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Part Sales Manager – Part Time
AutoZone
Rochester, PA
- Part-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added 2 mins ago
PA
Senior Quality Control Manager
PL ASSOCIATES INC. (PLA)
WASHINGTON, DC
- $50 to $60 USD / hour
PLA is looking for the Senior Quality Control (QC) Manager is responsible for planning, implementing, and overseeing the Quality Control Program for the rehabilitation of underdrain…
Added 2 mins ago
PA
Project Manager
PL ASSOCIATES INC. (PLA)
WASHINGTON, DC
- $65 to $88 USD / hour
Project Manager – Potomac Interceptor Program
Added 2 mins ago
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Project Engineer
PL ASSOCIATES INC. (PLA)
WASHINGTON, DC
- $50 to $77 USD / hour
Project Engineer – Potomac Interceptor Program
Added 4 mins ago
Sales Development Manager
JustPark
Dallas, TX
You will manage a team of 4–6 Sales Development Representatives, hiring alongside us as the team grows into it. You report to the VP of Revenue Operations and partner closely with the…
Added 4 mins ago
Sales Development Representative
JustPark
Dallas, TX
You will sit with the Commercial team out of our Dallas–Fort Worth hub and report to the SDR Manager. Every qualified meeting you book hands off to an Account Executive. You get a manager…
Added 8 mins ago
KK
Specialized Educational Transition Therapist
Kennedy Krieger Institute
Baltimore, MD
- $31.01 to $54.85 USD / hour
Serve as educational Case Manager for discharge school placement. Confer with parents and appropriate agency representatives, throughout Fairmount Rehabilitation Program enrollment,…
Added 9 mins ago
Project Manager, Program Metrics & Reporting
General Dynamics - Bath Iron Works
Brunswick, ME
The Program Metrics & Reporting Analyst provides integrated program performance reporting, data analytics, and decision support to the DDG 51 Planning Yard Program Office. This position is…
Added 15 mins ago
Project Manager-Project Manager Senior
Ohio Power Company
Gahanna, OH · Kenton, OH · Athens, OH · Newark, OH · Canton, OH
Manage one or more intermediate and/or complex projects, up to the highest-level project complexity or a program area of projects, within a matrix team environment. Provide leadership,…
Added 22 mins ago
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Data Center Technicians Manager
Microsoft
WI · Mt Pleasant, WI · Mt Pleasant
- $75,400 to $185,300 USD / year
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT Manager, you will perform a key role in delivering the core infrastructure and…
Added 22 mins ago
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Senior Integrated Marketing Manager
Microsoft
WA · Redmond, WA · Redmond
- $106,400 to $222,600 USD / year
…success, and business growth. A key part of our work is the Market Development Funds (MDF) program, a strategic joint co-investment with Microsoft's largest silicon partners to drive demand…
Added 22 mins ago
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Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
Within Microsoft Fabric, the Platform Experiences team is hiring a Principal Technical Program Manager to lead complex, cross-organizational programs that improve platform readiness and…
Added 23 mins ago
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Data Center Technician Manager (Night Shift)
Microsoft
IL · Chicago, IL · Chicago
- $75,400 to $185,300 USD / year
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT Manager, you will perform a key role in delivering the core infrastructure and…
Added 23 mins ago
M
Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
…Cloud services AI product offerings. As a Principal Technical Program Manager on the Technology and Region Expansion Team you analyze data from across the company to understand customer…
Added 23 mins ago
M
Senior Product Manager - Customer Solution Architecture
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
Bachelor's Degree AND 5+ years experience in product/service/program management or software development
Added 23 mins ago
M
Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
We are looking to hire a Principal Technical Program Manager to join Cloud Operations + Innovation (CO+I), the team behind one of the world's largest cloud infrastructures. CO+I is…
Added 23 mins ago
In Home Sales Manager
Joyce Windows, Sunrooms & Baths
Cleveland, OH
Joyce is seeking a high-performing Sales Manager who can build a winning team while continuing to win in the field. This is a hands-on leadership role for an experienced in-home sales…
Added 23 mins ago
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Inside Sales & Appointment Supervisor
Joyce Windows, Sunrooms & Baths
Berea, OH
- $18 to $20 USD / hour
You will support training and skill development and serve as the trusted floor leader when the Call Center Manager is out. Success requires balancing personal production with sound…
Added 23 mins ago
M
Principal Hardware Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
…Azure’s global cloud and AI services. As a Principal HW Technical Program Manager, you will own the end‑to‑end strategy and execution for next‑generation accelerated AI Infrastructure…
Added 23 mins ago
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Fire Sprinkler Technician
Fire Equipment Inc
Worcester, MA
- $38.46 to $62.5 USD / hour
Professional development and licensing assistance.
Added 24 mins ago
M
Principal Technical Program Manager
Microsoft
United States
- $165,600 to $331,200 USD / year
Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development
Added 24 mins ago
M
Research Intern - Next-Generation AI Agents
Microsoft
WA · Redmond, WA · Redmond
- $6,810 to $14,610 USD / month
…careers, but they also contribute to exciting research and development strides. During the 12-week internship, Research Interns are paired with mentors and expected to collaborate with…
Added 24 mins ago
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Principal Product Manager - AI Experiences, Monetization
Microsoft
CA · WA · Mountain View, CA · Redmond, WA · Mountain View · Redmond
- $165,600 to $331,200 USD / year
Bachelor's Degree AND 10+ years experience in product/service/program management or software development
Added 24 mins ago
M
Principal Product Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
Bachelor’s Degree AND 8+ years’ experience in product/service/project/program management or software development, or equivalent experience.
Added 24 mins ago
M
Senior Product Manager
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
Bachelor's Degree and 5+years experience in product/service/program management or software development, OR equivalent experience.

Joyce Windows, Sunrooms & Baths

Inside Sales & Appointment Supervisor

Berea, OH, United States

$18 to $20 USD / hour

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Job details

Pay: $18 to $20 USD / hour
Posting language: English
Posted: Sep 30, 2026

Original job description

Who We Are Joyce Factory Direct has been an industry leader in home remodeling since 1955, specializing in sunrooms, windows, baths and doors. We proudly serve multiple markets including Cleveland, Pittsburgh, Charlotte, Columbia, Asheville, and Greenville. We are a third-generation, family-owned and operated company, committed to quality craftsmanship and long-term customer relationships. At Joyce, we take pride in manufacturing the majority of our own products, allowing us to deliver superior quality while supporting the communities we serve.

Position Overview Lead from the front and produce alongside the team. Joyce is seeking an experienced, high-energy Inside Sales & Appointment Supervisor who will personally generate results while helping our Inside Sales and Appointment Specialists perform at their best. This working supervisor role does not have direct reports. You will support training and skill development and serve as the trusted floor leader when the Call Center Manager is out. Success requires balancing personal production with sound judgment, team support, and smooth daily operations.

Schedule

We are hiring for multiple full-time shifts at our Berea call center:

Available shifts: 8:00 AM - 4:00 PM | 10:00 AM - 6:00 PM | 1:00 PM - 9:00 PM Weekend availability is required. All team members must work at least one weekend day per week.

Compensation

Your results drive your earnings through an hourly base rate plus commission and performance incentives.

Compensation Includes:

$18 per hour for the 8:00 AM - 4:00 PM and 10:00 AM - 6:00 PM shifts; $20 per hour for the 1:00 PM - 9:00 PM shift, including a $2 per hour shift differential
Commission and performance bonuses based on appointments set and lead quality
Total earning potential of $25–$30 per hour or more, based on performance

What You’ll Do · Lead from the front by consistently meeting or exceeding your own production goals · Support onboarding, training, call practice, and skill development for new and existing team members · Model strong call quality, customer service, urgency, and appointment-setting habits · Make outbound calls to warm leads and handle inbound customer inquiries as a core part of the role · Build excitement, overcome hesitation, and create a positive customer experience · Educate homeowners on Joyce products, services, and value · Schedule and support high-quality in-home consultation appointments · Serve as the floor leader when the Call Center Manager is away, keeping workflow, coverage, and communication on track · Answer team questions, help resolve customer or operational issues, and escalate concerns to the Call Center Manager when needed

You’ll Be a Good Fit If You Have:

· Previous success in call center production, inside sales, appointment setting, or a similar performance-driven role · The ability to lead by example and influence others without formal management authority · Experience helping train, coach, or support the development of teammates · Confidence answering questions, providing constructive feedback, and handling escalations · A competitive, goal-oriented mindset with the ability to balance personal production and team needs · Strong organizational and time-management skills · Availability for one of the listed shifts and at least one weekend day per week · Reliable transportation to and from work

Benefits

Health, Dental, and Vision Insurance
PTO and vacation
401(k) with a 25% uncapped company match
Employee discounts on home improvement services
Employee Referral Bonus Program

Why You'll Love Working at Joyce · 71+ years of success as a family-owned and operated company · A visible leadership opportunity without leaving production · High-quality, American-made products · Strong marketing support and brand recognition · An upbeat team that recognizes strong performance and leadership

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