Jobs in the United States

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RN Triage Coordinator - Orthopedics (1.0 FTE)
BILLINGS, MT
Collect and accurately enter data to support quality assessment and improvement initiatives.
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Surgical Scheduling and Data Assistant II
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…maintenance, establishing essential records and databases, inputting data into computer for scheduling, charge entry, in-service time, statistical data, etc. Appropriately interacts with…
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Administrative Supervisor
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New Madrid, MO
Provide training for time entry, run payroll reports, and review for data accuracy
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loanDepot
Irvine, CA
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Manager, Claims
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Honolulu, HI
Anticipates and plans for the future by analyzing claims data, assessing company and customer requirements, determining skill levels, and assessing staffing/resource requirements.
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Outside Sales Representative
Charter Communicatio
Grand Junction, CO
- $31,533 USD / year
…with prospective customers, expanding access to high-speed data and communication solutions. Your efforts will drive meaningful connections and contribute to Spectrum's growth and customer…
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- $31,533 USD / year
…with prospective customers, expanding access to high-speed data and communication solutions. Your efforts will drive meaningful connections and contribute to Spectrum's growth and customer…
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Staff Systems Engineer
NLIGHT Inc
Longmont, CO
- $31,533 USD / year
All applicants must possess or be qualified to obtain a U.S
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Environmental Project Manager 1
Pace Analytical Serv
Wheat Ridge, CO
- $62,000 to $72,000 USD / year
…sustainability and empower our partners with accurate quality data at every critical moment and…
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Maintain data integrity, user access controls, system configurations, workflows, and business rules to support evolving business and recruiting needs.
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- $130,800 to $179,900 USD / year
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TRAINING AND DEVELOPMENT PROGRAM MANAGER
State of Louisiana
Monroe, LA
- $23.65 to $46.41 USD / hour
Assess agency training needs through surveys, data analysis, and workforce feedback.
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Construction Inspector 1-4
State of Louisiana
Tallulah, LA
- $14.98 to $26.95 USD / hour
Enter construction project data into required systems (e.g., SiteManager or other DOTD applications);
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COMMUNITY SERVICE SUPERVISOR-EARLYSTEPS
State of Louisiana
Hammond, LA
- From $26.29 USD / hour
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Community Service Supervisor (Early Steps)
State of Louisiana
Bossier City, LA
- $26.29 to $47.38 USD / hour
…state and federal requirements, overseeing documentation and data quality, and implementing quality assurance and continuous improvement…
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Human Resources Specialist
State of Louisiana
Baton Rouge, LA
- $23.65 to $46.41 USD / hour
Compile and analyze workforce data for Affirmative Action Plan reporting and equal employment opportunity compliance.
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Senior Manager - Reefer Fleet Reliability & Technical Support
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Dallas, TX
Build a reliable cross-border service network for emergencies and specialized repairs
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- $125,000 to $135,000 USD / year
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- $210,000 to $235,000 USD / year
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Santa Barbara, CA · Kansas City, MO · Seattle, WA
- $137,000 to $190,000 USD / year
Value Proof & Pricing: Turn agent performance data into proof points, customer stories, and ROI models, and partner with the CPSO and Finance to shape pricing and packaging for AI agents.
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Talent Acquisition Lead - Enterprise Programs
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…and processes that support it. They are curious, organized, data-aware, and comfortable leading projects through collaboration and influence. Success in this role means delivering strong…

JPMC page

Operations Division Leader

Heathrow, FL, United States

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Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

Make an impact where accuracy, judgment, and strong controls protect customers and the firm. Join a team that values thoughtful leadership, continuous improvement, and partnership across functions. You’ll help shape how complex claims work is delivered - efficiently, consistently, and with high quality. As an Operations leader, bankruptcy and probate claims in Claims operations, you will lead daily execution, strengthen the risk and control environment, and drive continuous improvement across bankruptcy proof of claim and probate claims activities. You will coach and develop a team, ensure timely and accurate delivery against service expectations, and partner closely with external law firms and internal stakeholders to resolve exceptions, manage operational risk, and improve processes. Job responsibilities

Lead, coach, and develop a team to achieve customer, quality, and operational objectives.
Manage daily workflows, staffing, assignments, and priorities to ensure work is completed within established service-level agreements.
Set clear performance expectations and provide regular feedback, recognition, and corrective coaching.
Monitor key performance indicators, management reports, quality results, and operational trends to identify improvement opportunities.
Facilitate regular team meetings and coaching sessions to communicate priorities, review performance, and support development.
Resolve escalated customer, employee, or operational issues by coordinating with appropriate partners for timely outcomes.
Maintain adherence to applicable policies, procedures, regulatory requirements, and risk-management standards.
Identify process gaps and lead initiatives to improve efficiency, quality, customer experience, and operational controls.
Partner with cross-functional stakeholders to coordinate work, resolve dependencies, and support business objectives.
Support talent activities including interviewing, hiring, onboarding, succession planning, and career development.
Communicate business results, emerging risks, resource needs, and recommended actions to senior management and stakeholders.

Required qualifications, capabilities, and skills

Demonstrated experience leading employees, projects, workflows, or business initiatives.
Strong coaching, team-building, and employee development skills.
Effective written and verbal communication skills, including communicating with employees, customers, and senior leaders.
Proven ability to manage competing priorities, organize work, and meet deadlines in a fast-paced environment.
Strong analytical and problem-solving skills, including identifying root causes and implementing sustainable solutions.
Working knowledge of operational risk, internal controls, quality assurance, and compliance requirements.
Ability to use performance metrics and business data to evaluate results and make informed management decisions.

Preferred qualifications, capabilities, and skills

Previous formal people-management or supervisory experience.
Experience supporting bankruptcy and/or probate claims in banking, financial services, operations, customer service, or another regulated industry.
Advanced knowledge of relevant products, processes, systems, or services aligned to the team’s scope.
Experience managing performance processes, including coaching plans, development plans, performance reviews, and corrective actions.
Demonstrated success leading process improvement, change management, or operational efficiency initiatives.
Strong relationship-building and influencing skills across multiple departments and levels of management.
Experience leading teams through the adoption and utilization of AI-enabled analytics, workflow automation, or intelligent process tools to improve operational efficiency and accuracy, reduce manual effort, and support consistent, well-controlled execution through coaching, change adoption, and continuous improvement.

Additional information

Visa sponsorship is not available for this position.
Work schedules will be full-time in office.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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Jobs in the United States