Jobs in the United States

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Defcon - Product Designer (1099)
Red Cell Partners
McLean, VA
Opportunities for professional development and continued learning.
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Senior Enterprise Account Executive
Purchasing Power, LLC
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Purchasing Power is a leading employee purchase program that helps people buy the products and services they need through the convenience of payroll deduction. As part of PROG Holdings…
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UO
Registered Nurse (RN) - Nerancy Neuro ICU (NNICU), Wage
University of Virginia
Charlottesville, VA
- $39.9 to $54.15 USD / hour
…complex interventions, and multidisciplinary critical care management. This is an opportunity to build deep expertise in neuroscience nursing while working alongside experienced clinicians…
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UO
Registered Nurse (RN) - Neuro Intermediate Care Unit (NIMU), 6 North
University of Virginia
Charlottesville, VA
- $39.9 to $54.15 USD / hour
…population requiring close observation and specialized neurologic management. The pace is steady and demanding, with frequent opportunities to apply advanced assessment skills and critical…
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UO
Registered Nurse (RN) - Nerancy Neuro ICU (NNICU)
University of Virginia
Charlottesville, VA
- $39.9 to $54.15 USD / hour
…complex interventions, and multidisciplinary critical care management. This is an opportunity to build deep expertise in neuroscience nursing while working alongside experienced clinicians…
Added 1 min ago
A
Market Sector Leader - Program Management
AECOM
San Francisco, CA
- $275,000 to $300,000 USD / year
Contribute to the global learning and people development strategy for program, project and construction management, including identification of talent gaps and resourcing plans.
Added 1 min ago
A
Market Sector Leader - Program Management
AECOM
Oakland, CA
- $275,000 to $300,000 USD / year
Contribute to the global learning and people development strategy for program, project and construction management, including identification of talent gaps and resourcing plans.
Added 1 min ago
A
Market Sector Leader - Program Management
AECOM
San Jose, CA
- $275,000 to $300,000 USD / year
Contribute to the global learning and people development strategy for program, project and construction management, including identification of talent gaps and resourcing plans.
Added 1 min ago
A
Market Sector Leader - Program Management
AECOM
Sacramento, CA
- $275,000 to $300,000 USD / year
Contribute to the global learning and people development strategy for program, project and construction management, including identification of talent gaps and resourcing plans.
Added 1 min ago
A
Market Sector Leader - Program Management
AECOM
Stockton, CA
- $275,000 to $300,000 USD / year
Contribute to the global learning and people development strategy for program, project and construction management, including identification of talent gaps and resourcing plans.
Added 1 min ago
Alternative Classroom Teacher
West Virginia K-12 Jobs
Charleston, WV
Design engaging, trauma-informed lesson plans that incorporate social-emotional learning (SEL) strategies.
Added 2 mins ago
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Intern - Treasury
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- $20 to $22 USD / hour
…transportation industries. Become a part of our diverse culture of learning, development, and mentorship as an Intern – Treasury in Summer…
Added 2 mins ago
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Account Manager - South Dakota
Applied Medical
Sioux Falls, SD
- $65,000 to $85,000 USD / year
Training and mentorship with ongoing learning and development courses
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Community Manager
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Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
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Senior People Operations Business Partner
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Coach and counsel leaders on performance management, constructive feedback, documentation, employee development, and consistent application of company policies and procedures.
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Technical Program Manager
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Remote, United States
- $205,000 to $250,000 USD / year
Valon is rebuilding the mortgage servicing industry from the ground up . We're looking for a Technical Program Manager (TPM) to join our team and help us launch complex products that will…
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Medical Assistant - Women's Health Specialists
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EHS Deputy Bureau Director-Exempt (Community Services Bureau)
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- $74.09 to $90.06 USD / hour
Coordinating and assisting in the development and management of program budgets and closely monitoring ongoing fiscal reports to ensure annual goals are met
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Academic Instructor
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- $25.85 USD / hour
…inmates/students learn skills that will contribute to their development as mature, responsible citizens. The Academic Instructor maintains a positive learning environment, adopting secure…
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Revenue Enablement Specialist
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Added 4 mins ago
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DRIVE Leadership Development Program Milford, Ohio
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- $70,000 USD / year
Through Wyler University, our DRIVE Leadership Development Program offers exceptional college graduates an accelerated, 24 month journey designed to develop the business knowledge,…
Added 4 mins ago
Senior Business Value Strategist
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Remote, United States
You have innate curiosity in how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution…
Added 5 mins ago
Service Manager
Progress Residential PM Holdings, LLC
Orlando, FL
The Service Manager is a member of the Property Management team and is primarily responsible for effective and efficient management of all open service jobs and preventative maintenance for…

JPMC page

Lead Software Engineer - ServiceNow

San Francisco, CA, United States

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Job details

Experience: Formal training or certification on software engineering concepts and 5+ years applied experience
Posting language: English
Posted: Nov 6, 2026

Original job description

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorganChase within the Infrastructure Platform ServiceNow IT Service Management , you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

Provide oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
Be accountable for decisions that influence teams’ execution and implementation of processes and procedures
Collaborate with the Business Analysis team for producing estimates and agile delivery plans, stakeholders etc.
Identify and mitigates issues to execute a book of work while escalating issues as necessary
Design, code, test, and deliver software leveraging firm-wide frameworks and best practices for the ServiceNow platform.
Follow and enhance the scrum practices for continuous team processes improvement
Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture

Required qualifications, capabilities, and skills

Formal training or certification on software engineering concepts and 5+ years applied experience
Significant software development experience with proven ServiceNow architect/team lead responsibilities.
Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security.
Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices
ServiceNow certifications: CSA, CAD, CIS–ITSM.
Ability to translate business requirements into scalable technical solutions.
Experience leading teams of technologists and driving strategic initiatives. Hiring, developing, mentoring, and recognizing talent.
Strong understanding of SDLC and ITIL practices.
Expertise in resource allocation and project planning to deliver within timelines.
Deep knowledge of ServiceNow architecture, data/security models, and application framework; strong integrations and authentication patterns.
Proficiency in performance optimization (scripts, indexing, queries, tuning), Performance Analytics (KPIs, reporting), and JavaScript/AngularJS for reusable, testable components; committed to continuous learning.

Preferred qualifications, capabilities, and skills

Familiarity with modern front-end technologies
Exposure to cloud technologies
Experience implementing the Service Portal on ServiceNow (preferred).
Demonstrates strong understanding of ServiceNow platform and PaaS model with relevance to ServiceNow integration solutions.

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

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More about this job

Skills

ServiceNow
IT service management
Coaching
Business analysis
Root cause analysis
Test automation
Software development
Information architecture
Software development tools
Troubleshooting
ITIL
Apply information security policies
Google Analytics
Reporting
JavaScript
Cloud technologies
Transaction processing
Child care
Mental health
Compensation and benefits

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