Transaction Processing Manager

Transaction Processing Manager

Newark, DE, United States

Job Information

• Job Identification 210805586
• Job Category Asset Servicing
• Business Unit Commercial & Investment Bank
• Posting Date 11/02/2026, 08:08 PM
• Locations 500 Stanton Christiana Rd, Newark, DE, 19713, US
• Job Schedule Full time
• Job Shift Day

Job Description

Join JPMorgan Chase and take your career to the next level as a Transaction Processing Manager. You’ll have the opportunity to lead a dynamic team, drive operational efficiency, and make a meaningful impact on our Asset Servicing WHEM Approvals processes. At JPMorganChase, you’ll grow your skills, collaborate with talented colleagues, and help shape the future of financial operations. If you’re passionate about process improvement and thrive in a fast-paced environment, this is your chance to shine.

Job Summary:

As a Transaction Processing Manager within the Asset Servicing WHEM Approvals Team, you will play a pivotal role in managing the daily workflow of payment approval processes. You will optimize operational efficiency through planning and robust training, ensuring all controls and processing are completed accurately and efficiently. You’ll be empowered to review and enhance Standard Operating Procedures, support ongoing risk management activities, and foster a culture of continuous improvement. In this role, you will collaborate closely with internal partners, helping us deliver best-in-class service and operational excellence.

Job Responsibilities:

• Manage the workflow through the life cycle of WHEM Payment Approval processes
• Engage in daily operations within the Asset Services WHEM Approvals team
• Ensure completion and sign-off of all daily controls and processing, including internal inquiry resolution
• Continuously review and update Standard Operating Procedures in line with new policies and risk management activities
• Drive process improvements and implement strategic solutions to enhance operational efficiency
• Collaborate with internal stakeholders to resolve inquiries and deliver exceptional service
• Foster a culture of risk awareness and compliance within the team
• Utilize AI-powered analytics, workflow automation, or intelligent process tools to improve accuracy and reduce manual effort
• Maintain high standards of data integrity and operational control

Required Qualifications, Capabilities, and Skills:

• Operational subject matter expertise in reconciliation, settlements, trade support, asset servicing, risk, and control
• Strong ability to learn new markets, products, and processes
• Demonstrated risk and control awareness, with the ability to prioritize workloads and meet critical deadlines
• Confident communicator across all mediums with internal stakeholders
• Strategic thinker with proven experience in process improvement
• Bachelor’s degree or equivalent
• Proficient in Microsoft Office products including Word, Excel, Access, and Outlook
• FINRA Series 99 or Series 7 certification required or must obtain with in first 120 days
• Experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency and accuracy

Preferred Qualifications, Capabilities, and Skills:

• Advanced knowledge of asset servicing and payment approval processes
• Strong analytical and problem-solving skills
• Ability to adapt to evolving business needs and regulatory requirements
• Experience with process documentation and change management
• Proven track record of fostering a diverse and inclusive team culture
• Additional certifications relevant to financial operations or asset servicing

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs (https://careers.jpmorgan.com/us/en/how-we-hire/faqs) for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.