Communications Analyst

The Global Banking Communications team is seeking a talented, highly organized Communications Analyst to join a newly created team focused on internal content and storytelling across Global Banking. This is an opportunity for an early-career communications professional to build strong writing, editing, digital publishing and measurement skills while gaining exposure to a broad global business. As a Communications Analyst within Global Banking Communications, you will help develop and deliver compelling internal communications that keep employees informed, engaged and connected to the business. Working closely with colleagues across the Global Banking Communications team, you will draft, edit and distribute newsletters; write and publish intranet content and internal stories; maintain editorial calendars and content trackers; and collect and report on communications metrics.

Job responsibilities

• Draft and edit internal communications content, including newsletters, intranet articles, employee stories, announcements and other editorial content.
• Support the production and distribution of Global Banking newsletters, gathering submissions and information from communications partners and subject matter experts, editing for clarity and consistency, and preparing content for publication. Global Banking's existing newsletter portfolio includes recurring publications with defined audiences, formats and cadences.
• Support the Global Banking editorial calendar and content pipeline, tracking stories, owners, deadlines, status and publication plans; assist with the end-to-end publishing process, including drafting, proofreading, fact-checking, incorporating edits, coordinating reviews and preparing content for publication.
• Develop intranet content and stories that help employees better understand Global Banking's businesses, people, clients, culture and strategic priorities; help maintain intranet pages to ensure content is current, accurate and easy to navigate. Global Banking's Communications team has established dedicated intranet pages as part of its broader content strategy.
• Use AI tools to support research, content development and communication workflows, while ensuring accuracy and maintaining high editorial standards.
• Gather, track and report communications metrics across newsletters, intranet content and internal stories. Maintain accurate performance data and help prepare recurring reports on readership, engagement and content performance.
• Work collaboratively with communications colleagues across Global Banking and the broader organization, and provide support for communications projects as needed.

Required qualifications, capabilities, and skills:

• Bachelor's degree or equivalent experience in communications, journalism, English, marketing, public relations or a related discipline.
• Strong writing, editing and proofreading skills, with excellent command of grammar and meticulous attention to detail.
• Ability to synthesize information and translate complex topics into clear, concise and engaging content.
• Strong organizational skills and the ability to manage multiple assignments and deadlines.
• Creative thinker with intellectual curiosity and an interest in learning about Global Banking and financial services.
• Strong interpersonal skills and a collaborative approach to working with colleagues and stakeholders.
• Comfortable working with data and basic communications metrics.
• Ability to take direction, incorporate feedback and develop quickly in a fast-paced environment.
• Self-starter with a positive attitude and willingness to take ownership of assignments.

Preferred qualifications, capabilities, and skills:

• 2+ years of experience in communications, journalism, marketing, digital content or a related field; experience writing or editing for a publication, website, newsletter or other digital channel.
• Experience with content management systems or web publishing platforms, with podcast or video experience a plus.
• Exposure to analytics or communications measurement. The firm's internal communications measurement environment includes Tableau Cloud and Adobe Analytics/AEM data.
• Interest in financial services, business journalism or corporate communications.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans