Jobs in the United States

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Orthotist-Prosthetist
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San Antonio, TX
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Junior Linux Systems Administrator
CACI International
San Antonio, TX
Design, configure and manage Testing and Exercise networks. Create and maintain Linux servers, CISCO switches and networks. Build networks utilizing both physical and virtual hardware.…
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Executive Director, Sr. Experience Owner
USAA
San Antonio, TX · Plano, TX
Utilizes the experience-focused and human-centered design mindsets to develop need/portfolio vision, values, goals, outcomes, and evaluation methods.
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TEKsystems
Dallas, TX
- $65 to $68 USD / hour
…Developer will be responsible for Agile ceremonies, heads-down development, design sessions, assigning tasks and stories, reviewing designs from developers, and mentoring junior…
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Instructional Designer - Healthcare Consulting
Huron Consulting Group
Dallas, TX · Houston, TX
We’re looking for an Instructional Design Associate to join our team. You’ll be part of our commercial eLearning product team within the Healthcare Consulting Business Unit of Huron’s…
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Customer Solutions Strategy Consultant
IBM
Houston, TX · Dallas, TX
…journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting,…
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Principal Technical Product Manager, Data & Platform
GE Aerospace
Ft. Worth, TX · Houston, TX
- $152,000 to $222,000 USD / year
As part of the GE Aerospace Digital Technology organization supporting the Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir…
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Data Analyst-Technical-Staff
Intermountain Health
Austin, TX
This role supports the development and deployment of data analytics at Intermountain Health. As a Data Analyst-Technical-Staff, you will be part of a team that contributes to strategic…
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Senior Java Developer
Charles Schwab
Austin, TX
Demonstrated experience using Generative AI coding assistants within the software development lifecycle, including design, development, testing, code reviews, automation, troubleshooting,…
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.NET/Angular Developer
Charles Schwab
Austin, TX
Schwab Technology Services (STS) enables the future of how clients manage their money by delivering innovative and reliable technology solutions that help democratize access to investing…
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Data Engineer, Analytics (Technical Leadership)
Meta
Austin, TX
Conceptualize and own the data architecture for multiple large-scale projects, while evaluating design and operational cost-benefit tradeoffs within systems
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Workforce Design Lead - Life Sciences
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Houston, TX · Irving, TX · Austin, TX
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Public Service - Higher Education Management Consulting Senior Manager – Transformation Lead
Accenture
Houston, TX · Austin, TX · Irving, TX
- $132,500 to $338,300 USD / year
…education functional expertise with the ability to lead complex, technology-enabled institutional transformation, from strategy and readiness through design, implementation, stabilization,…
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AI Developer - Financial Crimes AI & Automation
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Schwab’s Financial Crimes Risk Management Shared Services organization builds technology that helps financial crimes professionals reduce repetitive work and focus on risk decisions…
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Amazon
Austin, TX
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AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all…
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Schwab’s Advisor Services Technology team manages digital products that support institutional and independent advisor clients. Within this organization, the Web Trading team delivers online…
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Austin, TX
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Client Service Manager ELH - Austin 2027
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At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do…
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Associate General Counsel, People, Planet, Device Compliance
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…team that provides counsel on novel issues at the forefront of technology, environmental health and safety regulations, sustainability and climate regulations, hardware compliance, and…
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Clinical Informaticist
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Assist in the design and implementation of company-wide compliance programs and initiatives
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TREC - Programmer - Information Technology Divisio
TEXAS REAL ESTATE COMMISSION
AUSTIN, TX
- $6,667 to $10,000 USD / month
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Managing Consultant, Integrated Planning Job Details | Black & Veatch Family of Companies
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Integrated resource planning (IRP) leadership, including defining study approach, scenario design, assumptions development, stakeholder engagement, and documentation.

JPMC page

Lead Software Engineer - ServiceNow

San Francisco, CA, United States

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Job details

Experience: Formal training or certification on software engineering concepts and 5+ years applied experience
Posting language: English
Posted: Nov 6, 2026

Original job description

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorganChase within the Infrastructure Platform ServiceNow IT Service Management , you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

Provide oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
Be accountable for decisions that influence teams’ execution and implementation of processes and procedures
Collaborate with the Business Analysis team for producing estimates and agile delivery plans, stakeholders etc.
Identify and mitigates issues to execute a book of work while escalating issues as necessary
Design, code, test, and deliver software leveraging firm-wide frameworks and best practices for the ServiceNow platform.
Follow and enhance the scrum practices for continuous team processes improvement
Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture

Required qualifications, capabilities, and skills

Formal training or certification on software engineering concepts and 5+ years applied experience
Significant software development experience with proven ServiceNow architect/team lead responsibilities.
Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security.
Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices
ServiceNow certifications: CSA, CAD, CIS–ITSM.
Ability to translate business requirements into scalable technical solutions.
Experience leading teams of technologists and driving strategic initiatives. Hiring, developing, mentoring, and recognizing talent.
Strong understanding of SDLC and ITIL practices.
Expertise in resource allocation and project planning to deliver within timelines.
Deep knowledge of ServiceNow architecture, data/security models, and application framework; strong integrations and authentication patterns.
Proficiency in performance optimization (scripts, indexing, queries, tuning), Performance Analytics (KPIs, reporting), and JavaScript/AngularJS for reusable, testable components; committed to continuous learning.

Preferred qualifications, capabilities, and skills

Familiarity with modern front-end technologies
Exposure to cloud technologies
Experience implementing the Service Portal on ServiceNow (preferred).
Demonstrates strong understanding of ServiceNow platform and PaaS model with relevance to ServiceNow integration solutions.

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

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More about this job

Skills

ServiceNow
IT service management
Coaching
Business analysis
Root cause analysis
Test automation
Software development
Information architecture
Software development tools
Troubleshooting
ITIL
Apply information security policies
Google Analytics
Reporting
JavaScript
Cloud technologies
Transaction processing
Child care
Mental health
Compensation and benefits

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