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Senior Manager, Performance and Quality
CVS Health
Work at Home, RI · Work At Home, SC
As the Senior Manager, Performance and Quality, you'll lead proposal development and formal client responses for the account, and coordinate the team's responses to client, external, and…
Added just now
Manager, Experiential Marketing – CVS Media Exchange (CMX)
CVS Health
Woonsocket, RI · Chicago, IL · Wellesley, MA · New York, NY
Demonstrated experience leading complex experiential or integrated marketing programs from concept and scoping through execution, measurement, and post-program reporting.
Added 1 min ago
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HOA Architectural Control Committee - ACC - Data Entry & Administrator
SpectrumAM
San Antonio, TX
- $15 USD / hour
We do NOT require experience in our industry. We have a comprehensive training and mentorship program. A successful candidate may have experience in administrative roles, data entry,…
Added 1 min ago
Manufacturing Artificial Intelligence Manager
Protiviti Inc.
United States
As a Manager, you’ll partner with our clients to identify and manage complex business problems and provide best-in-class advice and solutions. You'll develop strategies to solve complex…
Added 1 min ago
Care Manager - Registered Nurse
Monogram Health
Olive Branch, MS
Job Description: Care Manager – Registered Nurse
Added 2 mins ago
Customer Data & Insights Analyst
Premium Brands Opco LLC
Times Square Tower-ANN-New York, NY
This position reports to the Senior Manager, CRM Analytics and partners closely with leaders in Campaign Management, Digital Analytics, and Marketing.
Added 2 mins ago
Case Manager
United Biosource Corporation
Remote, United States
…patients, healthcare providers and field reimbursement. The Case Manager is responsible for ensuring prior authorizations, reauthorizations and appeals are obtained timely, as well as…
Added 3 mins ago
Material Handling/Lift Truck- Service Technician
ASCO Equipment
Terrell, TX
Troubleshoot and perform complex repairs correctly in the shop or field including
Added 3 mins ago
Material Handling/Lift Truck- Service Technician
ASCO Equipment
Sherman, TX
Troubleshoot and perform complex repairs correctly in the shop or field including
Added 3 mins ago
Material Handling/Lift Truck- Service Technician
ASCO Equipment
Little Elm, TX
Troubleshoot and perform complex repairs correctly in the shop or field including
Added 3 mins ago
Automatic Facility Underwriter
AXA
NEW YORK, NY · NEW YORK · CHICAGO · EXTON · MORRISTOWN, NJ · STAMFORD · HARTFORD
Added 3 mins ago
CV
Health Services Director Memory Care
Canyon Valley Memory Care
Green Valley, AZ
- $80,000 to $90,000 USD / year
…community and must demonstrate flexibility with residents who have complex situations. Responsible for the assessment and service planning process to ensure Resident care needs are…
Added 4 mins ago
Nebraska/Iowa Water Business Group Manager
HDR
Omaha, NE · Des Moines, IA · Ames, IA · Davenport, IA · Cedar Rapids, IA · Lincoln, NE
…creativity, precision, and deep expertise to solve the most complex challenges facing our clients and…
Added 5 mins ago
A
Inspector
Actalent
Phoenix, AZ
- $40 to $50 USD / hour
Communicate inspection findings, issues, and recommendations clearly and professionally to the Project Manager and client representatives.
Added 5 mins ago
Mechatronics Engineer III
Allen Institute
Seattle, WA
…dissection automation. A successful candidate takes ownership of complex technical problems, contributes to engineering standards and documentation, and mentors less experienced team…
Added 5 mins ago
Systems Architect
Everus
Remote, United States
Extensive experience in system administration, advanced troubleshooting skills, and the ability to lead complex projects.
Added 5 mins ago
SOX Compliance and Financial Reporting Analyst I, II, III or Senior
Tri-State Generation and Transmission Association, Inc.
Westminster, CO
Support the SOX Compliance Manager by performing roles and responsibilities within the master SOX compliance schedule, including but not limited to: testing and documenting the design and…
Added 5 mins ago
Associate Director, History and Social Science Sourcing
College Board
Remote, United States
…staff) collaborates with colleagues across all aspects of the AP Program to develop, manage, and deliver AP’s 43 courses in a wide variety of subject areas. AP® is a rigorous academic…
Added 6 mins ago
Government Technologies Group - Systems Application Manager
Johnson Controls Security Solutions LLC
United States
…sustainable buildings. In this role, you will help support complex security and integrated systems programs by combining technical depth, customer focus, and hands-on execution to deliver…
Added 6 mins ago
Government Technologies Group - Systems Application Manager
Johnson Controls Security Solutions LLC
Gaithersburg, MD
…sustainable buildings. In this role, you will help support complex security and integrated systems programs by combining technical depth, customer focus, and hands-on execution to deliver…
Added 6 mins ago
Talent Brand and Technical Content Manager
Nooks
San Fransisco, CA
We're looking for our first Talent Brand and Technical Content Manager to make Nooks one of the most sought-after places for engineers and AI researchers to work.
Added 6 mins ago
Enterprise ABM Manager
Nooks
United States
We're looking for an Enterprise ABM Manager to build the account-based programs that help Nooks win the largest companies in the market.
Added 6 mins ago
Project Controller II, Cost
Springtide Project Services
UNAVAILABLE · Santa Clara, CA · Phoenix, AZ
…providing Architectural, Engineering, Construction, Project and Program Management, and Commissioning services to advanced technology industries, including the semiconductor,…
Added 6 mins ago
FC
BSA AML Senior Analyst
First Century Bank
Commerce, GA
- From $75,000 USD / year
…clients. The BSA AML Senior Analyst will independently handle complex work, serve as an escalation resource for BSA AML Analysts, and support BSA management with reporting, process…
Added 7 mins ago
Lead Medical Assistant
CMPI Coastal Medical Physicians, Inc., d/b/a Brown Health Medical Group Primary Care
United States
The Lead Medical Assistant reports to the Business Manager and/or Administrative Coordinator. Under the general supervision and in accordance with established policies and procedures,…

JPMC page

Lead Technical Program Manager

Wilmington, DE, United States

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Job details

Experience: 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects, and programs in a large organization
Posting language: English
Posted: Nov 3, 2026

Original job description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Consumer & Community Banking’s Auto Originations Technology team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

• Drive vulnerability remediation programs by coordinating with engineering, security, and infrastructure teams to prioritize, track, and close out identified vulnerabilities within required SLAs.

Collaborate with engineering teams to embed lifecycle and vulnerability management practices into regular SDLC and release planning processes.

• Partner with engineering, QA, DevOps, and architecture teams to drive adoption of standardized SDLC processes, tooling, and best practices.

• Identify, track, and mitigate program risks, dependencies, and roadblocks that could impact delivery timelines or code quality.

Lead end-to-end planning, execution, and delivery of SDLC-related programs across multiple development teams, ensuring alignment with engineering standards and release schedules.

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in technical program management, leading complex technology projects, and programs in a large organization
Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
Several years of experience as a Technical Program Manager, Project Manager, or similar role within a software development organization.
Strong working knowledge of the Software Development Life Cycle (SDLC), Agile/Scrum, and DevOps practices.
Demonstrated experience managing multiple concurrent technical programs/projects with competing priorities and tight deadlines.
Excellent communication and stakeholder management skills, with ability to translate technical concepts for both technical and non-technical audiences.
Strong understanding of vulnerability management concepts (CVSS scoring, patch management, remediation SLAs)
Familiarity with software/hardware lifecycle management practices, including EOL/EOS tracking and upgrade planning.

Preferred qualifications, capabilities, and skills

Experience in auto lending, consumer lending, or financial services technology.
Experience delivering platform modernization, cloud migration, API integration, or workflow automation programs in a regulated environment.
Experience establishing reusable program governance, centralized roadmap visibility, and metrics-driven dashboards using enterprise delivery and collaboration tools.
Experience coordinating geographically distributed teams and third-party technology partners across complex integration landscapes.
Experience implementing AI-assisted automation or contributing to generative AI solutions, with attention to human validation, data protection, and measurable workflow improvements.
Relevant program management, agile, cloud, or technology certifications
Experience working with risk and compliance frameworks, audit processes, and regulatory requirements related to technology risk.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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More about this job

Skills

Leadership
Adaptability
Communication skills
Stakeholder management
Decision making
Risk management
Reporting
Program management
Problem solving
Software development
Agile
Scrum
Workflow
Collaboration
Data protection
Regulatory compliance
Sales
Customer service
Child care
Mental health
Coaching
Compensation and benefits

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