Jobs in the United States

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Added 3 mins ago
Talent Management Associate
IFF (CDFI)
Chicago, IL
Our Talent Management (TM) department is the cornerstone of our mission as a Community Development Financial Institution (CDFI) and a learning organization. People are our greatest asset,…
Added 4 mins ago
MC
Construction Senior Engineer Associate
Maricopa County
Phoenix, AZ
- $75,250 to $120,000 USD / year
This position will serve as a Construction Senior Engineer Associate in the MCDOT Construction & Materials Division, working on Transportation and Maintenance Improvement Projects. An ideal…
Added 5 mins ago
Commercial Real Estate Relationship Manager
WSFS Bank
Wilmington, DE · Berwyn, PA · Philadelphia, PA
Partner with credit associates such as Portfolio Managers and Credit Officers in the development and analysis of financial background data for new or renewed loans.
Added 7 mins ago
Field Specialist in Human Development – Laclede County, MO
University of Missouri System
MO
MU TITLE: Extension Specialist/Assistant/Associate/Full Extension Professional
Added 8 mins ago
SS
Senior Associate, Financial Planning & Analysis
Sol Systems
Washington, DC
- $100,000 to $120,000 USD / year
Sol Systems is seeking a full-time Senior Associate to join our team. This person will report to the Senior Director of Corporate Finance and FP&A and be part of the larger team that…
Added 11 mins ago
RU
Deputy Chief of Staff
Rice University Minimal Template
Houston, TX
- $128,371 to $167,761 USD / year
Judgment, presence, and poise to work directly with the President and the University Associate (the President’s Spouse), including in informal settings and during travel. Similar fluency…
Added 12 mins ago
Sr. Director, Ideation Intelligence & Analytics
Zelis Claims Integrity, LLC
Remote, United States
At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their…
Added 12 mins ago
Customer Service Representative Senior - Residential - Austin Energy
City of Austin
United States
…issues. This role is responsible for identifying and implementing process improvements, mentoring and training team members, and ensuring high-quality service delivery. The ideal candidate…
Added 12 mins ago
Senior Administrative Program Coordinator - Assistant Manager - Texas Institute for Child and Family Wellbeing
The University of Texas at Austin
United States
The Senior Administrative Program Coordinator (Assistant Manager) will support the development, implementation, and daily operations of the Texas Foster Youth Network (TXFYN) Call Center…
Added 13 mins ago
Associate Director, Head of U.S. Legal Operations
Scotiabank
Dallas, TX
…management, technology enablement, risk management, reporting and process improvement. Success in this role means that U.S. Legal and its business partners have timely and reliable…
Added 14 mins ago
Sr. Learning Specialist - Commercial Bank
Capital One
Richmond, VA · Charlotte, NC · McLean, VA · Plano, TX
We are seeking a proven Learning & Development team member to design, develop, and scale a modern, digital-first curriculum for our Commercial teams. In this role, you will consult directly…
Added 16 mins ago
Senior Product Manager, Value realization
Humana
Montpelier, VT
To help deliver on this mission, we are seeking a Senior Product Manager to drive the delivery of new reporting requirements for Next Best Action (NBA) and to assist with measurement…
Added 16 mins ago
Senior Workforce Management Professional, Tactical
Humana
Montpelier, VT
Humana's Pharmacy Process Engineering organization is looking for a Senior Workforce Management Professional. You will apply and integrate advanced and predictive analysis, people metrics,…
Added 17 mins ago
SAP Tech Lead (App dev, BTP, Integration, SAP AI)-Senior Manager
PWC US
GA-Atlanta, GA · MI-Grand Rapids, MI · CA-Irvine, CA · NC-Raleigh, NC · NC-Charlotte, NC · FL-Jacksonville, FL · IL-Chicago, IL · OH-Cincinnati, OH · OH-Cleveland, OH · SC-Columbia, SC · MO-Kansas City, MO · OH-Columbus, OH · TX-Dallas, TX · AR-Little Rock, AR · CA-Los Angeles, CA · MD-Baltimore, MD · VA-Richmond, VA · MA-Boston, MA · CA-Sacramento, CA · AL-Birmingham, AL · MO-St. Louis, MO · UT-Salt Lake City, UT · TX-San Antonio, TX · CA-San Francisco, CA · CA-Silicon Valley, CA · WA-Seattle, WA · SC-Spartanburg, SC · NY-Albany, NY · CT-Stamford, CT · FL-Tampa, FL · OK-Tulsa, OK · TX-Austin, TX · DC-Washington, DC · AR-Fayetteville, AR · NY-Melville, NY · WI-Milwaukee, WI · MN-Minneapolis, MN · CO-Denver, CO · IA-Des Moines, IA · TN-Nashville, TN · MI-Detroit, MI · LA-New Orleans, LA · US-Hybrid · NY-Buffalo, NY · NY-New York, NY · NJ-Florham Park, NJ · OK-Oklahoma City, OK · TX-Fort Worth, TX · NC-Greensboro, NC · PA-Philadelphia, PA · PA-Pittsburgh, PA · CT-Hartford, CT · TX-Houston, TX
As a SAP Tech Lead (App dev, BTP, Integration, SAP AI) you will lead client work across SAP application development, SAP Business Technology Platform, integration, and SAP AI within our…
Added 17 mins ago
ST
Failure Analysis Technician
SkyWater Technology Foundry, Inc.
Bloomington, MN
- $27.88 to $41.83 USD / hour
SkyWater is hiring a Failure Analysis Technician Senior who has exceptional attention to detail, ability to adapt to changing work priorities while maintaining an appropriate sense of…
Added 19 mins ago
General Manager (CRE)
Cushman & Wakefield U.S., Inc.
GA
Regularly associate with tenants to insure their reasonable satisfaction with building operations. Interact with tenants along with Property Manager on problems that may occur
Added 21 mins ago
TM
Senior Director, Marketing & Communications
The Marine Mammal Center
Sausalito, CA
- $133,120 to $145,590 USD / year
The Senior Director, Marketing and Communications leads The Marine Mammal Center's integrated marketing, communications, growth marketing, and retail function. The role turns the Center's…
Added 24 mins ago
Associate Director OBGYN Clinic
Banner Health Corporate
United States
As an Associate Director, you will be responsible for leading operations across our two OB/GYN clinic locations where you will oversee a team of approximately 50 dedicated healthcare…
Added 25 mins ago
JH
Executive Assistant – National Security Analysis Department
Johns Hopkins Applied Physics Laboratory
Laurel, MD
- $28.05 to $50.25 USD / hour
Have an Associate's degree or equivalent level of experience with at least five years of relevant administrative experience.
Added 27 mins ago
Senior Specialty Representative - Respiratory - Knoxville, TN
Amgen
Knoxville, TN
…meaningful careers through challenging assignments, career development, and valuable opportunities such as this opportunity to craft a long-term career with Amgen. The Senior Specialty…
Added 27 mins ago
SAP Product Costing Manager - CMT (High Tech)
Accenture
Nashville, TN
Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to:
Added 27 mins ago
Home Health RN Branch Director in Seattle WA (Relocation Provided)
CenterWell
Nashville, TN
…of patient care, regulatory compliance, support of business development and patient base growth, achievement of key performance indicators, and people management/development. The Branch…
Added 27 mins ago
Senior Full Stack Engineer
Humana
Nashville, TN
The Senior Full Stack Engineer Is involved in all stages of software development, including front-end development, back-end development, database integrations, network and hosting…
Added 27 mins ago
Senior Workforce Management Professional, Tactical
Humana
Nashville, TN
Humana's Pharmacy Process Engineering organization is looking for a Senior Workforce Management Professional. You will apply and integrate advanced and predictive analysis, people metrics,…
Added 30 mins ago
Pathways Executive Coordinator & Advisory Council Liaison
Friends of the Children
Portland, OR
Meaningful work supporting a nationally recognized youth development organization.

JPMC page

Internal Strategy & Process Consulting Associate I

Columbus, OH, United States

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Job details

Experience: Approximately 1–3+ years of relevant professional experience; strong internship or equivalent project experience may be considered.
Posting language: English
Posted: Nov 2, 2026

Original job description

Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase’s commitment to operational excellence. The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions. Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement. We are committed to shaping a future where innovation and excellence are at the heart of everything we do. As an Internal Strategy & Process Consulting Associate I at JPMorgan Chase, you will work as part of a consulting engagement team solving complex business and transformation challenges across JPMorgan Chase. You will help translate ambiguous questions into structured analyses, conduct stakeholder discovery, analyze qualitative and quantitative information, and develop insights and recommendations. You will own defined analyses, deliverables, or portions of a workstream with guidance from senior consultants. You will collaborate with teams to understand and optimize processes, enhancing operational efficiency. Your work will require initiative and judgment to resolve challenges and propose strategic improvements. You will analyze data, craft compelling narratives, and work with diverse teams to achieve common goals. You will also use enterprise-approved GenAI and digital tools to accelerate high-quality consulting work while critically evaluating outputs and applying sound judgment.

Job Responsibilities

Break down complex business problems using structured and hypothesis-driven problem solving; conduct analyses that lead to clear insights and actionable recommendations.
Own defined analyses, deliverables, or portions of a workstream from planning through completion, with guidance from senior consultants; proactively manage commitments, communicate progress and risks, and support the broader engagement team in delivering high quality outcomes
Collaborate with project teams to conduct stakeholder interviews, synthesize qualitative findings, and rapidly develop working knowledge of unfamiliar business domains.
Analyze data and visualize business processes to identify root causes, performance gaps, customer or employee pain points, risks, and improvement opportunities.
Develop clear, executive-ready presentations and other consulting work products that connect evidence to insights, implications, and recommended actions.
Support workshops and working sessions, including preparation, facilitation support, synthesis, and follow-up.
Use enterprise-approved GenAI/LLM tools to accelerate research, synthesis, analysis, ideation, and development of consulting deliverables while validating outputs for accuracy, quality, and appropriate use.
Collaborate effectively across diverse, cross-functional teams; actively support teammates, share knowledge, and contribute to an inclusive, high-performing consulting culture grounded in teamwork, continuous learning, and collective success.

Required Qualifications, Capabilities, and Skills

Professional work or internship experience with a proven track record of developing strategic business recommendations or improvements that deliver measurable results.
Demonstrated structured problem-solving and analytical skills, with the ability to turn data and qualitative information into insights.
Strong written and verbal communication skills and experience developing clear presentations or other business deliverables.
Demonstrated ability to work collaboratively across diverse teams, contribute to a positive and inclusive team environment, and balance individual ownership with shared accountability for team outcomes.
Ability to manage assigned work with ownership, attention to detail, speed, and sound judgment.
Intellectual curiosity and demonstrated ability to learn unfamiliar topics quickly.
Demonstrated fluency using digital and/or GenAI tools to improve knowledge work, with appropriate validation and judgment.
Ability to travel up to 10%.

Preferred Qualifications, Capabilities, and Skills

Approximately 1–3+ years of relevant professional experience; strong internship or equivalent project experience may be considered.
Management consulting, internal consulting, strategy, transformation, process improvement, analytics, or financial services experience.
Experience with process mapping, customer journeys, operating models, automation, analytics, or transformation initiatives.
Demonstrated foundational understanding of AI concepts, with the ability to identify business processes and opportunities where AI solutions can be effectively implemented to drive operational improvement and innovation.
Foster cross-functional collaboration to identify and implement process improvement opportunities across departments.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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More about this job

Skills

Problem solving
Business processes
Presentation skills
Research
Analytical skills
Communication skills
Attention to detail
Process improvement
Collaboration
Sales
Customer service
Child care
Mental health
Coaching
Compensation and benefits

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