Global Security - Security Officer

At JPMorganChase, the safety of our employees, clients, and assets is a top priority - and our Global Security team is at the heart of making that happen. If you're a security professional who thrives in a dynamic environment and takes pride in keeping people safe, this is your opportunity to be part of a team that operates at the highest level, every single day. As a Security Officer at JPMorganChase within the Global Security – North America Physical Security team, you will play a critical role in maintaining a safe and secure environment across our retail and corporate locations. You will be responsible for protecting personnel, managing access, responding to emergencies, and supporting special events and executive security operations. This role offers the opportunity to grow within a globally recognized security organization while making a direct and meaningful impact on the safety of thousands of people each day.

Job responsibilities

• Ensure the safety and security of critical areas, personnel, and assets through active monitoring, post coverage, and regular foot patrols of lobbies, corridors, loading docks, and assigned locations
• Control and monitor access to buildings, operating doors, gates, and entry points while verifying credentials and maintaining accurate access logs
• Inspect grounds and premises regularly, identifying and reporting fire, safety, and security hazards to the appropriate teams
• Manage alarms and respond to emergencies promptly, including climbing and descending stairs during incident response when elevators are unavailable
• Conduct counter-surveillance activities and defuse difficult or escalating situations with professionalism and sound judgment
• Participate in special event security and executive protection operations as assigned
• Operate two-way radios, access-control devices, screening equipment, and complete written and electronic logs and incident reports with accuracy
• Maintain annual security clearance and all required certifications in compliance with firm and regulatory standards
• Adapt to indoor, outdoor, and transitional post assignments, working in all weather conditions typical of the New York City environment throughout a shift

Required qualifications, capabilities, and skills

• Formal training or certification on Security Officer concepts and [x]+ years of applied experience
• Active State Security Guard License (required prior to start)
• Current CPR, AED, and First Aid certification
• Certificate of Fitness for Citywide Fire Guard for Impairment (F-01) - Fire Watch Certification
• Training in fire safety and crime prevention
• Working knowledge of critical infrastructure security operations, technical security, alarm management, and mobile communications
• Corrected vision at a minimum of 20/50 and ability to hear and understand normal conversation at a distance of 10 feet
• Excellent verbal and written communication skills with a strong customer and client focus
• Ability to meet the physical demands of the role, including standing and walking for extended periods during a 9-hour tour, lifting and carrying up to 20 lbs occasionally and up to 10 lbs frequently, and working in all weather conditions
• Professional appearance, personal cleanliness, and a high standard of conduct and integrity

Preferred qualifications, capabilities, and skills

• Associate degree or U.S. Military background with honorable discharge
• Minimum of five years of prior Security Officer experience in a corporate, retail, or critical infrastructure environment
• Advanced working knowledge of incident reporting applications and integrated security platforms
• Experience supporting executive protection, special events, or high-profile security operations
• Familiarity with New York City-specific regulatory and compliance requirements for security personnel

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

The Global Security (GS) team protects the firm’s people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent and client collaboration. Teams are responsible for developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations and security operations on a global basis.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans