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Technical Training Administrator
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…the records, and the reporting that proves every technician, engineer, and shift lead is current on required training. You will be the operational backbone of the Technical Training team,…
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Quality Engineer Specialist (Lab Testing Operations)
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Experience with integration, verification, test, technical baselines, system performance assessments, or lifecycle engineering.
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As a Software Engineer, you will design and develop scalable software solutions supporting quality controls, business rules, automation, and enterprise data management capabilities.
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Manufacturing Product Engineer (Dallas/Richardson)
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…success of our organization. If you're a motivated and seasoned engineer with more than 5 years of experience in the semiconductor industry, we invite you to join our dynamic team and help…
Added 7 mins ago
Infrastructure Materials Specialist
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· Knowledge of sustainability impacts of steel and reinforced concrete over their lifecycle, and knowledge of embodied carbon reduction strategies and related performance impacts
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Software Development Engineer in Test II (SDET II)
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Construction Superintendent
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Identify long-lead items and collaborate with the Project Engineer to prevent schedule impacts.
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Chemical Engineer
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- $100,000 to $135,000 USD / year
Evaluate customer needs and use this understanding to guide factory output and process adjustments to meet product specifications and performance expectations.
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Sr Electrical Design Engineer
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Applied AI Engineer, Enterprise - EDU
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Applied AI Engineer, Enterprise - Healthcare Life Sciences (HLS)
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Robotics Test Engineer
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As a Test Engineer on the Robotics team, you will help shape the next generation of embodied AI. You’ll design and run rigorous, exploratory and requirements-driven tests - building custom…
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Senior Java Developer
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JPMC page

Software Engineer III - Performance and Resiliency Engineering

Chicago, IL, United States
Plano, TX, United States

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Job details

Experience: Formal training or certification on software engineering concepts and 5+ years applied experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorganChase within the Consumer & Community Banking, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

Contribute performance engineering efforts: load/stress/soak testing, capacity modeling, performance tuning, and regression prevention (KPIs, guardrails, and acceptance criteria).
Improve production readiness: observability (metrics/logs/traces/APM), actionable alerting, incident triage, and root-cause analysis leading to durable remediation.
Apply resiliency patterns: timeouts/retries, circuit breakers, backpressure/rate limiting, graceful degradation, and failover readiness.
Support safer releases via canary/progressive delivery and automated rollback patterns.
Optimize containerized workloads across EKS (primary) and ECS/other compute where applicable; drive autoscaling strategy and right-sizing.
Develops secure and high-quality production code, and reviews and debugs code written by others
Drives adoption and governance of approved AI-assisted engineering practices across teams to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test acceleration, release readiness, incident/root-cause analysis), while establishing measurable validation standards (secure coding, peer review, automated testing) and promoting reuse of proven patterns and automation within the SDLC/TLM toolchain.
Applies knowledge of tools within the Software Development Life Cycle toolchain, including approved AI-assisted development and automation capabilities, to improve the value realized by automation at scale.

Required qualifications, capabilities, and skills

Formal training or certification on software engineering concepts and 5+ years applied experience.
Experience improving the performance and stability of critical, high-volume platforms.
Experience in performance engineering for distributed systems and/or SRE-style reliability engineering in production.
Strong cloud/container background (AWS + Kubernetes/EKS, ECS etc.).
Experience with modern observability tooling (e.g., Splunk, Datadog, Dynatrace, Grafana, OpenTelemetry, CloudWatch or equivalent).
Demonstrated experience leading effective use of enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security
Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching senior engineers/leads on compliant usage patterns and controls.
Ability to tackle design and functionality problems independently with little to no oversight
Practical cloud native experience

Preferred qualifications, capabilities, and skills

Hands-on with load/performance tools (JMeter, Gatling, k6) and JVM profiling.
Experience with resiliency patterns and chaos/fault-injection testing.
Proficient with observability tooling (Prometheus, Grafana, OpenTelemetry) for baselines and capacity planning.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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More about this job

Skills

Root cause analysis
Test automation
Software development
AWS
Kubernetes
Splunk
Datadog
Dynatrace
Grafana
Software development tools
Troubleshooting
Coaching
Apache JMeter
Prometheus
Sales
Customer service
Child care
Mental health
Compensation and benefits

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