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Part Sales Manager – Part Time
AutoZone
Rochester, PA
- Part-time
…exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence.…
Added just now
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Dietary Supervisor
The McGuire Group
CHEEKTOWAGA, NY
- $16 to $18 USD / hour
Strong leadership, mentoring, and team development skills
Added 4 mins ago
GTM Engineer
JustPark
Dallas, TX
You own the marketing and sales systems. The commercial team spans Business Development, Account Executives across Events and Commercial Real Estate, Account Management and North American…
Added 8 mins ago
CE
Architecture Student Intern
Colliers Engineering & Design
Seattle, WA
- $24 to $30 USD / hour
Perform research and development for projects.
Added 9 mins ago
Project Manager, Program Metrics & Reporting
General Dynamics - Bath Iron Works
Brunswick, ME
The Program Metrics & Reporting Analyst provides integrated program performance reporting, data analytics, and decision support to the DDG 51 Planning Yard Program Office. This position is…
Added 10 mins ago
OR INSTRUMENT PROCESSOR I
University of Michigan
Ann Arbor, MI
…education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our…
Added 10 mins ago
Child Life Specialist Senior/Intermediate
University of Michigan
Ann Arbor, MI
…education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our…
Added 12 mins ago
Managing Director, Corporate Functions Technology
The Cigna Group
United States
Serve as a trusted technology advisor to senior business leadership, bringing forward technology opportunities, risks, investment choices, and external market perspectives.
Added 15 mins ago
Project Manager-Project Manager Senior
Ohio Power Company
Gahanna, OH · Kenton, OH · Athens, OH · Newark, OH · Canton, OH
Manage one or more intermediate and/or complex projects, up to the highest-level project complexity or a program area of projects, within a matrix team environment. Provide leadership,…
Added 20 mins ago
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Director of Risk Management
Glenwood Behavioral Health Hospital
Cincinnati, OH
- $48 to $64.8 USD / hour
…safe environment for patients, staff, and visitors. In this leadership role, you will oversee the implementation of a comprehensive risk management program, collaborate with multiple…
Added 22 mins ago
M
Industry Partner Sales Lead - Software & Digital Platforms Industry
Microsoft
United States
- $133,000 to $239,800 USD / year
Operate as a bidirectional translator (EPS ↔ OU): surface field feedback and blockers back to EPS leadership to inform strategy and program design.
Added 23 mins ago
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Data Center Technicians Manager
Microsoft
WI · Mt Pleasant, WI · Mt Pleasant
- $75,400 to $185,300 USD / year
…Agreements (SLAs). This opportunity will allow you to model leadership principles, provide training to technicians, and accelerate your career growth in the…
Added 23 mins ago
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Senior Integrated Marketing Manager
Microsoft
WA · Redmond, WA · Redmond
- $106,400 to $222,600 USD / year
…success, and business growth. A key part of our work is the Market Development Funds (MDF) program, a strategic joint co-investment with Microsoft's largest silicon partners to drive demand…
Added 23 mins ago
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Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
Bachelor's Degree AND 6+ years of experience in engineering, product/technical program management, data analysis, product development, or an equivalent discipline
Added 23 mins ago
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Data Center Technician Manager (Night Shift)
Microsoft
IL · Chicago, IL · Chicago
- $75,400 to $185,300 USD / year
…Agreements (SLAs). This opportunity will allow you to model leadership principles, provide training to technicians, and accelerate your career growth in the…
Added 23 mins ago
M
Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
We are looking for experienced Principal Technical Program Manager with deep technical and business expertise, extraordinary leadership, and demonstrated large-scale program management…
Added 23 mins ago
In Home Sales Manager
Joyce Windows, Sunrooms & Baths
Cleveland, OH
…team while continuing to win in the field. This is a hands-on leadership role for an experienced in-home sales professional who knows how to coach closers, drive accountability, and create…
Added 23 mins ago
JW
Inside Sales & Appointment Supervisor
Joyce Windows, Sunrooms & Baths
Berea, OH
- $18 to $20 USD / hour
You will support training and skill development and serve as the trusted floor leader when the Call Center Manager is out. Success requires balancing personal production with sound…
Added 23 mins ago
M
Industry Partner Sales Lead - Financial Services Industry
Microsoft
NY · New York
- $133,000 to $239,800 USD / year
Operate as a bidirectional translator (EPS ↔ OU): surface field feedback and blockers back to EPS leadership to inform strategy and program design.
Added 23 mins ago
M
Principal Hardware Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
…Azure’s global cloud and AI services. As a Principal HW Technical Program Manager, you will own the end‑to‑end strategy and execution for next‑generation accelerated AI Infrastructure…
Added 24 mins ago
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Principal Technical Program Manager
Microsoft
United States
- $165,600 to $331,200 USD / year
Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development
Added 24 mins ago
M
Principal Product Engineer
Microsoft
CA · OR · NC · TX · Mountain View, CA · Hillsboro, OR · Raleigh, NC · Austin, TX · Mountain View · Hillsboro · Raleigh · Austin
- $142,800 to $304,200 USD / year
Successful candidates should have strong project leadership skills to manage external vendors, drive cross functional teams and drive sub-projects as part of larger development programs.
Added 27 mins ago
Commercial Roofing Service Sales
North American Roofing
Miami, FL
· Effectively manage client expectations through sales process from service program development to service implementation and fulfillment
Added 28 mins ago
Global Product Solutions Manager, YouTube Ads GTM
YouTube
New York, NY · Atlanta, GA · Boulder, CO · Chicago, IL · Mountain View, CA · Los Angeles, CA · San Bruno, CA · San Francisco, CA · Sunnyvale, CA
Direct team management experience or leadership experience.
Added 29 mins ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
Ranson, WV
Career development and growth opportunities, such as Grooming Mentor and Grooming Instructor

Joyce Windows, Sunrooms & Baths

Inside Sales & Appointment Supervisor

Berea, OH, United States

$18 to $20 USD / hour

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Job details

Pay: $18 to $20 USD / hour
Posting language: English
Posted: Sep 30, 2026

Original job description

Who We Are Joyce Factory Direct has been an industry leader in home remodeling since 1955, specializing in sunrooms, windows, baths and doors. We proudly serve multiple markets including Cleveland, Pittsburgh, Charlotte, Columbia, Asheville, and Greenville. We are a third-generation, family-owned and operated company, committed to quality craftsmanship and long-term customer relationships. At Joyce, we take pride in manufacturing the majority of our own products, allowing us to deliver superior quality while supporting the communities we serve.

Position Overview Lead from the front and produce alongside the team. Joyce is seeking an experienced, high-energy Inside Sales & Appointment Supervisor who will personally generate results while helping our Inside Sales and Appointment Specialists perform at their best. This working supervisor role does not have direct reports. You will support training and skill development and serve as the trusted floor leader when the Call Center Manager is out. Success requires balancing personal production with sound judgment, team support, and smooth daily operations.

Schedule

We are hiring for multiple full-time shifts at our Berea call center:

Available shifts: 8:00 AM - 4:00 PM | 10:00 AM - 6:00 PM | 1:00 PM - 9:00 PM Weekend availability is required. All team members must work at least one weekend day per week.

Compensation

Your results drive your earnings through an hourly base rate plus commission and performance incentives.

Compensation Includes:

$18 per hour for the 8:00 AM - 4:00 PM and 10:00 AM - 6:00 PM shifts; $20 per hour for the 1:00 PM - 9:00 PM shift, including a $2 per hour shift differential
Commission and performance bonuses based on appointments set and lead quality
Total earning potential of $25–$30 per hour or more, based on performance

What You’ll Do · Lead from the front by consistently meeting or exceeding your own production goals · Support onboarding, training, call practice, and skill development for new and existing team members · Model strong call quality, customer service, urgency, and appointment-setting habits · Make outbound calls to warm leads and handle inbound customer inquiries as a core part of the role · Build excitement, overcome hesitation, and create a positive customer experience · Educate homeowners on Joyce products, services, and value · Schedule and support high-quality in-home consultation appointments · Serve as the floor leader when the Call Center Manager is away, keeping workflow, coverage, and communication on track · Answer team questions, help resolve customer or operational issues, and escalate concerns to the Call Center Manager when needed

You’ll Be a Good Fit If You Have:

· Previous success in call center production, inside sales, appointment setting, or a similar performance-driven role · The ability to lead by example and influence others without formal management authority · Experience helping train, coach, or support the development of teammates · Confidence answering questions, providing constructive feedback, and handling escalations · A competitive, goal-oriented mindset with the ability to balance personal production and team needs · Strong organizational and time-management skills · Availability for one of the listed shifts and at least one weekend day per week · Reliable transportation to and from work

Benefits

Health, Dental, and Vision Insurance
PTO and vacation
401(k) with a 25% uncapped company match
Employee discounts on home improvement services
Employee Referral Bonus Program

Why You'll Love Working at Joyce · 71+ years of success as a family-owned and operated company · A visible leadership opportunity without leaving production · High-quality, American-made products · Strong marketing support and brand recognition · An upbeat team that recognizes strong performance and leadership

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