Jobs in the United States

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Added 1 min ago
IT Systems Administrator - Caro Area
The Pivot Group Network
Caro · Caro, MI
Scripting skills in PowerShell or similar tools for automation.
Added 1 min ago
Continuous Improvement Leader
Vantedge Medical - VDB
San Jose, CA
…support quality enhancements, equipment and tooling upgrades, automation optimization, and overall manufacturing flow improvements. A key part of your role will be ensuring strong associate…
Added 1 min ago
Mechatronic Apprentice I
Amazon.com Services LLC
Goodyear, AZ
As a Mechatronics & Robotics Apprentice (MRA), you will learn to combine electronic, mechanical, computer and automation engineering skills at the workplace. During on-the-job learning…
Added 4 mins ago
PLC Programmer - Flint Area
The Pivot Group Network
Flint · Flint, MI
Integrate PLCs with HMIs, sensors, and other automation devices.
Added 8 mins ago
Director, Human Resource Business Partner
Government Employees Insurance Company
Bethesda, MD
Added 8 mins ago
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Distribution Center Associate - Part Time
REXEL
Orlando, FL
- Part-time
…under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution…
Added 9 mins ago
Sr. Associate, Process Improvement Engineer
West Pharmaceutical Services
St. Petersburg, FL
In this role, you will be key to implementing new technology, developing and introducing process improvements, standards, life cycle management and validation in select process areas,…
Added 9 mins ago
Associate, Process Improvement Engineering
West Pharmaceutical Services
St. Petersburg, FL
General knowledge of OSHA/EPA/safety regulations, manufacturing, and process automation.
Added 9 mins ago
Senior ServiceNow Platform Developer (1043) - Systems and Analytics - Department of Human Resources
City and County of San Francisco
San Francisco, CA
…employee service delivery and HR case management to workflow automation, data modeling and reporting, and platform integrations. The team plays a critical role in modernizing HR operations…
Added 9 mins ago
Associate Enrollment Specialist
Remote, United States
…alternatives which align with the needs of the individual. Associate Enrollment Specialists utilize consultative relationship building skills focused on a supportive and empathetic…
Added 9 mins ago
Lead, Conditions Management Marketing
Humana
Tallahassee, FL
Drive improvements in delivery velocity, quality, predictability, and team effectiveness through strong operating practices and continuous process improvement.
Added 9 mins ago
Lead AI Automation Engineer
Humana
Fort Lauderdale, FL · Tampa, FL
Experience leading AI automation, generative AI, agentic AI, or intelligent process automation initiatives in a large enterprise.
Added 9 mins ago
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Distribution Center Associate - Part Time
Rexel USA
Orlando, FL
- Part-time
…under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution…
Added 10 mins ago
Director of IT ERP & Analytics Solutions
IMSUS Integrated Merchandising Solutions
Skokie, IL · Kenosha, WI
…Development Manager, IT Support / Quality Assurance Manager, and Associate Manager of Analytics. Success requires developing these leaders, aligning competing priorities, translating…
Added 10 mins ago
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Cybersecurity Director
Accenture
Miami, FL · Orlando, FL · St. Petersburg, FL
- $132,500 to $338,300 USD / year
…cybersecurity architectures that enable secure modernization, automation, cloud adoption, without compromising utility reliability or…
Added 11 mins ago
VP, Head of Program Management - AI
Synchrony Bank
United States
Experience delivering strategic technology, data, digital, analytics, automation, AI, or enterprise transformation programs in financial services, banking, or another highly regulated…
Added 12 mins ago
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Revenue Operations Associate
Outset
San Francisco, CA
- $125,000 to $150,000 USD / year
…automations, ARR reporting, quota and comp tracking, sales process and policy. Today one person runs all of it, with AI tools doing a lot of the heavy lifting. Your job is to take real…
Added 15 mins ago
Equipment Maintenance Technician (Ion Implant) Night Shift (2505784)
onsemi
Gresham, OR
…of semiconductor manufacturing equipment within the Implant process area. The personal performance will directly impact the company’s strategic plan to optimize capacity and factory…
Added 19 mins ago
Tax Strategist
H&R Block
BANKS, OR
…knowledge of the regulations, laws and acts that govern the process. Mentor and guide peers through knowledge transfer and skill development. Foster and enhance continuous improvement…
Added 19 mins ago
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Test and Service Engineer
Spherion
Bay City, MI
- $27 to $37 USD / hour
…Service and Test Engineer to join a leading team in leak testing automation. In this role, you will be the bridge between internal engineering and the client site. You will oversee machine…
Added 19 mins ago
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ACCOUNTING ASSOCIATE
Spherion
College Station, TX
- $20 to $23 USD / hour
Accounting Operations and Financial SupportTransaction Processing: Review, route, and process core financial transactions, including accounts payable, cash deposits, billing, receivables,…
Added 26 mins ago
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Lead PostgreSQL Database Administrator
Green Dot Corporation
Los Angeles, CA
- $109,300 to $163,900 USD / year
Added 28 mins ago
BA
Director, Data Analytics & Intelligence
Bloom Ads Global Media
Woodland Hills, CA
- $125,000 to $150,000 USD / year
Partner with internal teams and external technology partners to improve data quality, consistency, automation, documentation, and scalability.
Added 35 mins ago
VC
Technology Audit Manager
Verizon Corp Rsrcs Group LLC
Basking Ridge, NJ · Ashburn, VA · Lake Mary, FL
- $84,000 to $161,000 USD / year
…vetting of observations, including leading vetting calls with process owners. Communicate results and risk ratings to management and process owners in terms of business impact, not just the…
Added 35 mins ago
Warehouse Associate/Truck Driver
REXEL
La Vista, NE
…under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution…

JPMC page

Internal Strategy & Process Consulting Associate I

Columbus, OH, United States

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Job details

Experience: Approximately 1–3+ years of relevant professional experience; strong internship or equivalent project experience may be considered.
Posting language: English
Posted: Nov 2, 2026

Original job description

Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase’s commitment to operational excellence. The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions. Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement. We are committed to shaping a future where innovation and excellence are at the heart of everything we do. As an Internal Strategy & Process Consulting Associate I at JPMorgan Chase, you will work as part of a consulting engagement team solving complex business and transformation challenges across JPMorgan Chase. You will help translate ambiguous questions into structured analyses, conduct stakeholder discovery, analyze qualitative and quantitative information, and develop insights and recommendations. You will own defined analyses, deliverables, or portions of a workstream with guidance from senior consultants. You will collaborate with teams to understand and optimize processes, enhancing operational efficiency. Your work will require initiative and judgment to resolve challenges and propose strategic improvements. You will analyze data, craft compelling narratives, and work with diverse teams to achieve common goals. You will also use enterprise-approved GenAI and digital tools to accelerate high-quality consulting work while critically evaluating outputs and applying sound judgment.

Job Responsibilities

Break down complex business problems using structured and hypothesis-driven problem solving; conduct analyses that lead to clear insights and actionable recommendations.
Own defined analyses, deliverables, or portions of a workstream from planning through completion, with guidance from senior consultants; proactively manage commitments, communicate progress and risks, and support the broader engagement team in delivering high quality outcomes
Collaborate with project teams to conduct stakeholder interviews, synthesize qualitative findings, and rapidly develop working knowledge of unfamiliar business domains.
Analyze data and visualize business processes to identify root causes, performance gaps, customer or employee pain points, risks, and improvement opportunities.
Develop clear, executive-ready presentations and other consulting work products that connect evidence to insights, implications, and recommended actions.
Support workshops and working sessions, including preparation, facilitation support, synthesis, and follow-up.
Use enterprise-approved GenAI/LLM tools to accelerate research, synthesis, analysis, ideation, and development of consulting deliverables while validating outputs for accuracy, quality, and appropriate use.
Collaborate effectively across diverse, cross-functional teams; actively support teammates, share knowledge, and contribute to an inclusive, high-performing consulting culture grounded in teamwork, continuous learning, and collective success.

Required Qualifications, Capabilities, and Skills

Professional work or internship experience with a proven track record of developing strategic business recommendations or improvements that deliver measurable results.
Demonstrated structured problem-solving and analytical skills, with the ability to turn data and qualitative information into insights.
Strong written and verbal communication skills and experience developing clear presentations or other business deliverables.
Demonstrated ability to work collaboratively across diverse teams, contribute to a positive and inclusive team environment, and balance individual ownership with shared accountability for team outcomes.
Ability to manage assigned work with ownership, attention to detail, speed, and sound judgment.
Intellectual curiosity and demonstrated ability to learn unfamiliar topics quickly.
Demonstrated fluency using digital and/or GenAI tools to improve knowledge work, with appropriate validation and judgment.
Ability to travel up to 10%.

Preferred Qualifications, Capabilities, and Skills

Approximately 1–3+ years of relevant professional experience; strong internship or equivalent project experience may be considered.
Management consulting, internal consulting, strategy, transformation, process improvement, analytics, or financial services experience.
Experience with process mapping, customer journeys, operating models, automation, analytics, or transformation initiatives.
Demonstrated foundational understanding of AI concepts, with the ability to identify business processes and opportunities where AI solutions can be effectively implemented to drive operational improvement and innovation.
Foster cross-functional collaboration to identify and implement process improvement opportunities across departments.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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More about this job

Skills

Problem solving
Business processes
Presentation skills
Research
Analytical skills
Communication skills
Attention to detail
Process improvement
Collaboration
Sales
Customer service
Child care
Mental health
Coaching
Compensation and benefits

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