Jobs in the United States

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Added just now
Sr. Manager - Global Service Portfolio, MMS Infusion
CareFusion Solutions, LLC
United States
…into differentiated aftermarket service offerings, service programs, maintenance solutions, digital capabilities, and lifecycle…
Added just now
Sr. Manager - Global Service Portfolio, Pharmacy Automation
CareFusion Solutions, LLC
United States
…into differentiated aftermarket service offerings, service programs, maintenance solutions, digital capabilities, and lifecycle…
Added just now
SH
Facilities Manager III
Stanford Health Care
United States
- $68.52 to $90.78 USD / hour
Facility Manager III – Site Support Services (SSS)
Added 2 mins ago
Private Equity Assistant Controller, PPM
PPM America
Chicago, IL
5-7 years of directly relevant experience required
Added 2 mins ago
Store HR Rep - New Store - Glen Carbon, IL
Meijer Stores LP
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Development programs for advancement and career growth
Added 5 mins ago
Regional Safety Group Manager
General Motors LLC
Warren, MI · Pasadena, CA · San Francisco, CA · Palo Alto, CA
The Enterprise Operations Regional Safety Manager leads safety strategies and day-to-day safety operations across the global GM enterprise in their assigned regions, sites, and functions.…
Added 6 mins ago
AC
Recruiter (Entry Level)
Aston Carter
Seattle, WA
- $36 USD / hour
Partner with hiring teams to understand role requirements and identify suitable talent through proactive sourcing strategies.
Added 6 mins ago
AC
Recruiter (Entry Level)
Aston Carter
Chicago, IL
- $36 USD / hour
Partner with hiring teams to understand role requirements and identify suitable talent through proactive sourcing strategies.
Added 8 mins ago
Director, Business Transformation - D5 Deployment Lead (Magellan Program)
Boston Scientific
Arden Hills
● Partner closely with the Cutover Manager to coordinate deployment cutover activities and execution plans.
Added 8 mins ago
Principal Product Manager, Downstream CDx
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This role follows a hybrid work model requiring employees to be in our local office at least three days per week
Added 10 mins ago
Specialist, Account Manager
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Otis Elevator Company is searching for a highly motivated Specialist, Account Manager, responsible for territory sales, margin growth & customer satisfaction for customers in the Traverse…
Added 11 mins ago
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Maintenance Execution Manager
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Added 12 mins ago
TL
Program Manager, GRC & AI Strategy
TransUnion LLC
Chicago, IL · Reston, VA · Crum Lynne, PA · White Plains, NY
- $142,500 to $237,500 USD / year
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Added 13 mins ago
Manager Electronics Engineering 3
Northrop Grumman
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Added 13 mins ago
Manager 3 - Business Development
Northrop Grumman
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Northrop Grumman is seeking a Manager 3, Business Development, to join the Enterprise Business Development Excellence organization. Reporting to the Director, Enterprise BD Training, this…
Added 13 mins ago
Manufacturing Engineering Director
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…capability, producibility, and product quality across production programs. This role leads a team of managers and engineers responsible for developing, deploying, and continuously improving…
Added 14 mins ago
Program Planning Manager - Level 2
Northrop Grumman
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This individual will serve as a process/tool Homeroom Subject Matter Manager for the Scheduling Management team within Intelligence Systems Division with duties centered on the overall…
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Stretch Therapist
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Must hold the required licensing and certification
Added 14 mins ago
Manager, Quality Improvement
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Added 14 mins ago
NA Associate Marketing Manager- Royal Canin
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…America PRO Business Unit. This person will work to streamline programs and communications for a cohesive “North America” partner experience, while understanding the unique market needs of…
Added 15 mins ago
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Human Resources Manager
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- From $65,000 USD / year
Nation Security is seeking an experienced Human Resources Manager to lead day-to-day HR operations and support our security workforce. Based on-site in Miami, this role partners closely…
Added 16 mins ago
Dietary Aide HCC
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…procedural guidelines, and as may be directed by the Dietary Manager or supervisor. Follows facility procedure for storing, serving and transporting food and supplies. Is also responsible…
Added 17 mins ago
Fleet Driver III AH
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Added 17 mins ago
Project Manager (Biomedical) - Exton, PA
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The Project Manager is responsible for leading customer-sponsored manufacturing programs from opportunity assessment and contract handoff through technology transfer, process development,…
Added 17 mins ago
Project Manager, Principal Associate (Social innovation - Mobility Forward Focus)
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JPMC page

Client Service Account Manager

Tampa, FL, United States

Apply on jpmc.fa.oraclecloud.com About employer

Applications open in a new tab.

Job details

Experience: Minimum 3 years of relevant industry or functional experience in client service, operations, or a related role
Posting language: English
Posted: Nov 10, 2026

Original job description

Service excellence builds trust and trust builds long-term client partnerships. Join a team where your relationship skills and problem-solving mindset drive measurable impact for clients. You’ll help shape a consistent, well-controlled client experience while supporting growth and innovation.

As a Senior Client Service Account Manager in Payments Client Service, you will take direct responsibility for servicing a larger, more complex portfolio of corporate and financial institution clients. You will deepen relationships through proactive engagement, lead solutions across partners, and drive service excellence across payments and cash management solutions.

Job responsibilities

Serve as a strategic advisor by providing consultative support on operational and service-related decisions
Lead resolution and escalation of service issues by coordinating internal partners and driving timely outcomes
Identify product and service gaps through analysis of client needs and usage patterns
Recommend and support implementation of service delivery improvements and product enhancements
Communicate complex issues and solutions clearly to clients and internal stakeholders
Promote adherence to risk policies and control standards, escalating concerns appropriately
Maintain awareness of relevant legal, regulatory, and cybersecurity developments and support client readiness
Lead smaller initiatives and workstreams using project management disciplines, including planning, risk identification, stakeholder engagement, and execution
Partner with clients through change management events by driving readiness, facilitating communication, and removing obstacles
Lead structured client relationship reviews to identify opportunities to strengthen partnerships and improve the client experience

Required qualifications, capabilities and skills

Minimum 3 years of relevant industry or functional experience in client service, operations, or a related role
Advanced understanding of payments and cash management solutions and associated client needs
Strong written and verbal communication skills, including the ability to explain complex topics clearly
Strong organizational skills with the ability to manage multiple priorities and deliver results
Proven ability to build and maintain effective partnerships with clients and internal teams
Demonstrated sound judgment, risk awareness, and comfort with escalation when needed
Proficiency with virtual connectivity and collaboration tools to support client engagement
Experience leading smaller initiatives or workstreams, including planning and stakeholder coordination

Preferred qualifications, capabilities and skills

Experience supporting a larger and/or more complex client portfolio
Experience contributing to service improvement initiatives, process enhancements, or client experience programs
Familiarity with change management activities impacting clients (communications, readiness, issue management)
Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.
Comfort using digital solutions and knowledge resources to improve productivity and client outcomes

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Apply on jpmc.fa.oraclecloud.com About employer

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Jobs in the United States