperation within the team and between teams.
• Additional responsibilities and projects as may be assigned relevant to the position.

Additional responsibilities and projects may be assigned as relevant to the role.

POSITION QUALIFICATIONS

EDUCATION, CERTIFICATIONS AND LICENSES

• High school diploma, GED or equivalent required.
• Technical certification from accredited technical school or Journeyman License preferred.

EXPERIENCE AND COMPETENCIES

• Minimum 2 years of related machine technician and fabrication experience.
• Knowledge of machines and tools, uses, repairs and maintenance required.
• Experience with SAP preferred.
• Welding experience preferred.
• Must have experience with PLC’s, controllers, and circuits.
• Ability to interpret electrical schematics and blueprints.
• Ability to safely operate forklift and overhead cranes.
• Highly proficient in CAD/CAM Software and Outlook.
• Able to troubleshoot problems quickly and thoroughly, make decisions under pressure and maintain the ability to be tactful in all situations.
• Strong time management, technical, communication, and interpersonal skills necessary.
• Exhibit a strong attention to detail and value of data integrity.
• Exhibit good work habits and leadership when required to meet deadlines.
• Demonstrate the desire to grow professionally and willingness to take on new responsibilities as the business evolves.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to stand, walk, reach, bend, stoop, twist, kneel, crouch and use hands to operate equipment and handle products. The team member may regularly lift and/or move 50 pounds, up to 125 pounds (with assistance). Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position requires substantial time working in a warehouse and distribution center environment. Team members may be exposed to varying temperatures and moderate noise levels. May be occasionally exposed to dust, fumes, or airborne particles. Working extended and flexible hours may be requested occasionally.