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Added 2 mins ago
Senior Data Engineer, AdTech
T-Mobile USA, Inc.
NY · Philadelphia, PA
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team…
Added 6 mins ago
Scheduler Analyst - Austin Water
City of Austin
United States
Under general supervision, this position performs and manages tasks to assist engineering or management on project or workforce planning and scheduling.
Added 11 mins ago
Bilingual Human Resources Administrator
Loenbro
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Added 13 mins ago
MS
Associate Researcher I- Immunology and Immunotherapy
Mount Sinai Health Systems
New York, NY
- $58,661 to $78,000 USD / year
DescriptionThe Associate Researcher I is a laboratory research position, responsible for independent conduct of routine and standardized experiments. This individual assists in the…
Added 16 mins ago
GENERAL MANAGER - A&G
Twenty Four Seven Hotels
Palm Desert, CA
…operational performance, financial results, guest satisfaction, and associate…
Added 16 mins ago
Associate Researcher (Dr. Batista Brito's Lab) - Neurosciences
Mount Sinai Health Systems
New York, NY
DescriptionThe Associate Researcher is an entry laboratory research position, responsible for conduct of routine and standardized experiments using techniques specific to the assigned…
Added 27 mins ago
CO
Structural and New Construction Examiner (Electrical)
City of Syracuse
Syracuse, NY
- $58,878 to $67,539 USD / year
…the New York State Board of Regents to grant degrees with an Associate's Degree in Architectural Technology, Building Construction Technology, or a closely related field and four (4) years…
Added 27 mins ago
CO
Director of Enterprise Technology Solutions, IT
City of Syracuse
Syracuse, NY
- $95,000 to $102,000 USD / year
Establishes key performance indicators and metrics for technology operations and project outcomes.
Added 27 mins ago
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Surveyor - Engineering Technician
Cass County Government
Fargo, ND
- $24.38 to $26.7 USD / hour
If you're highly analytical and detail-oriented, you could excel as a part-time seasonal Surveyor - Engineering Technician with Cass County North Dakota! We need someone to support vital…
Added 37 mins ago
Associate Mechanical Engineer
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…what others think is impossible. Our employees are not only part of history, they're making…
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2027 Associate Technical Editor and Writer/Technical Editor and Writer
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Added 43 mins ago
Engineer – Combination Product Development, Prefilled Syringe (PFS) Platform
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CA
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission - to serve patients living with serious illnesses - drives all that we do.
Added 43 mins ago
Associate Manufacturing - Nights
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Added 1 hour ago
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Office Manager, Office of Highway Maintenance
Prince George's County Government
Largo, MD
- $55,810 to $75,745 USD / year
…administrative, operational, financial, and executive support to the Associate Director. Responsibilities include analyzing information and preparing decision briefs, managing office…
Added 1 hour ago
NETA Level 4 Certified Senior Technician
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…individual acts as the on-site technical authority, guiding project execution, upholding NETA and safety standards, and mentoring less experienced…
Added 1 hour ago
Clinical Trials Associate
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…innovation and improving patient outcomes. As a Clinical Trials Associate, you will provide essential administrative and project coordination support to clinical project teams, helping…
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Cashier
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- $16.1 to $19.25 USD / hour
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- $16.1 to $19.25 USD / hour
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2027 Associate Technical Editor and Writer/Technical Editor and Writer
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Associate Mechanical Engineer
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2027 Associate Systems Engineer – Sykesville MD
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JPMC page

Client Service Associate

Plano, TX, United States

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Job details

Experience: 3+ years of client facing work experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Be a trusted advisor to our Commercial Bank clients. Manage multiple relationships with our clients to help provide support for any issues that may arise with the use of our complex treasury and cash management products and services. As a Client Service Associate within the Commercial Bank, you will resolve client requests while working in partnership with Service Operations, Sales partners, and Bankers located in the United States and across the globe. Client Service Associates are a trusted member of the client’s team and deeply connected to deliver the growth and success for an assigned portfolio. In this role, you will serve as the primary point of contact for each client assigned to your portfolio. Interact with Owners, Chief Executive Officers, Presidents, Chief Financial Officers, Treasurers and other high level client contacts to help research and resolve issues for our Commercial Bank clients. Communicate through Zoom, email and phone to build strong relationships and provide a level of service that JP Morgan Chase customers have learned to expect.

Job Responsibilities

Lead your assigned book of clients autonomously by delivering solutions and upholding JP Morgan Chase standards and operating principles
Develop long term client relationships
Proactively work to determine service improvements and solicit client input and feedback to drive client satisfaction
Conduct annual relationship reviews with clients to identify potential customer-level fraud exposure and recommend appropriate products to mitigate risk or provide other efficiencies
Proactively discuss client trends/issues with internal partners to further customize solutions for clients
Actively participate in deal team meetings as new products and services are added to clients
Influence internal partners to recommend products and services based on knowledge of client behaviors
Learn and understand existing and upcoming technologies to support client consultation and requests
Identify opportunities for use of digital tools to offer self-service solutions with a high degree of success
Solicit feedback on product and service offerings in an effort to continuously adapt to the ever-changing commercial banking landscape

Required qualifications, capabilities and skills

Data Analytics & Change Management experience
Ability to influence others without direct supervision
Ability to provide quantifiable management reporting & present findings
Project Management & Execution
Excellent verbal, written, interpersonal, presentation, negotiating and organizational skills
Strategic thinking with the ability to adapt to change
Demonstrated team building skills and ability to work in a team environment
3+ years of client facing work experience

Preferred Qualifications, capabilities and skills

Comprehensive knowledge of Treasury Services and/or Custom Card products
Bachelor of Science or Business Administration Degree
Passion for learning new operating models, technologies, and industry trends
Google G suites / Microsoft Office adept

Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth.

Become a part of our many Business Resource Groups, employees who come together on topics such as ethnicity, gender, age, accessibility, special interests and more
Help the community through expansive volunteer opportunities
Join one of our focus groups aimed at Innovation and Transformation, creating the future experience for our clients and employees

Final Job Grade and officer title will be determined at time of offer and may differ from this posting. Some travel required (10%) to visit clients and internal partners. Please note this role is not eligible for employer immigration sponsorship.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

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