Jobs in the United States

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Customer Service Representative
CK Circle K Stores Inc.
United States
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
Added just now
Customer Service Representative
CK Circle K Stores Inc.
United States
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
Added just now
Restaurant Team Member
CK Circle K Stores Inc.
United States
Provides excellent guest service in a fast and friendly manner
Added just now
K Kitchen Team Member
CK Circle K Stores Inc.
United States
Provides excellent guest service in a fast and friendly manner
Added just now
Store Assistant Manager
CK Circle K Stores Inc.
United States
…to maintain our high standards and provide fast and friendly service to our customers. Provide regular and predicable onsite…
Added 1 min ago
AH
Customer Relationship Liaison - POV
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CROMWELL, CT
- $24 to $27 USD / hour
Obtains all required documentation for orders to be entered into the system, service scheduling and billing/payment.
Added 1 min ago
Patient Service Representative - Outpatient Rehab
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Windsor, CT
…customer focused outcomes. Position Description: The Patient Service Representative is responsible for providing professional customer service to ensure operational efficiency and promote a…
Added 1 min ago
Customer Service Associate
Raising Cane's
Manchester, CT
As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In…
Added 1 min ago
Cook
Raising Cane's
Manchester, CT
We are looking to immediately hire entry level and experienced Cooks who can thrive in an upbeat and fast-paced food service environment. We are hiring immediately for Cooks that can work…
Added 1 min ago
GA
T700 Depot Military Field Service Representative – Tolemaida, Colombia
GE Aerospace
Norwalk, CT
- $100,000 to $133,000 USD / year
The Military Field Service Representative (FSR) located in Tolemaida, Colombia, will support the Colombian military in their operation, management, repair, installation, and maintenance of…
Added 2 mins ago
SO
Geologist (Environmental Analyst 2)
State of Connecticut, Department of Administrative Services
Hartford, CT
- $69,900 to $100,941 USD / year
…for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed…
Added 2 mins ago
Customer Service Representative - Help Desk
Maximus
Hartford, CT
This position will support our Centers for Medicare & Medicaid Services (CMS). The Helpdesk is integral to this program, delivering comprehensive assistance to diverse user groups,…
Added 2 mins ago
Assessment Coordinator - (Remote)
Maximus
Hartford, CT
…coordinating required documentation, educating members on available program options, and facilitating timely scheduling of assessments. This role serves as the primary point of contact for…
Added 2 mins ago
D
Service Advisor
DATTCO
East Hartford, CT
- $23 to $35 USD / hour
DeVivo Companies is currently hiring for a full time Service Advisor at our East Hartford, CT location! The Service Advisor is responsible for providing exceptional customer service and…
Added 3 mins ago
FI
Commercial Relationship Manager II
First Interstate Ban
Denver, CO
- $127,490 to $210,430 USD / year
Actively engages, demonstrates, and fosters the First Interstate Bank Mission, Vision, and Values by executing the Service Commitments.
Added 3 mins ago
GC
Federal Structures Estimator
Granite Construction
Westminster, CO
- $105,831 to $158,746 USD / year
Comprehend and administer a safety program that provides for a safe work environment that meets or exceeds Granite's Annual Incident Goal, and foster a culture that expects participation at…
Added 11 mins ago
Sales Development Representative
JustPark
Dallas, TX
…spot into a simple, seamless task. Together we offer a full-service, frictionless parking solution for both businesses and…
Added 17 mins ago
Child Life Specialist Senior/Intermediate
University of Michigan
Ann Arbor, MI
…communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and…
Added 18 mins ago
TT
Retail Store Loss Prevention Detective
The TJX Companies Inc
Louisville, KY
- $14.55 to $20.4 USD / hour
…legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life…
Added 18 mins ago
MO
Temporary Part time
Marmaxx Operating Corp
Fort Worth, TX
- $13 to $13.5 USD / hour
- Part-time
…legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life…
Added 30 mins ago
JW
Inside Sales- Confirmation Specialist
Joyce Windows, Sunrooms & Baths
Berea, OH
- $17 to $18 USD / hour
Maintain and optimize Sales Representative calendars to maximize appointment capacity
Added 34 mins ago
Commercial Roofing Service Sales
North American Roofing
Miami, FL
…in commercial roofing to join our Sales team in support of Service Operations. This role will have opportunities to support growth in major Southeast markets with a focus on the selling of…
Added 37 mins ago
Customer service representative I
Family Dollar
Houston, TX
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 39 mins ago
UG
Patient Services Representative
UnitedHealth Group
West Nyack, NY
- $16 to $29 USD / hour
…friendly, patient focused and detailed oriented Patient Services Representative to join our team. The Patient Services Representative is responsible for the completion of set processes and…
Added 40 mins ago
HR Specialist
Tailored Shared Services, LLC
Remote, United States
Detail-oriented and highly organized, with the ability to work independently and collaboratively in a fast-paced, service-oriented environment.

Joyce Windows, Sunrooms & Baths

Inside Sales- Confirmation Specialist

Berea, OH, United States

$17 to $18 USD / hour

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Job details

Pay: $17 to $18 USD / hour
Posting language: English
Posted: Sep 30, 2026

Original job description

Who We Are Joyce Factory Direct has been an industry leader in home remodeling since 1955, specializing in sunrooms, windows, baths and doors. We proudly serve multiple markets including Cleveland, Pittsburgh, Charlotte, Columbia, Asheville, and Greenville. We are a third-generation, family-owned and operated company, committed to quality craftsmanship and long-term customer relationships. At Joyce, we take pride in manufacturing the majority of our own products, allowing us to deliver superior quality while supporting the communities we serve.

Position Overview Joyce Factory Direct is hiring a Confirmation Specialist to support our Call Center and In-Home Sales teams by ensuring customer appointments stay confirmed and our Sales Representatives’ calendars stay full. During downtime or between confirmations, you will also connect with warm leads and set qualified in-home appointments. This is more than an administrative scheduling role. We’re looking for someone who is persistent, proactive, and results-driven. You’ll take ownership of upcoming appointments, actively work to reach customers, address scheduling issues, and help prevent appointments from falling off the calendar. Every confirmed appointment is an opportunity for our Sales team, and this role plays a direct part in maximizing their time and sales capacity. Schedule

We are hiring for multiple full-time shifts at our Berea call center:

Available shifts: 8:00 AM - 4:00 PM | 1:00 PM - 9:00 PM Weekend availability is required. All team members must work at least one weekend day per week.

Compensation

Your results drive your earnings through an hourly base rate plus commission and performance incentives.

Compensation Includes:

$17 per hour for the 8:00 AM - 4:00 PM shift; $18 per hour for the 1:00 PM - 9:00 PM shift, including a $1 per hour shift differential Commission and performance bonuses based on appointments set and lead quality Total earning potential of $25–$30 per hour or more, based on performance

What You’ll Do

Proactively contact customers to confirm upcoming in-home appointments
Make consistent follow-up attempts to reach customers and secure confirmations
Identify potential cancellations or scheduling conflicts and work to preserve or reschedule appointments
Maintain and optimize Sales Representative calendars to maximize appointment capacity
Support route mapping, territory planning, and efficient appointment scheduling
Monitor open calendar space and help identify opportunities to keep schedules full
Communicate appointment changes quickly and accurately to Sales Representatives
Maintain accurate customer and appointment information in internal systems
Provide a professional, positive customer experience throughout the confirmation process
Collaborate with Call Center, Sales, Marketing, and Operations teams as needed
Meet established confirmation, contact, appointment show-rate, and appointment-setting goals
Set qualified in-home appointments with warm leads during downtime or between confirmations You’ll Be a Good Fit If You Have
Previous experience in customer service, retail, hospitality, or high-volume call environments (preferred, not required)
Strong verbal communication and active listening skills
A confident, outgoing personality and the energy to initiate conversations
A competitive, goal-oriented mindset and excitement about earning commission
Reliable transportation to and from work
Availability for one of the listed shifts and at least one weekend day per week
Ability to stay motivated in a fast-paced environment

Benefits

Health, Dental, and Vision Insurance
401(k) with a 25% uncapped company match
Employee discounts on home improvement services
Employee Referral Bonus Program

Why Joyce Over 71 years of proven success as a third-generation, family-owned and operated company High-quality, American-made products Strong marketing support and brand recognition A team-oriented environment focused on growth and long-term success

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More about this job

Skills

Sales
Scheduling
Contact customers
Customer experience
Customer service
Communication skills
Active listening

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