One Chase Strategy and Branch Transformation

Join the One Chase Strategic Initiatives team to shape the future of branch banking through growth strategy, operating model design, and business transformation. The One Chase Strategic Initiatives team shapes how JPMorganChase brings together its physical network, talent, technology, and specialized capabilities to deliver a more connected client experience. We operate at the intersection of enterprise strategy, experience design, operating model development, real estate, workforce planning, and transformation execution. As a Sales Strategy Support Manager on the One Chase Enablement team you own high-visibility initiatives that translate enterprise priorities into executable strategies and tangible client and employee experiences. You define complex problems, establish the strategic direction, evaluate alternatives, and develop fact-based recommendations for senior leadership. You translate strategic decisions into practical designs and implementation plans, including the client and employee experience, operating model, governance structure, roadmap, and performance measures required to drive successful adoption. You will be expected to help determine what should be built, create the path to build it, and work across the organization to make it real and combine the structured thinking of a strategist, with the ownership and execution discipline of a transformation or program leader. We partner across Consumer Banking, Business Banking, Home Lending, Wealth Management, Real Estate, Finance, Data & Analytics, Product, Technology, and Field Leadership to move ideas from strategy through execution. Our portfolio of work includes initiatives focused on growing the business and delivering One Chase through the branch network, such as Financial Centers, One Chase Now, and One Chase Sales Radar.

Job responsibilities:

• Lead strategy and transformation initiatives focused on branch experiences, network capacity, workforce deployment, specialist coverage, and emerging One Chase capabilities
• Translate strategic concepts into scalable client and employee experiences, operating models, and implementation plans
• Design governance frameworks, decision rights, performance measures, and operating processes that support business objectives
• Partner across businesses and functions to align stakeholders, solve complex challenges, and drive decisions
• Lead initiatives from concept through implementation, ensuring successful adoption and measurable business outcomes

Required qualifications, capabilities and skills:

• 7+ years of experience in corporate strategy, management consulting, business transformation, operating model design, strategic finance, or a related field
• Demonstrated ability to structure complex, undefined problems and develop practical, fact-based recommendations
• Proven success leading complex, cross-functional initiatives and influencing decisions in matrixed organizations
• Exceptional executive communication skills, including concise, decision-oriented writing and presentations
• Strong analytical judgment and ability to connect data, business economics, customer implications, risks, and execution realities

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans