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Added 4 mins ago
GM
Accountant I - Full Time - Taylorsville
Granger Medical
Taylorsville, UT
- From $60,000 USD / year
- Full-time
Collaborate with the payroll implementation team to ensure accurate data integration into the data warehouse.
Added 6 mins ago
T
Practice Manager
TEKsystems
Hanover, MD
- $125,000 to $180,000 USD / year
…simples, mais complets, concernant les offres de pratique, leur intégration à nos autres offres, le paysage concurrentiel, le profil de la clientèle cible, la proposition de valeur et la…
Added 6 mins ago
Post-Delivery (PD) Analyst - Washington DC
Serco
Annapolis, MD
Lead our PD support team and assist the Government PD Principal Assistant Program Manager (PAPM).
Added 6 mins ago
Post-Delivery (PD) Analyst - Washington DC 1
Serco
Annapolis, MD
Lead our PD support team and assist the Government PD Principal Assistant Program Manager (PAPM).
Added 6 mins ago
Director, Global B2B TPM
Lyft
Baltimore, MD
We're looking for a Technical Program Manager who can bring order, rigor, and momentum to a program of this scale: one that spans multiple P&Ls, multiple geographies, and multiple…
Added 6 mins ago
Business Intelligence and Data Manager
Washington Metropolitan Area Transit Authority
Riverdale Park, MD
The Business Intelligence and Data Manager will support the Finance Department's Management and Budget (M&B) Office which is responsible for the management of the operating and capital…
Added 6 mins ago
Business Intelligence and Data Manager
Washington Metropolitan Area Transit Authority
Takoma Park, MD
The Business Intelligence and Data Manager will support the Finance Department's Management and Budget (M&B) Office which is responsible for the management of the operating and capital…
Added 6 mins ago
Business Intelligence and Data Manager
Washington Metropolitan Area Transit Authority
New Carrollton, MD
The Business Intelligence and Data Manager will support the Finance Department's Management and Budget (M&B) Office which is responsible for the management of the operating and capital…
Added 6 mins ago
Business Intelligence and Data Manager
Washington Metropolitan Area Transit Authority
Chevy Chase, MD
The Business Intelligence and Data Manager will support the Finance Department's Management and Budget (M&B) Office which is responsible for the management of the operating and capital…
Added 6 mins ago
Business Intelligence and Data Manager
Washington Metropolitan Area Transit Authority
College Park, MD
The Business Intelligence and Data Manager will support the Finance Department's Management and Budget (M&B) Office which is responsible for the management of the operating and capital…
Added 6 mins ago
Business Intelligence and Data Manager
Washington Metropolitan Area Transit Authority
Greenbelt, MD
The Business Intelligence and Data Manager will support the Finance Department's Management and Budget (M&B) Office which is responsible for the management of the operating and capital…
Added 6 mins ago
Business Intelligence and Data Manager
Washington Metropolitan Area Transit Authority
Hyattsville, MD
The Business Intelligence and Data Manager will support the Finance Department's Management and Budget (M&B) Office which is responsible for the management of the operating and capital…
Added 6 mins ago
Business Intelligence and Data Manager
Washington Metropolitan Area Transit Authority
Bowie, MD
The Business Intelligence and Data Manager will support the Finance Department's Management and Budget (M&B) Office which is responsible for the management of the operating and capital…
Added 6 mins ago
Business Intelligence and Data Manager
Washington Metropolitan Area Transit Authority
Gaithersburg, MD
The Business Intelligence and Data Manager will support the Finance Department's Management and Budget (M&B) Office which is responsible for the management of the operating and capital…
Added 6 mins ago
Business Intelligence and Data Manager
Washington Metropolitan Area Transit Authority
Rockville, MD
The Business Intelligence and Data Manager will support the Finance Department's Management and Budget (M&B) Office which is responsible for the management of the operating and capital…
Added 6 mins ago
Business Intelligence and Data Manager
Washington Metropolitan Area Transit Authority
Silver Spring, MD
The Business Intelligence and Data Manager will support the Finance Department's Management and Budget (M&B) Office which is responsible for the management of the operating and capital…
Added 6 mins ago
Business Intelligence and Data Manager
Washington Metropolitan Area Transit Authority
Bethesda, MD
The Business Intelligence and Data Manager will support the Finance Department's Management and Budget (M&B) Office which is responsible for the management of the operating and capital…
Added 9 mins ago
Care Manager, LTSS
Molina Talent Acquisition
Champaign, IL · Danville, IL
Promotes integration of services for members including behavioral health care and long-term services and supports (LTSS) and home and community resources to enhance continuity of care.
Added 9 mins ago
Care Manager (RN)
Molina Talent Acquisition
Kissimmee, FL
Promotes integration of services for members including behavioral health, long-term services and supports (LTSS), and home and community resources to enhance continuity of care.
Added 9 mins ago
Care Manager (BH Licensed)
Molina Talent Acquisition
Orlando, FL
Promotes integration of services for members including behavioral health, long-term services and supports (LTSS), and home and community resources to enhance continuity of care.
Added 9 mins ago
Care Manager (BH Licensed)
Molina Talent Acquisition
Naples, FL · Immokalee, FL
Promotes integration of services for members including behavioral health, long-term services and supports (LTSS), and home and community resources to enhance continuity of care.
Added 9 mins ago
Care Manager (RN)
Molina Talent Acquisition
Labelle, FL · Clewiston, FL
Promotes integration of services for members including behavioral health, long-term services and supports (LTSS), and home and community resources to enhance continuity of care.
Added 13 mins ago
EG
Safety and Certification Manager (PDS)
Egis Group
Sacramento, CA
- $160,000 to $205,000 USD / year
Establish and maintain the System Safety Management Program Plan (SSPP) aligned with FRA expectations
Added 20 mins ago
Director, Global B2B TPM
Lyft
New Orleans, LA
We're looking for a Technical Program Manager who can bring order, rigor, and momentum to a program of this scale: one that spans multiple P&Ls, multiple geographies, and multiple…
Added 20 mins ago
Staff Civil Engineer - – Natural Gas Utility Infrastructure
Surveying And Mapping, LLC
Baton Rouge, LA

JPC Partners

Program Manager

West Conshohocken, PA, United States

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Job details

Experience: 5+ years of program or project management experience within IT or enterprise technology environments
Posting language: English
Posted: Oct 29, 2026

Original job description

JPC Partners is looking for a ServiceNow Program / Project Manager to lead the delivery of a multi-workstream ServiceNow implementation. This individual will be responsible for overall program delivery, governance, stakeholder management, and coordination across business and technical teams.

In addition to leading enterprise-level projects, this role will play a key part in client relationship management, sales support, solution development, and strategic expansion of ServiceNow IT Service Management (ITSM) capabilities. The individual will collaborate with sales, technical, and leadership teams to evaluate new opportunities, support solutioning discussions, assess potential product and service expansions, and determine their impact on existing and prospective clients.

The ideal candidate will have experience managing complex enterprise technology initiatives, preferably including ServiceNow implementations and M&A-driven projects. This role requires someone who can manage multiple workstreams, maintain accountability across teams, identify risks early, and communicate effectively with both technical teams and executive leadership.

Responsibilities

Lead overall program delivery for a multi-workstream ServiceNow implementation
Own program-level planning, project schedules, milestones, dependencies, budget, resources, and deliverables
Manage cross-functional business and technical teams and drive accountability across multiple workstreams
Manage dependencies across ServiceNow workstreams, business teams, technical teams, and third-party vendors
Facilitate project governance meetings, status meetings, steering committee updates, and executive-level reviews
Develop and maintain project plans, RAID logs, action items, decision logs, and executive-level status reporting
Identify project risks, issues, and dependencies and proactively drive them through resolution
Serve as the primary escalation point for program and delivery issues
Manage scope changes and evaluate their impact on timelines, resources, budget, and overall delivery
Partner with business and technical stakeholders to define requirements, priorities, acceptance criteria, and delivery expectations
Oversee user story development, backlog management, sprint progress, and reporting across development teams
Review user stories and acceptance criteria and coordinate testing and validation to ensure delivered solutions meet documented business and process requirements
Work closely with ServiceNow developers, architects, business analysts, process owners, and other technical teams throughout the implementation
Monitor development progress and identify risks that could impact committed milestones
Coordinate system testing, integration testing, user acceptance testing (UAT), defect resolution, and production readiness
Drive go-live planning, cutover activities, deployment readiness, and post-production stabilization
Coordinate ServiceNow integrations with existing systems and newly acquired company environments
Support M&A integration efforts by identifying technology and process gaps and coordinating the transition of acquired organizations onto standardized ServiceNow processes
Ensure business stakeholders and technical teams remain aligned on priorities, requirements, timelines, and expected outcomes
Support change management, communications, training, and user adoption activities associated with new ServiceNow processes and capabilities

Qualifications

5+ years of program or project management experience within IT or enterprise technology environments
Experience managing ServiceNow implementations, integrations, upgrades, or transformation initiatives strongly preferred
Experience managing technology projects associated with mergers, acquisitions, integrations, or organizational consolidation
Experience managing multiple concurrent workstreams, priorities, dependencies, and stakeholders
Experience working in Agile/Scrum environments, including backlog management, user stories, sprint planning, and release management
Experience coordinating UAT, defect management, release readiness, and production deployments
Strong understanding of project governance, risk management, issue management, and change control
Strong executive-level communication, presentation, and organizational skills
Ability to communicate effectively between executive/business stakeholders and technical delivery teams
Strong problem-solving skills with the ability to identify delivery risks early and drive issues through resolution
Experience with Smartsheet
Familiarity with ServiceNow modules such as ITSM, ITOM, CSM, HRSD, or SPM is a plus
PMP or equivalent project management certification preferred

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More about this job

Skills

ServiceNow
Stakeholder management
Sales
IT service management
Leadership
Reporting
Change management
Project management
Agile
Scrum
Risk management
Communication skills
Organizational skills
Problem solving
Smartsheet
CSM
PMP

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