Commercial Service Technician

Description

COMMERCIAL FIELD SERVICE TECHNICIAN / PLUMBER

Full-Time | $32–$38/hr BOE JP Prime Inc. is looking for a skilled Commercial Field Service Technician / Plumber to join our growing team. As a rapidly growing commercial plumbing company, we're seeking a hands-on field service technician who delivers top-tier technical work, takes ownership of every service call, and treats our clients right. If you take pride in your craft and want to grow with a company that's building something bigger, we want to meet you. At JP Prime Inc., our core values are our trademark in the industry - we're committed to top-quality work and outstanding customer service on every job. JP Prime Inc. is a sister company to John Plumbing. We offer a competitive hourly pay program with strong earning potential, steady commercial work, and real advancement opportunities, including a clear path to Lead Technician for those who want to grow.

DAY-TO-DAY RESPONSIBILITIES

• Perform commercial plumbing service, repair, and maintenance calls as assigned by dispatch and your Lead Technician
• Diagnose issues accurately and complete repairs efficiently, safely, and to company quality standards
• Document work, photos, materials, and time accurately in Service Titan at the completion of every job
• Communicate findings and recommendations to your Lead Technician and escalate complex issues when needed
• Keep your service truck clean, organized, and stocked with the parts and tools needed for the day
• Follow all safety procedures and contribute to a positive, accountable team culture
• Interact professionally with commercial clients and site contacts to ensure expectations are met

QUALIFICATIONS & RESPONSIBILITIES

• 3+ years' experience as a Commercial Service Plumber or Field Service Technician
• Experience performing commercial plumbing service work in office buildings, medical and healthcare facilities, industrial/manufacturing facilities, distribution and fulfillment centers, and similar properties
• Skilled at troubleshooting, repairing, and replacing plumbing fixtures - faucets, toilets, flush valves, instant hot water heaters, and more
• Drain cleaning and jetting experience required
• Experience working with water, irrigation, and gas piping, including PVC, copper, black pipe, and galvanized pipe
• Experience with pump systems - recirculation, booster, and duplex/triplex sump pump systems
• Ability to troubleshoot and repair commercial water heaters and/or boilers
• Able to safely operate a company service truck, stored at home in a driveway or garage (no street parking)
• Willing and available to work nights and weekends as projects require
• Comfortable representing the company in commercial environments - personable, presentable, and professional at all times

COMPENSATION & BENEFITS

• $32–$38/hr depending on knowledge and experience
• Take-home company service truck, gas card, and company cell phone
• Health, dental, vision, and Aflac
• Paid time off (sick, vacation, holidays)
• 401(k) options
• Eligibility for annual bonuses
• Access Perks Program benefits

Requirements

• High school diploma or equivalent
• Ability to work independently and as part of a team in a fast-paced field environment
• Strong troubleshooting and problem-solving skills
• Clear communication skills - with your Lead Technician, office team, and clients alike
• Ability to lift heavy objects and work in a physically demanding environment
• Willingness to keep learning and stay current on industry techniques and codes
• Valid driver's license
• Skills in Microsoft Suite (Word, Excel, Outlook)
• Technology Savvy
• Service Titan (FSM = Field Service Management) Software + a plus
• Backflow Certification + a plus

Ready to join the team? Apply today and grow your career with JP Prime Inc.