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Assembler - 1st Shift
Aerotek
Riverside, CA
- $19 USD / hour
…sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that…
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Material Handler (2nd Shift)
Aerotek
Mesa, AZ
- $22 to $23 USD / hour
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Material Handler (2nd Shift)
Aerotek
Mesa, AZ
- $22 to $23 USD / hour
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Production Associate
Aerotek
North Providence, RI
- $19.5 to $21.5 USD / hour
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RME Jam Tech
Aerotek
Bristol, IN
- $21 USD / hour
…sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that…
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Warehouse Associate
Aerotek
Warwick, RI
- $21 USD / hour
Use basic computer applications, including Outlook and Excel, as well as shipping and inventory management systems.
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Mixer Operator
Aerotek
Evansville, IN
- $23 to $25 USD / hour
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Electromechanical Estimator
Aerotek
Brockton, MA
- $56,000 to $75,000 USD / year
…sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that…
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Project Manager
Aerotek
Moorpark, CA
- $20 to $90 USD / hour
…sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that…
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Aerospace Program Manager
Aerotek
Moorpark, CA
- $20 to $90 USD / hour
…sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that…
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Vessel Fitter
Aerotek
Pearland, TX
- $33 to $35 USD / hour
…sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that…
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Field Technician- Urgent Hiring!!!
Aerotek
Louisville, KY
- $21 USD / hour
…sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that…
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Production Technician
Aerotek
Indianapolis, IN
- $19 to $25 USD / hour
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Assembler - IMMEDIATE HIRING
Aerotek
Milwaukee, WI
- $20 to $23 USD / hour
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General Production Worker
Aerotek
Sparta, NJ
- $50,419 USD / year
…sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that…
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General Production Worker
Aerotek
Parsippany, NJ
- $50,419 USD / year
…sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that…
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Cable Assembler
Aerotek
West Palm Beach, FL
- $16 USD / hour
…sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that…
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RME Jam Tech
Aerotek
North Andover, MA
- $23 USD / hour
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Catheter Builder - IMMEDIATE HIRING
Aerotek
Brooklyn Center, MN
- $23 to $24 USD / hour
…sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that…
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Diesel Generator Technician
Aerotek
Indianapolis, IN
- $91,520 to $95,680 USD / year
Proficiency in generator maintenance, troubleshooting, and repair for industrial applications.
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Packaging Operator
Aerotek
Summerville, SC
- $39,520 to $44,200 USD / year
…sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that…
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Entry Level Operator
Aerotek
Gurnee, IL
- $19 to $21.09 USD / hour
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Materials Manager
Aerotek
Des Plaines, IL
- $110,000 to $120,000 USD / year
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MECHANICAL ASSEMBLER- $23/HR- URGENT HIRING- START ASAP
Aerotek
Chaska, MN
- $19 to $23 USD / hour
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Sewing Production Worker
Aerotek
Albuquerque, NM
- $17 to $18 USD / hour
…sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that…

JPMC page

Lead Software Engineer - ServiceNow

San Francisco, CA, United States

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Job details

Experience: Formal training or certification on software engineering concepts and 5+ years applied experience
Posting language: English
Posted: Nov 6, 2026

Original job description

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorganChase within the Infrastructure Platform ServiceNow IT Service Management , you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

Provide oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
Be accountable for decisions that influence teams’ execution and implementation of processes and procedures
Collaborate with the Business Analysis team for producing estimates and agile delivery plans, stakeholders etc.
Identify and mitigates issues to execute a book of work while escalating issues as necessary
Design, code, test, and deliver software leveraging firm-wide frameworks and best practices for the ServiceNow platform.
Follow and enhance the scrum practices for continuous team processes improvement
Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture

Required qualifications, capabilities, and skills

Formal training or certification on software engineering concepts and 5+ years applied experience
Significant software development experience with proven ServiceNow architect/team lead responsibilities.
Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security.
Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices
ServiceNow certifications: CSA, CAD, CIS–ITSM.
Ability to translate business requirements into scalable technical solutions.
Experience leading teams of technologists and driving strategic initiatives. Hiring, developing, mentoring, and recognizing talent.
Strong understanding of SDLC and ITIL practices.
Expertise in resource allocation and project planning to deliver within timelines.
Deep knowledge of ServiceNow architecture, data/security models, and application framework; strong integrations and authentication patterns.
Proficiency in performance optimization (scripts, indexing, queries, tuning), Performance Analytics (KPIs, reporting), and JavaScript/AngularJS for reusable, testable components; committed to continuous learning.

Preferred qualifications, capabilities, and skills

Familiarity with modern front-end technologies
Exposure to cloud technologies
Experience implementing the Service Portal on ServiceNow (preferred).
Demonstrates strong understanding of ServiceNow platform and PaaS model with relevance to ServiceNow integration solutions.

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

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More about this job

Skills

ServiceNow
IT service management
Coaching
Business analysis
Root cause analysis
Test automation
Software development
Information architecture
Software development tools
Troubleshooting
ITIL
Apply information security policies
Google Analytics
Reporting
JavaScript
Cloud technologies
Transaction processing
Child care
Mental health
Compensation and benefits

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