Internal Communications Associate

J.P. Morgan Commercial Banking delivers extensive industry knowledge, local expertise and seamless global capabilities to clients including corporations, municipalities, financial institutions, real estate investors and owners and not-for-profit organizations. Clients range from high-growth tech startups and restaurant franchises to commercial real estate developers and major healthcare systems. We offer a comprehensive set of financial products and services including credit, asset-based lending, real estate finance and treasury services. Commercial Banking also works across lines of business to provide clients with access to investment banking and asset management services.

As an Internal Communications Associate, you'll help deliver on our internal communications objectives across Commercial Banking. You're an excellent written and oral communicator who is organized, proactive and thoughtful, and demonstrates the ability to execute across all aspects of communications with precision and excellence. In addition, you'll think creatively about how to engage with thousands of employees using various channels and mediums and be a cool-headed project manager who can keep multiple priorities moving forward simultaneously. You'll support the team with incoming requests and priorities and will help maintain the tools and systems that keep our team organized and coordinated.

Job responsibilities

• Support internal communications and employee engagement strategy and execution for Commercial Banking, this includes supporting internal Town Halls, All Hands and employee events; assisting with drafting and sending executive communications, including internal messages and talking points; writing internal newsletters and sourcing, writing and editing compelling stories from our business to raise awareness of the team’s work and impact.

• Develop strong relationships with communicators across the Global Banking team and the firm, and with key partners including Finance & Business Management, Marketing, Events, Editorial, Strategy, Legal and others to achieve our priorities.
• Stay up to date on communications trends and industry news, contributing insights and helping identify opportunities to drive greater impact through strategic communications.
• Work effectively with senior stakeholders to understand their communications goals and needs and support them with best-in-class execution.
• Track and measure results to showcase business impact.

Required qualifications, skills and capabilities:

• 3+ years of work experience and a bachelor’s degree in communications, business, finance, economics or other related area.
• Outstanding writing and editing skills and an ability to communicate effectively with all levels of employees and management.
• Excellent project management and organizational skills with the ability to multitask and prioritize high-volume, high-priority initiatives in a dynamic, fast-paced environment.
• Passion and creativity for storytelling, with the ability to breakdown complex subjects for different audiences.
• Unwavering attention to detail.
• Cultivate and maintain strong relationships with executives, colleagues and stakeholders to enhance communication and support business objectives.
• Demonstrate sound judgement, strong risk awareness and an analytical, strategic approach to problem solving.
• Comfortable operating in a matrixed organization and across time zones / stakeholders.
• Working knowledge of corporate internal and employee communications strategies, best practices, implementation and execution.
• Highly proficient in Word, Excel, PowerPoint.

Preferred qualifications, capabilities and skills:

• Solid understanding of the financial services industry
• Knowledge of Microsoft Teams, Sharepoint and intranet technology
• Experience in public relations

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans