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Maintainability Engineer
Actalent
Greensboro, NC
…utilize those inputs to optimize maintainability. You will also lead technology teams within the Maintainability Engineering area and act as a mentor to others in the team.Core…
Added 1 min ago
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Civil Professional Engineer (PE)
GPAC
Phoenix, AZ
- $90,000 to $110,000 USD / year
We are seeking a licensed Civil Professional Engineer (PE) to join our growing civil engineering division of our multi-disciplinary firm. The successful candidate will lead the design and…
Added 1 min ago
Principal Program Manager, EPT Marketing Analytics
MDU Medtronic USA Inc
Minneapolis, MN
…technical decisions. This is a program leader role - not a hands-on software development…
Added 1 min ago
Clinical Specialist CRM - Burbank / Sherman Oaks
MDU Medtronic USA Inc
Remote, United States
…managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics to meet customer and business…
Added 2 mins ago
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Senior Manager, Software Quality Assurance
LivaNova
TX
- $150,000 to $175,000 USD / year
As our Senior Manager, Software Quality Assurance, you will lead the software quality function while applying hands-on software development knowledge to ensure product software, firmware,…
Added 2 mins ago
SI
Senior Director, Software Engineering - Slack Application Architecture and Systems
Salesforce, Inc.
Remote, United States
- $218,400 to $401,400 USD / year
We're looking for an engineering leader to own the shared technical foundations of Slack's clients. As Senior Director of Engineering for the Application Architecture and Systems pillar,…
Added 2 mins ago
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DevOps Engineer – Member of Technical Staff (MTS)
Salesforce, Inc.
CA
- $117,200 to $194,200 USD / year
The Salesforce Digital Enterprise Technology (DET) team is looking for an Engineer to join our Engineering and Shared Services tooling team to help build out best-in-class Continuous…
Added 5 mins ago
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SENIOR MECHANICAL ENGINEER
GPAC
Saint Louis, MO
- $120,000 to $160,000 USD / year
…seeking an experienced Senior Mechanical Project Manager to lead large-scale commercial and industrial projects while serving as a key contributor to the organization's long-term growth and…
Added 5 mins ago
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SENIOR MECHANICAL ENGINEER
GPAC
Round Rock, TX
- $120,000 to $150,000 USD / year
…seeking an experienced Senior Mechanical Project Manager to lead large-scale commercial and industrial projects while serving as a key contributor to the organization's long-term growth and…
Added 5 mins ago
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SENIOR MECHANICAL ENGINEER
GPAC
Austin, TX
- $120,000 to $150,000 USD / year
…seeking an experienced Senior Mechanical Project Manager to lead large-scale commercial and industrial projects while serving as a key contributor to the organization's long-term growth and…
Added 5 mins ago
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SENIOR MECHANICAL ENGINEER
GPAC
Vicksburg, MS
- $120,000 to $150,000 USD / year
…seeking an experienced Senior Mechanical Project Manager to lead large-scale commercial and industrial projects while serving as a key contributor to the organization's long-term growth and…
Added 5 mins ago
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SENIOR MECHANICAL ENGINEER
GPAC
Lake Buena Vista, FL
- $120,000 to $150,000 USD / year
…seeking an experienced Senior Mechanical Project Manager to lead large-scale commercial and industrial projects while serving as a key contributor to the organization's long-term growth and…
Added 5 mins ago
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SENIOR MECHANICAL ENGINEER
GPAC
Atlanta, GA
- $120,000 to $150,000 USD / year
…seeking an experienced Senior Mechanical Project Manager to lead large-scale commercial and industrial projects while serving as a key contributor to the organization's long-term growth and…
Added 5 mins ago
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SENIOR MECHANICAL ENGINEER
GPAC
Granite City, IL
- $120,000 to $150,000 USD / year
…seeking an experienced Senior Mechanical Project Manager to lead large-scale commercial and industrial projects while serving as a key contributor to the organization's long-term growth and…
Added 5 mins ago
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SENIOR MECHANICAL ENGINEER
GPAC
Tampa, FL
- $120,000 to $150,000 USD / year
…seeking an experienced Senior Mechanical Project Manager to lead large-scale commercial and industrial projects while serving as a key contributor to the organization's long-term growth and…
Added 5 mins ago
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SENIOR MECHANICAL ENGINEER
GPAC
Boise, ID
- $120,000 to $150,000 USD / year
…seeking an experienced Senior Mechanical Project Manager to lead large-scale commercial and industrial projects while serving as a key contributor to the organization's long-term growth and…
Added 5 mins ago
Java Developer
Novalink Solutions LLC
West Columbia, SC
As a Software Developer (Java) – Consultant at South Carolina Department of Health and Human Services (SCDHHS), you will be a key member of the Data Operations Hub Team. Your role involves…
Added 7 mins ago
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Regional Maintenance Manager (Chicago & Indiana)
WinnCompanies
Chicago, IL · La Porte, IN
- $110,000 to $135,000 USD / year
Lead and support regional maintenance teams, providing direction, coaching, performance management, training, and development for site maintenance personnel.
Added 7 mins ago
Senior Product Manager
Mia Labs, Inc.
Austin, TX
Mia is the AI communication platform for car dealerships. We answer and act on every inbound call, text and web lead so dealers stop losing service appointments and sales to voicemail.…
Added 8 mins ago
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IT Service Desk Call Center Lead (Job 1515)
DLH
Bethesda, MD
- $75,000 to $95,000 USD / year
…solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance…
Added 8 mins ago
Software Development Engineer, AWS Experience Analytics
Amazon.com Services LLC
Seattle, WA
The AWS Experience Analytics team is looking for Software Development Engineers to join a fast growing team. The Experience Analytics team owns the services and datawarehouses used by AWS…
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Senior Flight Test Engineer - Advanced Effects (Steelfin)
Anduril Industries
Costa Mesa, CA
Plan and execute system level T&E of hardware and software with emphasis placed on resource planning, conducting ground and flight test, initial issue investigation, and process…
Added 8 mins ago
Senior Flight Test Engineer - Advanced Effects (Barracuda)
Anduril Industries
Costa Mesa, CA
Plan and execute system level T&E of hardware and software with emphasis placed on resource planning, conducting ground and flight test, initial issue investigation, and process…
Added 8 mins ago
SAP HANA ABAP Consultant/Lead
IBM
BATON ROUGE, LA · MONROE, LA
…Programming (ABAP). You will work on designing, developing, and re-engineering highly complex application components, integrating software packages, programs, and reusable objects residing…
Added 9 mins ago
Director of Acquisition Integration
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…investment. Through continuous learning, mentorship, and professional development opportunities, we empower you to reach new heights - personally and…

JPMC page

Lead Software Engineer - ServiceNow

San Francisco, CA, United States

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Job details

Experience: Formal training or certification on software engineering concepts and 5+ years applied experience
Posting language: English
Posted: Nov 6, 2026

Original job description

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorganChase within the Infrastructure Platform ServiceNow IT Service Management , you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

Provide oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
Be accountable for decisions that influence teams’ execution and implementation of processes and procedures
Collaborate with the Business Analysis team for producing estimates and agile delivery plans, stakeholders etc.
Identify and mitigates issues to execute a book of work while escalating issues as necessary
Design, code, test, and deliver software leveraging firm-wide frameworks and best practices for the ServiceNow platform.
Follow and enhance the scrum practices for continuous team processes improvement
Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture

Required qualifications, capabilities, and skills

Formal training or certification on software engineering concepts and 5+ years applied experience
Significant software development experience with proven ServiceNow architect/team lead responsibilities.
Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security.
Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices
ServiceNow certifications: CSA, CAD, CIS–ITSM.
Ability to translate business requirements into scalable technical solutions.
Experience leading teams of technologists and driving strategic initiatives. Hiring, developing, mentoring, and recognizing talent.
Strong understanding of SDLC and ITIL practices.
Expertise in resource allocation and project planning to deliver within timelines.
Deep knowledge of ServiceNow architecture, data/security models, and application framework; strong integrations and authentication patterns.
Proficiency in performance optimization (scripts, indexing, queries, tuning), Performance Analytics (KPIs, reporting), and JavaScript/AngularJS for reusable, testable components; committed to continuous learning.

Preferred qualifications, capabilities, and skills

Familiarity with modern front-end technologies
Exposure to cloud technologies
Experience implementing the Service Portal on ServiceNow (preferred).
Demonstrates strong understanding of ServiceNow platform and PaaS model with relevance to ServiceNow integration solutions.

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

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More about this job

Skills

ServiceNow
IT service management
Coaching
Business analysis
Root cause analysis
Test automation
Software development
Information architecture
Software development tools
Troubleshooting
ITIL
Apply information security policies
Google Analytics
Reporting
JavaScript
Cloud technologies
Transaction processing
Child care
Mental health
Compensation and benefits

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