Automation Testing Software Engineer III

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Automation Testing Software Engineer III at JPMorganChase within the Consumer and Community Bank- Business Banking, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. The Automation Engineer will design, build, and maintain automated test solutions that improve product quality and delivery speed, with a primary focus on digital accessibility/ADA compliance testing and test automation engineering. The ideal candidate has strong QA engineering fundamentals, hands-on automation experience, familiarity with desk check practices and modern QA processes, and of supporting full-stack engineering capabilities to contribute to accessible user interfaces, backend services, and end-to-end quality improvements.

Job responsibilities

• Design, develop, and maintain scalable automated test frameworks (UI, API, integration, regression).
• Create and execute automated test suites aligned to product requirements, risk, and release timelines.
• Partner with developers, product owners, and QA to define acceptance criteria and test strategies early in the SDLC, and contribute targeted frontend and backend code changes that improve accessibility, testability, and automated coverage.
• Perform and document desk checks (e.g., peer review of test cases/automation code, requirements walkthroughs, defect prevention reviews) to catch issues early.
• Support ADA / accessibility testing by validating accessibility requirements and integrating accessibility checks into QA workflows where possible; collaborate on remediation of accessible UI components, semantic markup, keyboard interactions, and focus management.
• Analyze test failures, troubleshoot root causes across frontend components, backend services, APIs, and data flows, and drive defects to resolution with clear reproduction steps and evidence.
• Improve CI/CD quality gates by integrating automated testing into pipelines and reporting results.
• Maintain test data, test environments, and test documentation to ensure repeatable, reliable testing.
• Track and report quality metrics (coverage, pass rates, defect trends) and recommend improvements.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Demonstrated experience with QA engineering with a focus on test automation.
• Proficiency in at least one programming language used in automation (e.g., Java, Python, JavaScript/TypeScript, C#), with working knowledge of HTML, CSS, JavaScript/TypeScript, and a modern frontend framework (e.g., React or Angular) to support accessible UI development and testing.
• Experience with test automation tools/frameworks (e.g., Selenium, Playwright).
• Strong understanding of QA methodologies, test design techniques, and defect lifecycle management.
• Experience testing APIs (REST/JSON), including validation of contracts, schemas, and edge cases; working knowledge of backend service development, frontend-to-API integration, and SQL/data validation to support end-to-end automation and defect remediation.
• Familiarity with version control and CI/CD tooling.
• ADA / Digital Accessibility testing experience (e.g., WCAG 2.1/2.2 concepts, ARIA basics, keyboard navigation, screen reader considerations).
• Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, test creation, troubleshooting, or documentation) with demonstrated ability to critically evaluate, validate, and refine AI-generated outputs for correctness, performance, and security.
• Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; ability to guide peers on safe and effective usage within team practices.

Preferred qualifications, capabilities, and skills

• Experience with accessibility testing tools (e.g., axe, Lighthouse, WAVE) and/or building accessibility checks into automation, complemented by hands-on full-stack development experience delivering accessible frontend components and backend APIs (eg., React/Angular with Java/Spring Boot or Node.js).
• Strong “shift-left” QA habits including desk checks, requirement reviews, and test strategy reviews.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans