Human Resources Generalist

POSITION AT A GLANCE

• Division: Corporate
• Location: Houston, TX
• Employment type: Full-time
• Schedule: Monday-Friday, standard office hours; occasional early, late, or weekend hours as needed
• Travel: Up to 10%

ABOUT JP SERVICES

JP Services is a Gulf Coast and Permian Basin industrial services company with about 150 employees. We provide bundled testing, inspection, and cleaning services (integrity validation, chemical cleaning, nitrogen, pigging, chemical flushing, and unit decontamination), primarily to midstream pipeline operators. Our teams work out of offices in Houston and Pecos, Texas.

POSITION SUMMARY

The HR Generalist advises management on staffing and employment decisions, interprets and implements HR policies, and resolves employee matters across Houston and Pecos. The role uses independent judgment to assess workforce needs, evaluate employee relations issues, and recommend practical solutions that support business operations and compliance. The anticipated workload is approximately 60% recruiting and workforce planning and 40% HR operations, with priorities adjusted to business needs. Working under the general direction of the Vice President of Finance & Administration and with Division managers across Houston and West Texas, the HR Generalist assesses candidates, interprets policies, and develops recommendations for management. Management retains final approval of headcount, offers, compensation exceptions, terminations, and major policy changes. The role also performs the operational work needed to carry out its HR responsibilities. This role is the first addition in a planned expansion of our Human Resources Department. We expect the department to keep growing, with additional HR positions added over time to support the company.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Recruiting and Workforce Planning

• Lead recruiting for field and office positions based in and mobilizing from Houston and Pecos.
• Assess staffing priorities with Division managers and recommend hiring plans based on workload, skill gaps, turnover, and labor availability.
• Advise managers on job requirements, selection criteria, and position design.
• Post openings on job boards, social media, and the company website; source candidates directly.
• Screen resumes, conduct interviews, and evaluate candidates' qualifications, experience, and fit for the role. Recommend finalists.
• Guide managers through candidate evaluation and resolve conflicting interview feedback. Schedule finalists and maintain the JP Services interview standard: interviews of at least 30 minutes, at least two JP Services interviewers per candidate, and two hiring sign-offs before an offer.
• Collect and evaluate interview scorecards and hiring sign-offs before offers are sent.
• Prepare offer letters and coordinate pre-employment steps: reference checks, background checks, drug screens, and motor vehicle records for driving positions.
• Build hiring pipelines through trade schools, colleges, Texas Workforce Commission offices, and veterans' programs. Recommend partnerships based on workforce needs and results.
• Analyze vacancies, candidate pipelines, and time-to-fill; report hiring status weekly to the VP of Finance & Administration and recommend changes to recruiting practices or staffing plans.

HR Operations

• Coordinate new hires, terminations, and title or pay rate changes using the applicable checklists, ensuring all required steps are completed accurately and on time.
• Manage onboarding and lead new-hire orientation; collect onboarding paperwork and Employee Handbook acknowledgments.
• Complete Form I-9 employment eligibility verification within required timelines.
• Maintain accurate, confidential personnel files and HR system records.
• Serve as the first point of contact for the HR mailbox. Evaluate employee questions concerning policies, pay, and benefits; resolve issues within delegated authority and recommend solutions requiring management approval.
• Guide employees through benefits enrollment and open enrollment, interpret benefits and leave policies, and evaluate leave requests in coordination with the PEO.
• Partner with the Finance & Administration teams on overlapping duties, including payroll (setup, pay changes, and final pay) and administration.
• Manage the company uniform program, including ordering, issuing, and tracking employee uniforms. Identify service or cost issues and recommend improvements.
• Work closely with the company's PEO on payroll, benefits, and HR compliance matters.
• Partner with Safety Division employees and third-party safety administrators to evaluate employee matters.
• Prepare weekly and monthly HR reports for Executive Management. Interpret hiring, turnover, and employee-relations trends and recommend actions to improve staffing stability and management practices.
• Represent HR in company-wide initiatives.
• Support compliance work: required postings, EEO-1 reporting, unemployment claims, and employment verifications.
• Lead assigned HR improvement projects and support Employee Handbook updates and policy rollouts.
• Perform other duties as assigned.

QUALIFICATIONS

Required

• Bachelor's degree in Human Resources, Business, Administration, or a related field.
• At least three years of HR and recruiting experience.
• Strong working knowledge of Microsoft Excel, Word, and Outlook.
• Valid Texas driver's license and acceptable driving record.
• Ability to pass a pre-employment background check and drug screen.
• Working knowledge of employment requirements affecting recruiting, wage and hour practices, equal employment opportunity, Form I-9, leave, and accommodations; ability to recognize when specialist advice is needed.

Preferred

• Experience with an applicant tracking system or HR/payroll system.
• Exposure to industrial, construction, oil and gas, or other field-based workforces.
• Willingness to earn an aPHR or SHRM-CP certification within the first two years.

KNOWLEDGE, SKILLS, AND ABILITIES

• Highly organized, with close attention to detail and follow-through.
• Clear, professional writing and speaking.
• Comfortable building rapport with field employees, managers, and candidates from many backgrounds.
• Handles confidential information with sound judgment and discretion.
• Manages several open positions and deadlines at once without dropping details.
• Basic understanding of employment law (FLSA, EEO, Form I-9, FMLA), or a strong interest in learning it.
• Self-starter who asks questions, takes ownership, and looks for better ways to do the work.
• Service-minded: treats employees and candidates as customers.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Work is mainly in an office setting, using a computer and phone for extended periods.
• Occasional visits to yards and job sites, where the employee must follow site safety rules and wear required PPE.
• Occasionally lift and carry up to 10 pounds (onboarding materials).
• Travel up to 10%, including occasional overnight trips.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

EQUAL OPPORTUNITY EMPLOYER

JP Services is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law. This job description lists the general duties of the position and is not an exhaustive list. Duties may change based on business needs. This description does not create an employment contract; employment with JP Services is at-will.