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Part Sales Manager – Part Time
AutoZone
Rochester, PA
- Part-time
…exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence.…
Added just now
TM
Dietary Supervisor
The McGuire Group
CHEEKTOWAGA, NY
- $16 to $18 USD / hour
Strong leadership, mentoring, and team development skills
Added 4 mins ago
GTM Engineer
JustPark
Dallas, TX
We are two trailblazing companies become one. ParkHub revolutionized event parking in the US, optimizing venue operations for a smoother, stress-free experience. JustPark transformed…
Added 9 mins ago
Project Manager, Program Metrics & Reporting
General Dynamics - Bath Iron Works
Brunswick, ME
The Program Metrics & Reporting Analyst provides integrated program performance reporting, data analytics, and decision support to the DDG 51 Planning Yard Program Office. This position is…
Added 12 mins ago
Managing Director, Corporate Functions Technology
The Cigna Group
United States
…responsibility for technology capabilities supporting Legal Operations, regulatory and compliance activities, contract lifecycle management, contract ingestion and intelligence, legal…
Added 22 mins ago
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Data Center Technicians Manager
Microsoft
WI · Mt Pleasant, WI · Mt Pleasant
- $75,400 to $185,300 USD / year
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT Manager, you will perform a key role in delivering the core infrastructure and…
Added 22 mins ago
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Senior Integrated Marketing Manager
Microsoft
WA · Redmond, WA · Redmond
- $106,400 to $222,600 USD / year
…success, and business growth. A key part of our work is the Market Development Funds (MDF) program, a strategic joint co-investment with Microsoft's largest silicon partners to drive demand…
Added 22 mins ago
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Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
Bachelor's Degree AND 6+ years of experience in engineering, product/technical program management, data analysis, product development, or an equivalent discipline
Added 23 mins ago
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Data Center Technician Manager (Night Shift)
Microsoft
IL · Chicago, IL · Chicago
- $75,400 to $185,300 USD / year
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT Manager, you will perform a key role in delivering the core infrastructure and…
Added 23 mins ago
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Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
We are looking to hire a Principal Technical Program Manager to join Cloud Operations + Innovation (CO+I), the team behind one of the world's largest cloud infrastructures. CO+I is…
Added 23 mins ago
JW
Inside Sales & Appointment Supervisor
Joyce Windows, Sunrooms & Baths
Berea, OH
- $18 to $20 USD / hour
You will support training and skill development and serve as the trusted floor leader when the Call Center Manager is out. Success requires balancing personal production with sound…
Added 23 mins ago
M
Principal Hardware Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
Provide technical program leadership, integrating inputs from engineering, validation, manufacturing, and operations to drive readiness and resolve technical or execution risks.
Added 24 mins ago
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Principal Technical Program Manager
Microsoft
United States
- $165,600 to $331,200 USD / year
This is a highly cross-functional technical leadership role operating at the intersection of AI systems architecture, networking, GPU platforms, datacenter infrastructure, software,…
Added 24 mins ago
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Principal Product Engineer
Microsoft
CA · OR · NC · TX · Mountain View, CA · Hillsboro, OR · Raleigh, NC · Austin, TX · Mountain View · Hillsboro · Raleigh · Austin
- $142,800 to $304,200 USD / year
Successful candidates should have strong project leadership skills to manage external vendors, drive cross functional teams and drive sub-projects as part of larger development programs.
Added 27 mins ago
Commercial Roofing Service Sales
North American Roofing
Miami, FL
· Effectively manage client expectations through sales process from service program development to service implementation and fulfillment
Added 28 mins ago
Global Product Solutions Manager, YouTube Ads GTM
YouTube
New York, NY · Atlanta, GA · Boulder, CO · Chicago, IL · Mountain View, CA · Los Angeles, CA · San Bruno, CA · San Francisco, CA · Sunnyvale, CA
8 years of experience in product strategy, activation, business operations, management consulting or strategic program management.
Added 29 mins ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
Ranson, WV
The Grooming Salon Leaders primary purpose is to lead and manage grooming salon operations and grooming salon team members. The Grooming Salon Leader is responsible for delivering a high…
Added 29 mins ago
Vice President - Revenue Cycle
Jobgether
Remote, United States
The Vice President of Revenue Cycle provides strategic and operational leadership for end-to-end ambulatory and acute Revenue Cycle operations within a complex healthcare environment. This…
Added 29 mins ago
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Subject Matter Expert - Senior Financial Systems Modernization SME
Jobgether
Remote, United States
- $130,000 to $180,000 USD / year
…business priorities are integrated throughout the modernization program. The successful candidate will coordinate cross-functional stakeholders, guide implementation activities, and advise…
Added 29 mins ago
Manager, Vulnerability Management
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Remote, United States
This fully remote leadership role offers the opportunity to shape and lead a comprehensive Product Vulnerability Management program across multiple products and services. You will establish…
Added 31 mins ago
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Enterprise Partner Manager
Microsoft
United States
- $130,900 to $272,300 USD / year
…AND 5+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related…
Added 33 mins ago
TM
Store Lead
The Men's Wearhouse, LLC
Nashville, TN · Nashville
- $16 to $21 USD / hour
…achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is…
Added 37 mins ago
Event Sr. Technical Lead, Audio Visual - Hyatt Regency Hill Country Resort and Villas
Encore Global
San Antonio, TX
Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
Added 42 mins ago
Borough Manager
City of New York
New York City, NY
Under Direction of the Director of Borough Operations, with latitude for independent initiative and judgement, the Borough Manager plans and manages the day-to-day clerical operations of…
Added 42 mins ago
Director of Payroll, Time Management and Benefits
City of New York
New York City, NY
…public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations,…

Joyce Windows, Sunrooms & Baths

Inside Sales & Appointment Supervisor

Berea, OH, United States

$18 to $20 USD / hour

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Job details

Pay: $18 to $20 USD / hour
Posting language: English
Posted: Sep 30, 2026

Original job description

Who We Are Joyce Factory Direct has been an industry leader in home remodeling since 1955, specializing in sunrooms, windows, baths and doors. We proudly serve multiple markets including Cleveland, Pittsburgh, Charlotte, Columbia, Asheville, and Greenville. We are a third-generation, family-owned and operated company, committed to quality craftsmanship and long-term customer relationships. At Joyce, we take pride in manufacturing the majority of our own products, allowing us to deliver superior quality while supporting the communities we serve.

Position Overview Lead from the front and produce alongside the team. Joyce is seeking an experienced, high-energy Inside Sales & Appointment Supervisor who will personally generate results while helping our Inside Sales and Appointment Specialists perform at their best. This working supervisor role does not have direct reports. You will support training and skill development and serve as the trusted floor leader when the Call Center Manager is out. Success requires balancing personal production with sound judgment, team support, and smooth daily operations.

Schedule

We are hiring for multiple full-time shifts at our Berea call center:

Available shifts: 8:00 AM - 4:00 PM | 10:00 AM - 6:00 PM | 1:00 PM - 9:00 PM Weekend availability is required. All team members must work at least one weekend day per week.

Compensation

Your results drive your earnings through an hourly base rate plus commission and performance incentives.

Compensation Includes:

$18 per hour for the 8:00 AM - 4:00 PM and 10:00 AM - 6:00 PM shifts; $20 per hour for the 1:00 PM - 9:00 PM shift, including a $2 per hour shift differential
Commission and performance bonuses based on appointments set and lead quality
Total earning potential of $25–$30 per hour or more, based on performance

What You’ll Do · Lead from the front by consistently meeting or exceeding your own production goals · Support onboarding, training, call practice, and skill development for new and existing team members · Model strong call quality, customer service, urgency, and appointment-setting habits · Make outbound calls to warm leads and handle inbound customer inquiries as a core part of the role · Build excitement, overcome hesitation, and create a positive customer experience · Educate homeowners on Joyce products, services, and value · Schedule and support high-quality in-home consultation appointments · Serve as the floor leader when the Call Center Manager is away, keeping workflow, coverage, and communication on track · Answer team questions, help resolve customer or operational issues, and escalate concerns to the Call Center Manager when needed

You’ll Be a Good Fit If You Have:

· Previous success in call center production, inside sales, appointment setting, or a similar performance-driven role · The ability to lead by example and influence others without formal management authority · Experience helping train, coach, or support the development of teammates · Confidence answering questions, providing constructive feedback, and handling escalations · A competitive, goal-oriented mindset with the ability to balance personal production and team needs · Strong organizational and time-management skills · Availability for one of the listed shifts and at least one weekend day per week · Reliable transportation to and from work

Benefits

Health, Dental, and Vision Insurance
PTO and vacation
401(k) with a 25% uncapped company match
Employee discounts on home improvement services
Employee Referral Bonus Program

Why You'll Love Working at Joyce · 71+ years of success as a family-owned and operated company · A visible leadership opportunity without leaving production · High-quality, American-made products · Strong marketing support and brand recognition · An upbeat team that recognizes strong performance and leadership

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