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Software Application Helpdesk Support Engineer
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JPMC page

Lead Software Engineer

Chicago, IL, United States

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Job details

Experience: Formal training or certification on software engineering concepts and 5+ years applied experience
Posting language: English
Posted: Nov 6, 2026

Original job description

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorganChase within the Consumer Community Banking Digital Technology department, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

Design, development and deliver software solutions with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems
Perform troubleshooting and performance tuning across backend workflows (Java, Spring Boot, AWS, PostgreSQL)
Create secure and high-quality production code and maintain algorithms that run synchronously with appropriate systems
Develop, support and troubleshoot cloud, big data and java solutions required to fulfill business and technology requirements
Produce architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness.
Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
Gather, analyze, synthesize, and develop visualizations from large, diverse data sets in service of continuous improvement of software applications and systems
Work within an Agile/Scrum environment, contributing to sprint planning, code reviews, and continuous improvement.
Champion best practices in design, architecture, and AWS cloud-native development.
Identify opportunities to eliminate or automate manual processes and recurring issues to improve the overall operational stability of the platform

Required qualifications, capabilities, and skills

Formal training or certification on software engineering concepts and 5+ years applied experience
Hands-on practical experience delivering system design, application development, testing, and operational stability
Experience with distributed streaming platform (Kafka)
Proficient in coding in one or more languages: Core Java, Spring boot
Demonstrated knowledge within a technical discipline: Big data stack – Spark, S3, Flink, Cloud technology, AWS, Databricks, Core Java, Spring boot, artificial intelligence)
Strong understanding of data, data modeling and database methodologies and architecture disciplines
Advanced SQL and data management knowledge
Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, test creation, troubleshooting, or documentation) with demonstrated ability to critically evaluate, validate, and refine AI-generated outputs for correctness, performance, and security.
Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; ability to guide peers on safe and effective usage within team practices.
Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
Experience with AI tools like Claude / Github co pilot

Preferred qualifications, capabilities, and skills

AWS Cloud Certification and other relevant certifications are a plus
Data Engineering Experience

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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More about this job

Skills

Troubleshoot
Oracle Java
Spring Boot
AWS
PostgreSQL
Documentation
Test automation
Software development
Process improvement
Apache Kafka
Apache Spark
Databricks
Artificial intelligence
Data modelling
SQL
Data management
Software development tools
Troubleshooting
Debugging
Programming languages
Data engineering
Sales
Customer service
Child care
Mental health
Coaching
Compensation and benefits

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